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Reviews of Motel 6 Lagrange, GA

2 out of 5
Motel 6 Lagrange, GA
1513 Lafayette Pkwy, LaGrange, GA

Reviews

6.2
Rating 10 - Excellent. 166 out of 831 reviews" "
Rating 8 - Good. 183 out of 831 reviews" "
Rating 6 - Okay. 176 out of 831 reviews" "
Rating 4 - Poor. 128 out of 831 reviews" "
Rating 2 - Terrible. 178 out of 831 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Stacey

Liked: Staff & service, property conditions & facilities
There was a huge flying bug in the bed and smelled like old cigarette smoke
Stayed 1 night in Mar 2024

8/10 Good

Wijnanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was only two pillows
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hi Wijnanda, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

2/10 Terrible

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are still due for upgrade, but this time room was very clean.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 21, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Laketa

Liked: Staff & service
Disliked: Cleanliness, amenities
The shower curtain had mildew on bottle of it… and I made reservations trying to keep the room for another night not knowing that I made the reservation for the same night that was paid and I still couldn’t stay or get my money back but if u see the date that I made da reservations for the same day that was already paid why just didn call to let me kno and we could have change the dates
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Laketa,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Christi

Traveled with group
There was mold on shower curtain. The floor was sticky and dirty.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Christi,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Scott

.
Stayed 1 night in Jan 2024
Response from Rich on Apr 4, 2024
Good Evening Scott, We are glad to hear of your stay here with us at Motel 6 Lagrange. We here at Motel 6 Lagrange are always striving to improve and deliver a better guest experience. Thank you again for choosing Motel 6 Lagrange for your lodging needs. Till next time, we will leave the light on for you!

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet conditioning I work nights and sleep in the daytime
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi SandraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

NYI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room heater did not work. Put into another room where the bathtub faucet leaked. Dirty. Had a bad smell. Door card did not work on second day. Office staff was helpful & friendly. Laminate flooring which was better than carpet. Could be a really nice place if they put a little more effort into cleaning & updating.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Shannon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dev on Feb 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

Veronica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dev on Feb 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

rachel

Disliked: Property conditions & facilities
Needs lots of maintenance-room very damaged - walls furniture floors etc. non smoking room smelled like smoke - nice staff but poor facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 4, 2024
Hi Rachel,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very helpful
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 4, 2024
Hi JosephWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Dev on Feb 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dev on Feb 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

2/10 Terrible

Cleveland

Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Amenities
These wasn’t any heat and the bathroom was dirty
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 1, 2024
Hi Eric, Thank you for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please allow us to improve your experience on your future bookings.Cameron A. #Team6

2/10 Terrible

Nadean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't meet minimal standards
I've stayed at many budget motels over the years and for most of them there is a basic standard that most people expect from them. Unfortunately this Motel 6 in La Grange, GA did not satisfy my expectations which to be honest I wasn't expecting anything other than a clean and comfortable room and bathroom. The overall condition of the room was so obviously dirty from poor cleaning. Dirty mirrors, very stained towels, stained and dirty carpeting. The bathtub backed up water just by taking a shower, the water was above my ankles. Gross!! The Heating unit sounded like an airplane was landing the whole time it was on. I will definitely avoid staying at motel 6 in the future. This place is very old and needs to be demolished.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Nadean,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

paul

Stayed 1 night in Dec 2023
Response from Dev on Feb 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

James

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi James,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

shawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a clean and safe place to stay
All the staff were friendly and nice, the facility was in rough shape with updated furnishings. The air conditioning didn’t cool the room down even in mild fall temps. Door would not secure so it would just open on its own. Floor was so dirty it would turn your feet black in one trip across the room. Could not get towels for a shower. Bed fitted sheets would not fit the bed so they wouldn’t stay on. People outside were smoking marijuana during the night bad enough to give us a headache in the room. We ended up getting a refund for our second night and ended up just going home after the day’s activities instead of staying our second night.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms half updated
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Poor

Marcellious

Disliked: Cleanliness, staff & service, property conditions & facilities
Look like a small community live there.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Marcellious, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jossette

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was black mold on the outside of the air vents in the room. The bathroom was so gross we didn't use it. The floor was sticky with shoes on. Ended up leaving and would never go back.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Jossette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Wes

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy area. Bed bug infestation. Only stayed a portion of the first night out of 3 schedules. Property management refused refund for the other nights. Stay clear of this property
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Wes,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Pamelia

Stayed 1 night in Oct 2023

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, tub was not clean, bed sheets & sink had hair everywhere. Moved to another room & it was worse than the 1st room! The new room also had hair on the sick & also dried toothpaste stuck on the sink from the previous guests. So disgusting!! I checked out immediately & checked into another hotel. I will NEVER, EVER visit this hotel again!!! BEWARE, do not stay here if you are a clean decent person!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Robin

Stayed 1 night in Oct 2023

10/10 Excellent

Roxana Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and excellent customer service.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Roxana,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Victoria

Traveled with family
Disliked: Property conditions & facilities
Don't stay here
The motel was very old. Our room did not look like pictures at all. It was clean and beds were comfortable. But the tub, tile, and towels were stained. grout work and tile work was horrible. There was a mirror mounted on top of a mirror, and they were completely different sizes and shapes. There were no electrical outlets besides the one on the tv. We will not stay here again and I will not recommend this motel.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Victoria,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Serena

Stayed 1 night in Oct 2023
Response from Dev on Nov 2, 2023
Hi Serena,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

2/10 Terrible

Marvin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from Dev on Nov 2, 2023
Hi Michael,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Cleaning your own room Not acceptable
Unfortunately it was very very disappointing. I was asked to bring my linen to the front desk to be washed and come back to pick them up. I stayed a total of 2 nights. Had I known the service of quality was such I would have went somewhere else. I will not be recommending this hotel to anyone.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 28, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Bryant

Stayed 1 night in Sep 2023

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
My stay was good. Kevin at the front desk is nice. Very personable. Hotel room was clean and in good condition.. Several things close by food, shopping,gas. IHOP attached.
Stayed 1 night in Sep 2023
Response from Dev on Sep 14, 2023
Hi Lionel, Thank you for the great rating!! We look forward to providing your future lodging needs and I'll surely pass your message to Kevin.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Dev on Aug 22, 2023
Hi Robert, Thank you for the great rating!! We look forward to providing your future lodging needs.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Aug 2023
Response from Dev on Aug 16, 2023
Hi Patricia, Thank you for the great rating!! We look forward to providing your future lodging needs.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff that I dealt with was very friendly and helpful. My wife and I appreciate it the courtesy with which we were treated.
Stayed 1 night in Aug 2023
Response from Dev on Aug 12, 2023
Hi Richard, Thank you for the great rating!! We look forward to providing your future lodging needs.

6/10 Okay

William

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Dev on Aug 16, 2023
Hi William, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

2/10 Terrible

joshua

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Experience at This Property
Our stay was far from satisfactory. The cleanliness was a significant issue, with the bedding appearing dirty and stained. The floors were also in a poor state, seeming quite filthy. Interestingly, the pools were advertised as "seasonal," but were surprisingly covered during the summer. The property also operated as a studio/long-term rental. Unfortunately, the resident culture was not welcoming. The residents were quite loud and had a possessive attitude towards the property. The overall condition of the property was disappointing and in dire need of improvement. We arrived late, which curtailed our ability to address these issues immediately. However, we made it a point to leave as early as possible the following morning. Unless you are comfortable with a hotel that feels reminiscent of a rent-by-the-hour establishment, I would strongly advise against staying here.
Stayed 1 night in Aug 2023
Response from Dev on Aug 12, 2023
Hi Joshua, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience. I have addressed your issues.

6/10 Okay

Pam

Stayed 1 night in Aug 2023
Response from Dev on Sep 14, 2023
Hi Pam, Thank you for the rating!! We look forward to providing your future lodging needs.

10/10 Excellent

DIPESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Dev on Aug 10, 2023
Hi Dipesh, Thank you for the great rating!! We look forward to providing your future lodging needs.

4/10 Poor

Brenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dev on Aug 10, 2023
Hi Brenna, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

10/10 Excellent

Curtis

Stayed 1 night in Jul 2023
Response from Dev on Sep 14, 2023
Hi Curtis, Thank you for the great rating!! We look forward to providing your future lodging needs.