Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hotel staff was very helpful and nice.Posted Feb 16, 2015
Convenient location, decent room, no complaints. Hotel staff was friendly and helpful.
for Familiesby Sandra from Lévis, Qc
Non recommendable !! Malpropre et aucun chauffagePosted Jan 6, 2015 on Hotels
Nous avons réservé à cet endroit car ils acceptaient les chiens. La propreté de la chambre était des plus douteuse! Restant de table collé sur la petite table d'appoint, salle de bain plus ou moins propre (présence de quelques poils) et lavabo à demi lavé. Le robinet de la douche coulait en goutte à goutte... Pour ne pas parler du chauffage qui était quasi-inexistant. Il a fait entre -5 et 0 degré Celsius et nous n'avons pas réussi, même après 2 jours, à la réchauffer convenablement. Je ne recommande vraiment pas ! Sandra, Lévis, Qc
by A verified traveler from Allen Park, MI
Posted Jan 3, 2015
Add on Expedia stated there was a $100 deposit for pets. When we got there at 2am after being on the road 15 hours we were told we had to pay $148 on top of what we already paid to get a pet friendly room for the 3 nights.
by A verified traveler
Posted Dec 9, 2014
Pros: breakfast was good.
Cons: updating needed,better care for weather conditions,if managers are going to fight all night they should not live at hotel
Location: good location close to lake and outlet mall
Room was very noisy.We could hear every step the people above us took.The floor creaked most of the night.The people in that room also screamed and swore at each other off and on most of the night.It had snowed/freezing rain most of the night,neither steps or entrance had been shoveled or had any ice melt applied.
by A verified traveler
Water heater needs an upgradePosted Dec 2, 2014
Pros: Pleasant staff and beautiful scenery
The place was fully booked and there was hardly any hot water. At about 12.30am, the water was lukewarm at best. In the morning at 10 - 11am, water was cold throughout. This place desperately needs a water heater upgrade.
for Everyoneby A verified traveler from CT
Clean and functional rooms across from a gorgeousPosted Oct 14, 2014
While the room was on the small side, we weren't planning on being there for anything besides sleep and showers. For the price, we got a great deal with adequate rooms, breakfast and very helpful staff. We are thinking about trying their 2 bedroom cottages with a small, stocked kitchen and living room.
Recommendedby A verified traveler
Posted Sep 17, 2014 on Hotels
Recommendedby A verified traveler from Rindge
Posted Sep 3, 2014 on Hotels
Clean but the room was really really small. No tub just a shower unit.
Recommendedby MB from Mass
small but otherwise wonderfulPosted Sep 3, 2014 on Hotels
There was a bit of confusion checking in. But it was straighten out very nicely and quickly. Our room was SMALL, but extremely clean. But we were only looking for a roof and a bed. Our friends room was on the deck. So that was more than room we needed during our stay.
Recommendedby scott from portsmouth
Posted Aug 31, 2014 on Hotels
The mattress was old older than the one I have at home I didn't get a wink of sleep.... it was far from where I was going and there wasn't even the promised hair dryer in the room I would give this place no stars