Indoor pool, outdoor pool

Reviews of The Summit Resort

3 out of 5
The Summit Resort
177 Mentor Ave., Laconia, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 246 reviews" "
Rating 8 - Good. 76 out of 246 reviews" "
Rating 6 - Okay. 22 out of 246 reviews" "
Rating 4 - Poor. 4 out of 246 reviews" "
Rating 2 - Terrible. 2 out of 246 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely come back again
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious. We loved the indoor pool with jacuzzi. It’s also few minutes driving distance from the beach and boardwalk and train

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Room was bigger than my first apartment.
Stayed 1 night in Jan 2024

8/10 Good

Adilson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Wonderful and clean place. However, they charged $200.00 twice (total $400.00). And they didn't return it.
Stayed 3 nights in Dec 2023

10/10 Excellent

andreia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, my family and I will be back soon
Stayed 2 nights in Dec 2023

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We enjoyed indoor pool and games. The room was big and comfy. The view was also nice!
Stayed 1 night in Oct 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie

Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Katie, Thornton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall our stay was very nice. One issue we did come across was the trim to the front door into the condo was coming off the wall. It was the piece that the door safety latch was attached to. So it you opened the door and the latch was secured, it would pull the trim off. It led to a bit of a safety concern since we are not familiar with the area. We did tell the front desk so they are aware. It looks like it was fixed multiple times but only with caulk so not co.pletely fixed and it tells me they know about it.
Stayed 1 night in Sep 2023

8/10 Good

Terrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better lighting at night
Our stay was nice. The only complaint would be better lighting in the parking lot in section 4. When you first turn in lot 3 there was good lighting then when going further to lot 4 which was in the back it was dark, the only lighting was on the building going into your rooms not in the parking lot area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quiet and beautiful veiws.
Stayed 2 nights in Sep 2023

8/10 Good

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool that your kids will rave about! We had so much fun at the local restaurants and beaches, but our kids ensured we came home each night to swim at the resort. With two slides and a massive hot tub, there was something for everyone and it never felt crowded.
Stayed 2 nights in Aug 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean. We enjoyed our stay!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Amber

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The staff were amazing, as was the indoor pool area with water slides. We really appreciated the large size of our unit with 2 bedrooms and 2 bathrooms. While we would certainly stay there again, we would like to see some changes for the high price paid: The mattresses are horribly uncomfortable and lumpy and for what is labeled a 4 star property asking $500/night, the mattresses MUST BE replaced with something high quality. It is clear the mattresses are extremely worn and old. Hotel and rental properties should replace mattresses every few years considering the use they get. The kitchen floor was absolutely filthy. While the kitchen counters and the rest of the unit had been cleaned and dusted, the kitchen floor was sticky and dirty. The dishes were also filmy and we had to hand wash them. It seemed the dishwasher did not do a sufficient job cleaning many of the dishes we unloaded from a "cleaned" cycle. The furniture and decor is dated, which we actually thought was fun and met the "Great Outdoors" late 80s/early 90s vacation vibe, but, it truly needs to be steam cleaned. The upholstery was dirty, and one of the sitting chairs and floor lamps were broken. They provided gas grills outside, which was great, but no heavy duty grilling utensils or grilling non stick spray...so we had to buy the grill spray and made do with a tiny pair of metal tongs...when we really needed a heavy duty metal bbq set at our disposal. Make the necessary updates, to match the price paid.

6/10 Okay

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pools and the playground for the kids
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the amenties of indoor pool, hot tub, sauna, and bar were excellent. Staff went above and beyond to assist during our stay. Highly recommend!
Stayed 2 nights in Jul 2023

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service
We liked that it was away from the town center, but close enough to get there easily and quickly. The property was very nice but little sound proofing between rooms (upper and lower levels). Was noisy with children running and jumping above us at all hours.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We took our two grandkids who loved the indoor pool, the table tennis and the racquet ball court. Having their own bedroom and bathroom allowed them privacy, while the grandparents felt secure having them under the same roof.
Stayed 2 nights in Jun 2023

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I cannot give a great review is because the beds are ridiculously firm and uncomfortable. If we were to stay longer than the two days I feel we would have had to leave early because my husband was not sleeping well due to the terrible mattress. The beds need to be upgraded they are not comfortable at all. The basketball tennis/courts need to be be repaired and the basketball net back board was bent making it difficult for my son to shoot hoops. The pools are very nice and well kept along with the grounds. The two bedroom condo was amazingly spacious and had a very nice large outside balcony. Bathrooms were clean and updated. Appliances were in great condition. Close to Weirs Beach and shops. Very convenient location. Staff were very nice and professional. If you don’t care about comfortable beds then I highly recommend. If you cannot sleep on the firmest mattress you can imagine this place is not for you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad stay. Week before Bike week, a lot of restaurants closed. Early morning construction woke everyone up around 6
Stayed 2 nights in Jun 2023

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service
Perfect place, clean and easy to find. Would definitely come back!
Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and helpful. The room was so clean and the size of a small apartment with a full kitchen, dishes, pans, even soap for dishes. The pool was warm and so clean! Hot tub and sauna were in excellent condition. This facility exceeded my expectations! I will be back again!
Stayed 1 night in Feb 2023

10/10 Excellent

Nicole

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Val

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet suite! It suited us perfectly.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Walkways and balconies were in state of decay, furnitishungs were old stained, carpet was stained . The bathrooms were done over and clean but overall the pictures were not updated and our first impression was to find the c onfirmation to see if this was indeed the hotel we paid for. I 've paid less for a delux room at Disney .....disappointing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Terry, Merrimack

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic indoor pool, large fully equipped units, convenient to Weirs Beach, hiking trails. Great family adventure!!
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff! awesome pool area. clean. great value for money
Stayed 1 night in Sep 2022

6/10 Okay

Joanna

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The actual room itself had extremely dirty couches that looked very gross and old. King bed was okay in the room but the two twin beds were broken and bending inwards. Outdoor and indoor pools were good and overall outdoor property was very nice. Close driving distance to Weirs beach but not walkable.
Stayed 3 nights in Aug 2022

4/10 Poor

Erin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rooms and buildings need to be updated. Paint was chipping and worn away on outside stair cases and walkways. Carpets had pulls in them, walls needed painting, very dull looking. Tv in one room didn’t work. Wasn’t told that couldn’t use top outlet, but had to use bottom with light switch. Took until the morning we left to figure it out. Handles came off windows, faucet knobs came off. Could use a good cleaning. Lots of built up dust over doorways and in in vents. Bed was very old and lumpy, same with the couch. However, the lobby and pool area were clean and tidy. The pool and hot tub were very nice and clear. Staff was friendly enough. Overall not worth the money I paid.
Stayed 3 nights in Aug 2022

10/10 Excellent

Gail

Stayed 2 nights in Aug 2022

10/10 Excellent

GRIFFIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place.Will be back!
Stayed 2 nights in Jul 2022

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Allen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2022

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Kristopher T

Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for the price. It was like staying in our own apartment. The washer/dryer and jet tub in the room was a definite plus. Loved the pool and the hot tub tub. We would definitely stay here again.
Stayed 1 night in Jun 2022

8/10 Good

Wesley

Traveled with group
Stayed 3 nights in Jun 2022

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about this resort. We liked everything. Strongly recommended
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great accomidation, staff unprofessional
Loved the space, comfort, cleanliness and convenience of our booking. While in the lounge I heard staff talking loudly amongst themselves at the desk stating "some people are so stupid" (after a guest reported their units fridge not working, and a few other maintenance issues at check out) as well as discussing multiple staff issues including a staff member being reprimanded in front of his coworkers for his work attire. Their unprofessional behavior soured an otherwise pleasant stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We really felt at home the 2br2bath was the perfect size for our group and it was nice having a porch. The pool was good not great it was cold the first day the next day it was much warmer. The hot tub was nice but over all didn’t seem too clean. The front desk/bartender person was nice and helpful. Over all we enjoyed our stay.
Stayed 1 night in Apr 2022