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The staff was great when thwy were around. We tried calling 3 times and went up to the desk once without any interaction. Smoking was allowed directly next to the door and the smell filled up our room and the entire hall. The hotel is close to the freeway, and you can hear everything. Not a location I would stay at again.
Angela
Stayed 1 night in Feb 2024
Response from Guest Service Rep on Mar 18, 2024
Thank you for your response. We apologize for any inconvenience you experienced here at Waco Fairfield North. Thank you for taking the time for giving us your feedback
10/10 Excellent
Pamela
Mar 17, 2024
Beautiful & spacious
Pamela
Stayed 1 night in Mar 2024
Response from Guest Service Rep on Mar 18, 2024
Thank for your amazing feedback! Hope to see you again soon!
6/10 Okay
Michael
Traveled with family
Mar 15, 2024
Not the best Farfield Marriott… outdated.. dirty..
No hot tub as advertised…
Breakfast…. Ehh. Not great
Michael
Stayed 1 night in Mar 2024
Response from Guest Service Rep on Mar 18, 2024
Thank you for your feedback! We apologize for any inconvenience you experienced here at Waco Fairfield North.We hope to see you again soon!
This is a very nice property. I enjoyed my stay. The staff was welcoming and friendly and check in was a breeze. The only thing that bothered me are the huge shower heads that get water everywhere when you shower. You can't adjust them and they spray directly to the back of the tub.
Courtanay
Stayed 1 night in Mar 2024
Response from Guest service Rep on Mar 11, 2024
Thank you for your response!Glad you enjoyed your stay!
The rooms were super clean and breakfast was great. The outside sitting/bbq area was nice, but wish it had a gas firepit. It was a bit chilly when we stayed, so a firepit would have been amazing!!! Overall, our stay was great though!! No complaints.
JoAnn
Stayed 1 night in Mar 2024
Response from Guest Service Rep on Mar 4, 2024
Thank for your amazing feedback!Hope to see you again soon!
No soap in bathroom. Alarm clock doesn’t work. Property old and needs a serious cleaning. Feels more like a Motel 6 than a Marriott.
Terry
Stayed 1 night in Nov 2023
Response from Guest Service Rep on Nov 27, 2023
Thank you for your response. We apologize for any inconvenience you experienced here at Waco Fairfield North. Thank you for taking the time for giving us your feedback
The front desk lady at check-in wasn't nice at all. She didn't ask for my ID or anything to identify me. The property is not the cleanest. Definitely needs to be deep-cleaned.
Bethany
Stayed 1 night in Nov 2023
Response from Guest Service Rep on Nov 11, 2023
Thank you for your response! We apologize for any inconvenience you experienced here at Waco Fairfield North. Thank you for taking the time for giving us your feedback.
Thank you for your awesome feedback, We hope to see you again soon!
4/10 Poor
John
Business traveler
Oct 29, 2023
Liked: Staff & service
John
Stayed 4 nights in Oct 2023
Response from Guest Service Rep on Nov 2, 2023
Thank you for your response! We apologize for any inconvenience you experienced here at Waco Fairfield North. Thank you for taking the time for giving us your feedback.
2/10 Terrible
Chris
Oct 28, 2023
Disliked: Staff & service
Chris
Stayed 1 night in Oct 2023
Response from Guest Service Rep on Oct 30, 2023
Thank you for your response! We apologize for any inconvenience you experienced here at Waco Fairfield North. Thank you for taking the time for giving us your feedback.
Checkout was fast and efficient. We asked for early check out and it was granted! We didn't end up needing it but the easy and nice way of handling our request was great!!
Tiffany
Stayed 2 nights in Oct 2023
Response from Guest Service Rep on Oct 17, 2023
Thank you for your awesome feedback, We hope to see you again soon!