Ratings based on 101 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
used to be goodPosted Apr 2, 2013 on Hotels.com
We have stayed at the same hotel on several different occasions and this time we just went through our regular online checks and booked the hotel. when we get there, we find out that the management has changed and they have literally changed all the rules which were not updated on hotels.com and we did not find out about them until we got there. The whole first floor was closed for renovation and paint job was being performed on the first floor and the outside trees were being cut, etc. they should have kept the location closed until they transition to their desired lok and feel under the new management. Front desk calling us to vacate the room after the first night when we did the booking for 2 nights (mis-communication). Pets not allowed anymore but no notice while booking. Pets were allowed earlier. Wonderful cooked hot breakfast every morning under earlier management and being replaced by frozen goodies soon. At lest for us this place does not exist anymore beginning our next visit.
for Familiesby liz from texas
Horrible place to stayPosted Mar 19, 2013 on Hotels.com
I will never ever stay in another one of these hotels again!!! My family and I were disgusted ...rooms were not clean just smelled like they had gone in and sprayed an entire bottle of lysol....toilets were dirty..the sheets for the pull out sofa sleeper were dirty and crumbled up inside the square ottoman ...I was so grossed I didnt even want to use their towels or sheets.ended up using my own. Only decent thing about this so called hotel was their breakfast options. Also I will add that the manager was very rude!!!
for Personal Eventby Mary from Ingleside, TX
New Ower ship of the Hotel.Posted Mar 18, 2013 on Hotels.com
Everything was great. It even smelled nice when you walk in to the hotel lobby, halls. Rooms very nice. Breakfast Very Good. Its nice to have a hot breakfast. Beds were very confortable. The new ower was on site n was real nice. Was on top of things for what I saw. Will stay again if n when i have more then 4 people.
Recommendedby James from New Orleans
DON'T STAY THERE!!!!Posted Mar 13, 2013 on Hotels.com
It was horrible! I stayed 3 days and they didn't clean the room until the last day. Everybody there had an attitude like it was my fault that the hotel was horrible. There were no towels in the hotel, I ended up going but my own towels from a local store.
for Business Travelersby Rob
Not satisfiedPosted Mar 10, 2013 on Hotels.com
The room was not clean, the table has something spilled on it and not cleaned up, the carpet was dirty, the comforter was dirty and smelled, the recliner had a tear in it and the seat cushion was soiled, the toilet was not cleaned at all for quite some time under the toilet seat.
for Familiesby A verified traveler
Posted Mar 5, 2013 on Hotels.com
Just gets worse and worse.....Posted Mar 5, 2013 on Hotels.com
This was our second trip to Lafayette in the past 3 months...It was worse this time then the last. Do these reviews even make it to the hotel itself? They really need to read these comments. Breakfast was horrible. The gravy for the biscuits was water...no biscuits were out. The noise from the other rooms was horrible. Kids running up and down and being loud and obnoxious. Next time, I will save the extra 20 bucks and go elsewhere.
for Personal Eventby A verified traveler
not what i expectedPosted Mar 4, 2013 on Hotels.com
The room stinted so bad. had to buy air fresheners to try and get rid of the smell. The girl that worked the desk at night was very rude.
for Business Travelersby Skip
Quick TripPosted Mar 2, 2013 on Hotels.com
Hotel was okay but bathroom was not cleaned. Ball of hair in tub and dirty toilet seat.
for Overnight Stay Before Destinationby A verified traveler
Posted Feb 25, 2013 on Hotels.com