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Reviews of Diplomat Hotel Ikeja

3 out of 5
Diplomat Hotel Ikeja
7, Adenubi Close, Lagos

Reviews

4.8
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 4 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
s
Difficult to locate the hotel from Lagos Airport Ikeja.The discription of the hotel site on their website was not adequate to lead to the hotel. It took the taxi driver many hours to locate the hotel.There was intermitten power failure that resulted into long time of blackout and cut out of aircondition in the room. The hotel did not have direct telephone or mobile line to its.site. It was not possible to contact the hotel on phone or mobile. No internet(wifi) connection and no ironning facitity as discribed on the hotel website.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
s
Difficult to locate the hotel from Lagos Airport Ikeja.The discription of the hotel site on their website was not adequate to lead to the hotel. It took the taxi driver many hours to locate the hotel.There was intermitten power failure that resulted into long time of blackout and cut out of aircondition in the room. The hotel did not have direct telephone or mobile line to its.site. It was not possible to contact the hotel on phone or mobile. No internet(wifi) connection and no ironning facitity as discribed on the hotel website.

4/10 Poor

Godwin Oligbu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

kingsley, leeds

Disliked: Cleanliness, staff & service, property conditions & facilities
Please avoid. This is not a hotel at all!
Cleanliness, hotel staff, value for money everything about this hotel is appalling!

8/10 Good

terry, canda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good customer service, friendly staff, clean environment, and good security

10/10 Excellent

newland, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic

6/10 Okay

Andi, United Kingdom

Liked: Cleanliness, staff & service
Would be nice to light up hotel sign post.
Getting to this hotel was a bit difficult. When we finally did, there was communication gap between this hotel management and their receptionist (reception have no knowledge of our booking and arrival). However, they finally gave us our room at the right location, though a bit itchy. Staff was nice and friendly.

2/10 Terrible

Mr Mannu, Lagos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to talk about, no light @ the hotel!!!!!
Never Again!!!!!!!
Response from Anthony on Oct 12, 2013
Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that we caused during the light off We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Oppholdet på hotel ble plaget av hyppig strømkutt og det var flere stunder med stummunde mørke i både korridorene og rommene. Påkrevde service kom oftest aldir eller for seint.
Response from Anthony on Nov 2, 2013
Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that we caused during 30 minutes the light off during your last event. We are committed to you, our valued customers, and have taking immediate corrective steps to regain your confidence in us.