Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel great location

Posted Jul 28, 2015
Pros: Breakfast, location
Location: Annecy is a wonderful place lots to see and do - it is the best city in France!
We had an enjoyable 2 night stay in the hotel. We were concerned that it was over the train station, but hardly heard a thing. Hotel was really nice - just what you expect from Novotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

hôtel accueillant et tres bien placé

Posted Jul 13, 2015
Pros: accueil et confort
Location: Très calme et à proximité de la gare et des endroits touristiques
Très confortable et très bien placé à proximité de tous
5 out of 5
Recommended
for Everyone
by A verified traveler

位置極佳-火車站旁

Posted Jul 3, 2015
Pros: 位置極佳,整潔、企理的商務酒店
Cons: 2015年6月入住時,酒店內有裝修工程
Location: 酒店對面有當地大型商場,內有超市(9PM CLOSED)及H&M
ANNECY火車站步出5分鐘即到,方便逗留一晚轉火車或巴士,步行往主要街道亦只是10分鐘到。同時,亦不會有火車聲滋擾。
Comment from Hotel Management
Jul 6, 2015 by Novotel Annecy Centre, Hotel Management
Dear customer. Many thanks for your recommandation. I'll share your comments with my team. Best regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from Rio de Janeiro

Ar-condicionado decepcionante.

Posted Jun 14, 2015
Pros: Conforto e localizaçao.
Cons: Ar-condicionado.
LIndo e confortavel hotel. Bem localizado. Classificaria o hotel como ótimo, se não fosse o péssimo sistema de ar-condicionado.
Comment from Hotel Management
Jun 18, 2015 by Front Desk department, Hotel Management
Dear guest. Many thanks for your comment. Please accept our apologies concerning the air conditionning. The system is now, well fixed and our guest could enjoy a good quality for air conditionning. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from riyadh

Close to train station

Posted May 26, 2015
Parking 15€ per day Nice breakfast Bad bed matters. No safety box in the room
Comment from Hotel Management
May 28, 2015 by NOVOTEL ANNECY, Hotel Management
Dear guest. Many thanks for your comments about your stay with us in Annecy. I'm pleased to read that you appreciated our facilities. For your information, I let you know that we would change all our mattress for the sofa bed . Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Genève

Près de la gare, tout est accessible à pied

Posted May 17, 2015
Très bonne literie, un peu de bruit car les trains (rares) en dessous, mais les doubles fenêtres isolent très bien du bruit. La climatisation en révision lors de?mon séjour, heureusement que nous n'étions pas en plein été!
4 out of 5
Recommended
for Families
by Heather M from Stuttgart, Germany

Pricey, but good.

Posted Apr 29, 2015 on Hotels
My family and I stayed here for a few days on a short vacation and enjoyed our stay. The hotel and our room were very clean and the staff was very helpful and friendly. The hotel is located fairly close to the downtown shopping area and was an easy walk, even for our 4 year old. We would stay here again.
Comment from Hotel Management
Apr 30, 2015 by Novotel, Hotel Management
Dear guest. Many thanks for your comments about your stay in our hotel. I'm pleased to read that you enjoyed you stay with us and the service provided from our staff. You are totally right, our hotel is well located to discover the beautiful Annecy. Kinds regards
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

駅が近くアクセスが良い

Posted Apr 28, 2015
市街へのアクセスも便利で、レストラン、ショッピング、なんでも便利。wifiもストレスなくアクセス可能
5 out of 5
Recommended
for Families
by Joseph from Pittsburgh, PA

Hotel Straddles the Train Station.

Posted Apr 16, 2015 on Hotels
The Novotel is adjacent to the train station, and in fact straddles the tracks leaving one end of the station. Train noise was not an issue even though our 2nd floor room was IMMDIATELY above the tracks. A 10 minute walk to the center of the old city and Annecy Castle. The breakfast buffet was pricy at 16.50 euro, but extensive, and free for children under 12.
Comment from Hotel Management
Apr 20, 2015 by Novotel, Hotel Management
Dear sir, many thanks for your comments about your stay in our hotel. I'm pleased to read your satisfaction about the location of our hotel, very closed from the city and the Lake. Concerning the breakfast we've can propose 4 differents breakfast for all the budgets, and we are pleased to offer the breakfast for your children. Best regards.
4 out of 5
Recommended
for Families
by François from Paris

Plus que correct dans l'ensemble.

Posted Apr 15, 2015 on Hotels
Séjour agréable. Petit déjeuner copieux. Personnel accueillant. Mais un ménage un peu plus poussé aurait dû être fait dans la chambre compte tenu du prix qui reste élevé. Également les verres en plastiques fournis sont très fragiles et dangereux pour les enfants.
Comment from Hotel Management
Apr 15, 2015 by Novotel, Hotel Management
Cher client, Je vous remercie d'avoir choisi notre établissement pour votre séjour sur Annecy. J'ai bien bien pris note de votre satisfaction ainsi que des remarques faites sur votre chambre. J'en informe immédiatement mes collaborateurs pour plus de vigilance. Bonne journée