Book your room at Porta Hotel del Lago

Room type

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite, 1 King Bed with Sofabed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family-friendly hotel with restaurant and outdoor pool

Location

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of La Galeria, Thirteen Threads Fair Trade Store and Maya Women's Center, and Azul Maya Archaeological Museum. Panajachel Municipal Market and Church of Saint Francis are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free self parking is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 100 rooms offer balconies, room service, and TVs with cable channels. Other amenities available to guests include phones, desks, and free toiletries.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Porta Hotel del Lago provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

Event facilities measuring 4724 square feet (439 square meters) include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers a fitness center, a terrace, and a complimentary children's club. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Porta Hotel del Lago is a smoke-free property.

  • Wireless Internet access - surcharge
  • Outdoor pool
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Bar/lounge
  • Restaurant
  • Airport transportation (surcharge)
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Elevator/lift
  • Number of floors - 5
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Conference space
  • Fitness facilities
  • Beach/pool umbrellas
  • Total number of rooms - 100
  • Laundry facilities
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Garden
  • Terrace
  • Luggage storage
  • Conference space size (feet) - 4724
  • Conference space size (meters) - 439
  • Number of meeting rooms - 3
  • Conference center
  • Free self parking
  • Smoke-free property
  • Spa tub
  • Children's pool
  • Number of buildings/towers - 1
Show more

Internet

Available in some public areas: Wireless Internet access - surcharge

Parking

Free self parking

Room Amenities

  • Premium TV channels
  • Balcony
  • Phone
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Television
  • Iron/ironing board (on request)
  • Desk
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Room service (limited hours)
  • Cribs/infant beds (complimentary)
Show all room amenities

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 7 AM and 10:30 AM.

Porta Hotel del Lago has a restaurant on site.

Room service (during limited hours) is available.

Show dining options

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Ecotours nearby
  • Playground on site
  • Boat tours nearby
Show recreation options

Spa Services

  • Hydrotherapy treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10, Pet maximum weight in lb is 22

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?