Featured Image Lobby Lobby Reception Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Balcony Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Childrens Play Area - Indoor Childrens Play Area - Indoor Restaurant Restaurant Restaurant Buffet Buffet Hotel Lounge Hotel Lounge Hotel Lounge Hotel Lounge Banquet Hall Meeting Facility Meeting Facility Hotel Front Dock Exterior Exterior Exterior Beach/Ocean View Beach/Ocean View Mountain View
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  • Featured Image
  • Lobby
  • Lobby
  • Reception
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Living Area
  • Living Area
  • Balcony
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Childrens Play Area - Indoor
  • Childrens Play Area - Indoor
  • Restaurant
  • Restaurant
  • Restaurant
  • Buffet
  • Buffet
  • Hotel Lounge
  • Hotel Lounge
  • Hotel Lounge
  • Hotel Lounge
  • Banquet Hall
  • Meeting Facility
  • Meeting Facility
  • Hotel Front
  • Dock
  • Exterior
  • Exterior
  • Exterior
  • Beach/Ocean View
  • Beach/Ocean View
  • Mountain View

Availability: Porta Hotel del Lago

Room type

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Deluxe Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Suite, 1 King Bed with Sofabed

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Family-friendly Panajachel hotel with an outdoor pool

Location

This family-friendly hotel is located on a lake, close to La Galeria, Thirteen Threads Fair Trade Store and Maya Women's Center, and The Maya Traditions Herbal Medicine Garden. Also nearby are Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum.

Hotel Features

In addition to a restaurant, Porta Hotel del Lago features an outdoor pool. Other amenities include a bar/lounge and a complimentary children's club.

Room Amenities

Televisions come with premium cable channels. Guestrooms also feature desks, a turndown service, and private bathrooms.

Porta Hotel del Lago Amenities

General

In addition to an outdoor pool and a children's pool, Porta Hotel del Lago provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

Event facilities measuring 4724 square feet (439 square meters) include a conference center, conference/meeting rooms, and small meeting rooms. This family-friendly hotel also offers a fitness center, a terrace, and a complimentary children's club. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Porta Hotel del Lago is a smoke-free property.

  • Wireless Internet access - surcharge
  • Outdoor pool
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Bar/lounge
  • Restaurant
  • Airport transportation (surcharge)
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Elevator/lift
  • Number of floors - 5
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Conference space
  • Fitness facilities
  • Beach/pool umbrellas
  • Total number of rooms - 100
  • Laundry facilities
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Garden
  • Terrace
  • Luggage storage
  • Room service (limited hours)
  • Conference center
  • Free self parking
  • Conference space size (feet) - 4724
  • Conference space size (meters) - 439
  • Number of meeting rooms - 3
  • Smoke-free property
  • Spa tub
  • Children's pool
  • Number of buildings/towers - 1
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Internet

Available in some public areas: Wireless Internet access - surcharge

Parking

Free self parking

Room Amenities
  • Premium TV channels
  • Balcony
  • Phone
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Iron/ironing board (on request)
  • Television
  • Desk
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Cribs/infant beds (complimentary)
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Dining

Cooked-to-order breakfasts are available for a surcharge between 7 AM and 10:30 AM.

Porta Hotel del Lago has a restaurant on site.

Room service (during limited hours) is available.

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Recreation

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Ecotours nearby
  • Playground on site
  • Boat tours nearby
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Spa
  • Hydrotherapy treatments
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking

Porta Hotel del Lago Policies & Fees

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Accepted at this hotel: American Express, Diners Club, Discover, JCB International, MasterCard, Visa

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10, Pet maximum weight in lb is 22

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Details
A Green / Sustainable Property - Third Party Certified
This property participates in Certification for Sustainable Tourism (CST), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
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