Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom gt

Noisy, old

Posted May 26, 2015
For less than three stars this hotel is expensive. It is old, therefore you can hear what happens in the other rooms. From bed moving to going to the bathroom. The pool was not very clean and a lot of flies and mosquitos around it. The beds are not comfortable for tall people. No wifi and no security box in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location but a few minus

Posted May 4, 2015
Cons: Needs better noise insulation
Hotel is located in close to Santander street, right in front of the beach and docks. Excellent location but starts to look "old". Room furniture looks old, floors are not carpeted, therefore you´ll witness everything that happens on the upper floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Nice hotel infront of the lakr

Posted Apr 17, 2015
Nice relaxing getaway in guatemala city and lots of activities to do in the city .
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel & staff.

Posted Apr 17, 2015
Pros: Cleanliness and location.
Cons: Air conditioning required
Location: Enjoyed the fact everything was nearby
Beautiful view of lago atitlan, enjoyed night activities and liked that everything was nearby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando fl

Best hotel in town

Posted Apr 6, 2015
By far the best, not even one of the best but the best! If your planning to stay in Panajachel. Great staff Awesome views
4 out of 5
Recommended
for Everyone
by A verified traveler

Spectacular view of the hotel

Posted Mar 9, 2015
clean, comfortable room. Very nice view of the lake, we stayed at the suite in the 4th level. The swimming pool was cold one day, the other days it was heated. The hotel is righ at the lake and the location cannot be better, in the middle of restaurants and the shopping Street.
3 out of 5
Recommended
for Couples
by A verified traveler

OK Hotel in Pana

Posted Feb 19, 2015 on Hotels.com
It was just OK. Nice views and on the water but the place is pretty dated. No hot water for am shower. It sufficed for two nights
3 out of 5
Recommended
for Couples
by A verified traveler

Good and easy acces

Posted Feb 19, 2015 on Hotels.com
Good for one night scape, water from faucet was dirty probably as its taken from the lake
4 out of 5
Recommended
for Couples
by Brian

This traveler left a rating score only Posted Feb 15, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala City

Very nice, with an excellent view.

Posted Feb 3, 2015
Location: There is a great small restaurant just in front of the lobby, called La Encantada, with international home cooking, great Paella and better Duck.
Beautiful view of the lake and the volcanoes, very nice to walk around the city with a little exceptions. Some people try to sell services and products overpriced, I talk to several persons before buying anything.