Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Richelle from Boston, MA

Great location! Close to everywhere I needed to go

Posted May 21, 2014
The staff was very welcoming. Janae was great! She answered all our questions and was so friendly. The rooms had everything we needed for a 5-day stay. Although I did not really dine or drink at the bar it seemed to be frequented by other guests. Overall a great stay. I would definitely come back!
2 out of 5
by camprunner from tx

Lake Charles trip

Posted Apr 23, 2014
Pros: inside pool
Cons: coustomer service and building maientance
Location: nothing great next time stay at the casino.
The noise level of this hotel was terrible. The room we were in had noise from the outside door closers that were broken and allowing the doors to slam shut everytime they were opened. The stairway noise was extream when ever people were using them at all hours of the night. The hotel cleanliness was far from being up to standards. When we left we were not asked about our stay or if any thing was wrong. we stayed in room 110.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely great.

Posted Jan 13, 2014
Pros: Room is very nice.
Cons: A nice breakfast thrown into the deal would make it perfect.
Location: Can't go wrong with spending time at the casino.
Great place to spend time and relax. Wonderful staff; very friendly. Definitely worth booking.
5 out of 5
Recommended
for Everyone
by Bob from Cypress Tx

Posted Jan 2, 2014
Pros: Friendly staff, great restaurant
Location: Close to shopping
4 out of 5
Recommended
for Everyone
by A verified traveler

Bad Neighbors

Posted Dec 2, 2013
Too close to bad element next door.
5 out of 5
Recommended
by Megan

This traveler left a rating score only Posted Nov 26, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Dave from Dallas TX

Very Clean

Posted Nov 25, 2013 on Hotels.com
The layout of the suite was great. Very clean and comfortable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Yovonda from Baton Rouge

Great Stay, Best Staff!

Posted Nov 22, 2013 on Hotels.com
I recently stayed two night at this location. The location was perfect! Close to shopping and dining. The staff was professional and pleasant. My room was cozy and clean. Definitely be back!
4 out of 5
Recommended
by Yovonda from Baton Rouge

Great! Great! Great!

Posted Nov 18, 2013 on Hotels.com
From check-in to check-out my stay here was amazing! The staff was friendly and professional. My room and the facility was clean. The location was perfect. Movies, mall, eating was just around the corner. I totally recommend the stay as I'll definitely be back!