Ratings based on 84 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Antonio, Tx
Decent HotelPosted Jul 22, 2015
Pros: Everything but the staff
Cons: Hire hospitable staff members
Location: Close to the interstate, small town so wasn't much to do
The hotel was very nice and easy to get to, right off the interstate. Brought our granddaughter with us and the room was a very nice size and we were comfortable. When we checked in, we were told the Wi Fi was out, no problem, even though I had to do some work over the weekend. We asked for extra towels on 2 occasions so our granddaughter could enjoy the pool however they told us they didn't have extra towels. DISAPPOINTING for my granddaughter. All in all a pleasant experience.
by A verified traveler from Houston business owner
Unprofessional front desk clerksPosted Jul 4, 2015
We were not greeted when we walked in to check in. Clerks were incredibly slow at check in. One clerk answered a call and seemed rude to whoever she was talking to. She stayed on the line far too long as I just stood there waiting to be assisted. Once she finally decided to get off the phone after telling a potential guest what she could not do for them she just looked at me as if she were waiting for me to greet her...smh. Very short and unpleasant. I guess she was more concerned about the 2 guys in the lobby she seemed to be desperate for.
for Everyoneby A verified traveler from w
Last minute bookingPosted Jun 29, 2015
Great hotel 10 minutes from lake Charles. Good breakfast.
for Couplesby A verified traveler
Posted Apr 29, 2015 on Hotels
for Business Travelersby Ramona from Tylertown,Ms.
Comfortable - midrange price room ratePosted Apr 26, 2015 on Hotels
for Everyoneby A verified traveler
Great Hotel for the Money and nice location.Posted Apr 12, 2015
Hotel was better than I had expected. Staff was nice, breakfast was good and room was clean.
for Business Travelersby Jeremy
Posted Mar 27, 2015 on Hotels
for Business Travelersby A verified traveler
UnexceptablePosted Mar 15, 2015 on Hotels
The hotel and room were subpar. The staff were very friendly and helpful. I will never stay there again because of the subpar rooms
for Couplesby Jay
Posted Mar 11, 2015 on Hotels
for Familiesby Cathy from Houston, Tx
Rude Boyz 2015Posted Mar 4, 2015 on Hotels
The staff and the stay were excellent, especially Michelle on nights (at least the night we checked in 02/27/15). The cleaning staff was very polite and accommodating. We will definitely be returning.