Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Small property with big satisfaction.

Posted Jul 19, 2014
Pros: Price; cleanliness; complimentary breakfast
Location: Located next to the local airport, but not noisy.
Was looking for an inexpensive hotel to just bed down overnight while on a long road trip. Got a very good price and a very nice hotel room to boot. Rooms were fairly large, beds were firm but not hard. Everything was clean and neat. Room had coffee maker, fridge, and microwave. Staff was friendly and helpful both on arrival and departure. Complimentary breakfast was one of the best I've run across in travels. Didn't expect a "five star" hotel, but I was definitely satisfied with this hotel experience.
2 out of 5
by A verified traveler from san antonio, tx

Cheap value...even cheaper experience

Posted Jul 17, 2014
Pros: The price, but it has definitely taught me to be weary of what appears a good deal as often time it is not. This experience was bad...
Cons: Customer service and cleanliness
Location: Lake Charles...lots of casinos if you like to gamble
I've never booked on-line and then had the hotel staff take down all my info from both drivers license and credit card...as stay was pre-paid. Seemed extremely odd that I took 10 minutes to get checked in with a confirmed reservation. The room itself was okay, had the essentials for a restful night. The cleanliness of the bathroom was awful. There is mold growing on the hand bar located in shower. There was a used washcloth left in the shower and several hairs on a used bar of soap. The towels were tattered, thin and small...something simple to fix but yet not a priority. The breakfast was lacking, no sense of urgency in bringing out more food items after the initial surge had cleaned out the breakfast bar. I was downstairs at 0800 so one should have expected there to have been something to eat other than cereal. We ended up eating elsewhere. Your staff also seemed to think they had no responsibility past the area assigned...poor customer focus for a hotel.
2 out of 5
by A verified traveler

Posted Jul 10, 2014
Pros: decent location
Cons: needs a good cleaning
room was ok. pool wasn't open. good location not far off the loop
2 out of 5
by A verified traveler from New Orleans

Posted Jun 23, 2014
My room was not cleaned after my first night nor did I receive fresh linens or towels.
5 out of 5
Recommended
for Everyone
by A verified traveler from abbeville,la

Posted Jun 21, 2014
Awesome place to stay great location great staff. Had a great time pool was very nice and great breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Hotel staff was nice and very hospitable, room was clean and fresh, the only problem is that they allow you to smoke in the hotel and the smell lingers everywhere.
1 out of 5
by Don't stay! from lake charles, Louisiana

Bad service! Bad stay!

Posted Apr 3, 2014
I booked this disgusting place through expedia so I couldn't get a refund. I refused to sleep in a hotel where more than half the rooms were blocked off by management and there was body glitter and stains and holes on my bedsheets. It was awful. THEY SHOULD MAKE Management stay in the room.
1 out of 5
by Don't stay! from lake charles, Louisiana

Bad service! Bad stay!

Posted Apr 3, 2014
I booked this disgusting place through expedia so I couldn't get a refund. I refused to sleep in a hotel where more than half the rooms were blocked off by management and there was body glitter and stains and holes on my bedsheets. It was awful. THEY SHOULD MAKE Management stay in the room.
5 out of 5
Recommended
for Everyone
by Karen from TX

Nice hotel

Posted Mar 24, 2014
It's a clean room, the breakfast was better than I expected it. They have different options to eat for breakfast. They need flat TV's. And it's in a safe area of Lake Charles because it's on the side of I -10. I recommend this for family.
4 out of 5
Recommended
for Everyone
by Lisa from Lake Charles, LA

The hotel was nice & clean but extremely busy.

Posted Feb 18, 2014
Pros: It was very noisy. Lots of kids on our floor.
Cons: Put kids on another floor.
Location: Wonderful. Right next to Wal-Mart and several eating places.
I stayed in my room except for going out to eat. I was there for relaxation.