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Front staff was friendly and prompt. Housekeeping was efficient. Property itself was quiet and cleanliness was not an issue. Some towels and washcloths had stains and were somewhat thinned out but otherwise usable. Good stay overall, would recommend.
Great accommodations. If I come through Lake Charles again, I'll stay there again. Rooms were very clean, hallway was very clean. The only thing I'd ask them to change is have a little more available for breakfast items.
The shower curtain was too short for the bathtub. There was only one coffee creamer and sugar. Room was clean and comfortable. The overall overnight experience was positive and a good value.
We booked a one night stay. Nice, simple room. Shower was great. Short drive to the casinos. We were there for a concert and had a great time. Good customer service at the front desk. We would definitely book again. Thank you!
Hector
Stayed 1 night in Aug 2023
2/10 Terrible
Tracie
Aug 20, 2023
Disliked: Cleanliness, staff & service
They charged me a $50 deposit bc someone smoked in the room the halls and the room reaked of smoke! $89 plus $50 deposit not refunded! It’s ridiculous! The entire second floor smelled like an ashtray
Tracie
Stayed 1 night in Aug 2023
4/10 Poor
Jasmin
Traveled with family and small children
Aug 2, 2023
Liked: Staff & service
There is no pool and Expedia said there was one.. highly disappointed
Room was not very clean, had to clean room ourselves. Hotel has been renovated recently but is steadily going down hill fast Management turns off Direct tv during the last night stay to ensure you check out. Not a place for single women travelers. You do get what you pay for.