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Reviews of Econo Lodge Lake City-North

2 out of 5
Econo Lodge Lake City-North
178 Sw Florida Gateway Dr, Lake City, FL

Reviews

6.8
Rating 10 - Excellent. 72 out of 354 reviews" "
Rating 8 - Good. 103 out of 354 reviews" "
Rating 6 - Okay. 90 out of 354 reviews" "
Rating 4 - Poor. 49 out of 354 reviews" "
Rating 2 - Terrible. 40 out of 354 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enmanuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, close to the interstate.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis, Cleveland

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities
Bed bugs messed me all up.
Stayed 7 nights in Jan 2024

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Lindsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pull out bed had dirty sheets
Stayed 1 night in Oct 2023
Response from Rini k on Jan 24, 2024
Dear Traveler,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with pullout bed. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

GRAZVYDAS

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Giraldo J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rini k on Jan 24, 2024
Dear Traveler,, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Brian

Business traveler
Liked: Staff & service
Econo is the word but for a quick stayover it works. Staff are great
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

Wreford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

grace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was somewhat better than the other hotel we booked thru site that was next door that was uninhabitable. Didn't find live bugs and the floors were at least mopped. Towels were clean and fresh. Beds were hard. The grounds were well kept. Breakfast was disappointing. Disappointing hotels.com would even offer both of those hotels. I only have photos of the 1st hotel so I'll not add to this survey.
Stayed 1 night in Nov 2023

2/10 Terrible

sally

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladies of the evening
Not a safe place to stay. Massage parlor next door and ladies only staying in the room for an hour then back to the massage parlor.
Stayed 1 night in Nov 2023

2/10 Terrible

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean
Had to move rooms twice the first room the tv didn’t work the second room the bed was broken an the phone wouldn’t work then the third room we woke up an seen roaches
Stayed 1 night in Nov 2023

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible el Motel no entiendo como Expidia lo considera Hotel, el cuarto con un olor indeseable vomite 2 veces, el aire acondicionado no funciono no podiamos dormir, mi hija con asma solo tosia, fue terrible que nos fuimos a las 7 am apenas amanecio. No puedo creer que Expidia recomiende esta clases de moteles a sus clientes, afuera del cuarto fumaban y mucha bulla, me comunique con un representante de expidia y su respuesta fue no podemos ayudarte que triste de verdad
Stayed 1 night in Nov 2023

6/10 Okay

Daniel

It was ok
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff. Good rates.
Stayed 2 nights in Oct 2023
Response from RINi k on Oct 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Rini KapasiGM

10/10 Excellent

Dave

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Toni S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2023
Response from RINi k on Oct 20, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Rini KapasiGM

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Nasty unclean room!
Friendly staff. Walked into our room and found a cockroach on the floor. Found an empty bag laying on the floor by the bed. Walked around the room and the bottoms of my feet were nasty black. While gathering my stuff this morning I found a dirty pair of socks under the table next to the bed. All around it was a very unclean room! Spoke to the front desk when I checked out and was told that she would speak to the manager about it because they have been having issues with the house keeper.
Stayed 1 night in Sep 2023
Response from RINi k on Oct 20, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for all guests We hope for an opportunity to properly host you in the future. Sincerely, Rini Kapasi

6/10 Okay

Patti

Traveled with family
Liked: Staff & service, property conditions & facilities
Noisy band
Stayed 1 night in Sep 2023
Response from RINi k on Oct 20, 2023
hank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. As a guest you are truly valued. Your feedback about noise is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Rini KapasiGM

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were clean. The bed was a little more firm than we like but was not terrible. The only real let down was the noise from the interstate. All hours of the night we heard emergency vehicles and the traffic from the interstate. We would stay again if needed but would definitely ask for a room far far far away from the interstate.
Stayed 1 night in Sep 2023
Response from RINi on Oct 20, 2023
hank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. As a guest you are truly valued. Your feedback about beds is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Rini KapasiGM

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & courtesy personel
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo-Lake City
The hotel room and all the amenities were sufficient. The outside was somewhat uncomfortable due to guests hanging outside their rooms and around their vehicles past midnight.
Stayed 1 night in Sep 2023

6/10 Okay

Monica

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Rini on Oct 20, 2023
hank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Rini KapasiGM

8/10 Good

Richard

Stayed 1 night in Aug 2023

10/10 Excellent

Lydia

Stayed 1 night in Jul 2023

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for price
Was advised pool was closed at check in and then told it was open the entire time at check out. The tissue in bathroom has mold on it
Stayed 3 nights in Jul 2023

2/10 Terrible

Trisha

Stayed 3 nights in Jul 2023

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Check in was fast and friendly. The pool was enjoyable. Room was clean.
Stayed 1 night in Jul 2023

6/10 Okay

Alexandria

Traveled with family and small children
Liked: Cleanliness
We were not informed that there was a cash only deposit. We were told we would be given a refund the next morning at check out. At 7:30am upon checkout I was told that they couldn’t “check the room” and there would be a bit of a wait. What? Seriously? I paid with a credit card that they said they do not keep on file and that was why they required cash. Never heard of anything like this! She expected us to wait until 9 when housekeeping could “count the pillows, sheets, towels” etc. This was completely unacceptable. It was not our problem that the place was understaffed. Ultimately, we were given our deposit back, but I had to be very firm with the front desk person that the hotels lack of capability to accommodate its guest was not my problem and that I would not be delaying my trip an hour and a half at minimum to check out. We wiill not be staying here again, nor would I recommend it to anyone.
Stayed 1 night in Jul 2023
Response from RINi k on Jul 9, 2023
Dear Alexandria,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lake City-North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with deposit return. Your satisfaction is important to us as a valued guestWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Rini KapasiGMEcono Lodge Lake City-North

10/10 Excellent

Sheri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk..friendly and efficient.
Stayed 1 night in Mar 2023

6/10 Okay

Dinesh

Traveled with group
Stayed 1 night in Mar 2023

4/10 Poor

Steven, LeClaire

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Camilla

Stayed 1 night in Feb 2023

6/10 Okay

David, Montrose

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was very old. Door was a bit rotted on bottom corner. There was a room which appeared occupied but the door remained open almost entire night. Another person was sleeping in their car just down from ours. The hotel seemed clean and safe, but not entirely sure.
Response from RINi k on Feb 2, 2023
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rini KapasiGeneral Manager

4/10 Poor

Kun

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So bad
Response from Toni k on Feb 2, 2023
Dear Traveler,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rini KapasiGeneral Manager

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Julio H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!

4/10 Poor

Tyler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and outdated.
Stayed 2 nights in Oct 2022

10/10 Excellent

Fátima

Stayed 1 night in Oct 2022

10/10 Excellent

Larry

Stayed 1 night in Oct 2022

2/10 Terrible

Bonnie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay there or get a refund.. the was disgusting and front desk clerk was over the top RUDE… we left and stayed somewhere else …
Stayed 1 night in Oct 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Very comfortable beds, but terrible lumpy pillows. My only real complaint was LOTS of noise from the freeway.
Stayed 1 night in Oct 2022
Response from RiniK on Oct 11, 2022
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Next time when you are in the area please call us in advance so we can save you a room on pool side which is away from Highway. We hope to see you again soon!Sincerely,Rini KapasiGeneral Manager

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff(Katey and Amber) were great, very professional and friendly. Room had everything I needed, with a comfortable bed and nice soft towels. The one area I would say that needs improvement is breakfast, extremely minimal grab and go.
Stayed 1 night in Sep 2022
Response from RINi k on Oct 11, 2022
Dear Traveler,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, especially with Katie and Amber., and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,Rini KapasiGeneral Manager

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t leave reviews ever, but had to on this one
It was gross. We got in at 12:30 am exhausted and as soon as wintered the room it smelled nasty. From the moment I shut the door which looked like it had never been cleaned before. The bathroom had two shower chairs in it and a leftover coffee table in it. I never am fond of a coffee maker in the bathroom and yet there it was. I was afraid to sleep under the covers but knew I couldn’t sleep on the comforter. So I did sleep on the sheets reluctantly. It’s a good thing we were out of there by 6 am the next morning. I would not ever return to this place, its a good thing I won’t be in that area again. Yuck!
Stayed 1 night in Sep 2022
Response from Rini on Sep 6, 2022
Dear Traveler,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rini KapasiGeneral Manager

8/10 Good

Latoria

Stayed 1 night in Aug 2022

2/10 Terrible

Catherine

Stayed 2 nights in May 2022

10/10 Excellent

Cassandra

Stayed 2 nights in Jun 2022