Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Orlando, Florida

Over rated and over priced

Posted May 3, 2015
I will look into other options next time. I found out there are a few much better hotels with more reasonable prices in the same area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
Pros: very pleasant staff
Cons: room price high, should include meal in the price
staff pleasant and accommodating. room large, beds confortable. bathroom was clean, room cleaniness average, cleaned visible surfaces only.
4 out of 5
Recommended
for Everyone
by A verified traveler

Noise!

Posted Apr 19, 2015
Pros: Location
Cons: Isolate the room from outside noises!
Location: Was centrally located to hiways and VAMC.
Rooms were great with exception of the ammount of noise that carried through the door..
2 out of 5
by A verified travelerfrom colorado

Hotel with few amenities included.

Posted Apr 12, 2015
not even coffee and water in the lobby. Loud air- conditioning. Surly staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NE Atlanta

Good property - staff lacks attention to details

Posted Apr 12, 2015
I made 3 separate reservations that were not as reserved. Front desk staff (particularly Michelle) was rude to an older guest that had requested Kleenix for 2 days then rude to me when there was a problem with the pillows shaking her head and saying she would look back on this when she's at the top and laugh. Seriously!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice & Clean Hotel.

Posted Apr 9, 2015
Had a good stay & we enjoyed pool! Clean rooms, near restaurants, & close to main roads. :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Nice hotel on I75 for travel either North or South

Posted Mar 30, 2015
Hotel looked very new. Was in excellent condition and the rooms, lobby area were clean. It did also have a small resturant and bar which was opened until 10pm. In perfect area in North Florida. The surrounding area has quite a few resturant options for either dinner or breakfast. Not sure what else there is to do in Lake City but the hotel was an excellent stopping point on our Spring Break trip north.m
3 out of 5
by A verified travelerfrom Panama City FL

Nice hotel , rude staff!

Posted Mar 30, 2015
Every single hotel staff we encountered was rude except the housekeeping . Clean , nice hotel. Nice indoor pool wich closed early as well as bar. Our room smelled like cigarettes once AC was turned on . Reserved a two queen bed room but was given a 1 king bed room , after we complained they brought a fold out bed that was a joke . Will not stay at this hotel again .
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Pros: inside lobby
Cons: attitude
Location: just passing through
The front desk girl was rude and very 'short' with me both times I spoke with her.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maggie Valley, NC

Hotel in the midst of migration into FL and out

Posted Mar 2, 2015
Pros: Clean and spacious room. Easy access to interstate.
Cons: Front desk staff need to make sure their frustrations aren't reflected in their interactions with patrons checking in.
Location: Restaurant adjacent was helpful as it was raining.
Booked online and able to use $50 Expedia credits. That was a nice surprise ad the room seemed expensive with no breakfast included. The Desk Clerk at check in was brusque and did not provide much information about elevator, parking etc. Checkout person much more friendly. Room was clean and spacious. Really didn't spend much time except to sleep there.