Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bedford

Location, location, location

Posted Oct 14, 2014
Pros: The view
Cons: Décor is very dated and could do with an overhaul to bring it into the 21st century. Should offer internet access in the room and be included in rate.
Location: Shopping, culture, sightseeing, bars, restaurants, boat tours.
This hotel is all about location and the views onto the lake. The hotel is tired and dated, but it is clean and has the amenities you need. Staff are friendly and helpful. It is minutes walk from bars, shopping and restaurants and a 5 minute walk from the train station. Ideal location for your Lake Como stay
4 out of 5
Recommended
for Couples
by A verified travelerfrom East Sussex

Very good hotel in excellent location by the lake.

Posted Oct 10, 2014
Pros: The location near the lake and ferries; the view from our room; the comfort and attractiveness of our room; excellent standards of housekeeping;
Cons: on some mornings there wasn't hot water in the bathroom, this could be improved. Vegetarian option on the restaurant menu main courses.
Location: well placed for the railway station, cathedral, old town and shops. The ferry terminal is a few minutes away, boats go all round the beautiful lake
This was our second stay at the hotel. The location is excellent - close to the ferry terminal, the cathedral, the railway station . . .Definitely worth paying extra for a lake view and balcony. Breakfast is good, with plenty of choice (fresh fruit excellent). We dined on 5 evenings in the "Bistro", the food is good, but the choice limited - e.g.no vegetarian option on main courses. Our room was very pleasant and the beds comfortable. Linen and towels changed every day, furnishings and décor good. No complaints or negative comments. Would definitely return again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Excellent location

Posted Oct 8, 2014
Pros: Very convenient location, handy to the pedestrianised old town and to the ferry terminal on the lake.
Cons: A customer should be able to specify a balcony room.
Location: The hotel is walking distance to the ferry terminal, the cathedral and the funicular
This is an excellent hotel but "lake view" does not necessarily mean the room has a balcony. There are rooms at the end of the building which have a window from which the lake can be seen. There is nothing wrong with these rooms but it is clear that if one was lucky enough to score a balcony room one would have a fabulous view. We were allocated a lake view room without a balcony and asked to change rooms and were disappointed that this request was refused. Otherwise the hotel is fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2014
Great Location, spacious room, close to Lake Como.
4 out of 5
Recommended
for Personal Event
by Richardfrom Melbourne, Australia.

Recent stay on Como

Posted Sep 27, 2014 on Hotels.com
Very good hotel in excellent location with fantastic lake views. Highly professional, friendly and helpful staff.
4 out of 5
Recommended
for Getaway With Friends
by Norafrom Canada

Good location

Posted Sep 16, 2014 on Hotels.com
This hotel is in an excellent location. Rooms are a good size and very clean but found the beds uncomfortable. The one downside is that wifi is extra and it is expensive.
2 out of 5
by A verified traveler

Great location but not much more

Posted Sep 16, 2014
Pros: The location was great.
Cons: Hotel is very tired and needs modernising.
Location: Very central, right in front of the main waterfront.
Disappointing stay, more 3 star than 4, needs a renovation.
1 out of 5
Recommended
for Couples
by tourist in comofrom Hong Kong

terrible experience

Posted Sep 15, 2014 on Hotels.com
huge disappointment. Very central but avoid this hotel if driving to como as new circulation rules make access very annoying. Poor service, borderline rude. AVOID THE HALFBOARD ++ as the restaurant is really less than average and they are obsessed by telling you what is not included. Very slow/spotty internet. Hotel needs to be refurbished. Poor value for money but surroundings are very nice.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 12, 2014 on Hotels.com
Excellent hotel in a great location
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com