Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
2.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler
Decent apartment but terrible service from staff.Posted Oct 2, 2014
Apartment was clean and tidy, but unfortunately our stay was marred by experience afterwards in trying to get our son's jacket returned. The apartment staff eventually confirmed they had the jacket, but no response to various e-mails, texts and calls when we have tried to arrange (and pay for) postage back to us. I appreciate this is a particular instance and not relevant to many, but it has coloured our view of the Residence's management.
for Everyoneby A verified travelerfrom Houston, TX
Comfortable appartment, Beware of check in timesPosted Sep 1, 2014
Pros: The appartment is conveniently located in Cernobbio, a beautiful town. Very close to the boardwalk. Convenient restaurants close by.
Cons: Check in info
Location: Take a boat and visit the other lake towns. Visit Como
We waited at a reastaurant to arrive within the short check in window. Nobody was there when we arrived. We had to call and wait 15 minutes. They said they send me an email asking for arrival time. I never received. Instructions indicate to call if you plan to arrive after 6 PM. The fact is, you need to call to schedule your check in because these are appartments and there is no desk. Other than that the appartment was good, it had a kitchinet and a washer machine (no dryer, shame we got wet under the rain and had no way to dry our clothes). The other issue was the swimming pool. They include a swimming pool picture and we thought it was part of the facility. The pool is by the beach, a few blocks away from the appartment. This is not a service included in the rental.
for Familiesby Anne-Mette
Posted Oct 21, 2012 on Hotels.com
Det er en dejlig lejlighed, der ligger meget centralt. Dog vil jeg sige, at da jeg lavede reservationen, var jeg ikke klar over, at det var lejlighed og ikke hotel. Der er ingen reception og ej heller en restaurant, hvor man kan spise morgenmad eller andet. Det gør nu ikke noget fordi der er masser af cafeer tæt på-
Very nice stayPosted Sep 24, 2012 on Hotels.com
I am really glad to have found this residence, which is just 5 minutes away from the cernobbio center. The rooms are big, clean and spacious enough for 2 or 3 people, the kitchen is well kept and has all the necessary amneties. The quality/price ratio is just unbeatable...recommend testing the restorant just next to it (within the residence gates..)