the hotel was sort of weird looking, very modern, ugly furniture, which detracted from the beautiful area around it. the staff were fairly helpful. the website had no information on how to actually get to the hotel, so we wandered around a bit and had to ask around to find it. hotel como might be easier than this one. the one thing we really loved was the free wifi and the restaurant underneath the hotel. it's about a 15-20 minute walk to the main shops/waterfront, which i highly recommend hanging out around. overall, i would not highly recommend the hotel, maybe try hotel como, but it was still a decent stay.