Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
by Linda from London, UK
Central but falls short of usual 3 star standardsPosted Jun 16, 2013
Pros: Balcony and view
Cons: Breakfast experience and lack of facilities in the room
Location: very good- central for town and lake
To be fair, I'll mention the positives first. The hotel is in a good fairly central location, only about 5-10 minute stroll to the town centre and lake. Our room had a large balcony with a lovely view over the lake and mountains and it got the sun all afternoon till about 8pm. The bar was quite good with friendly staff and reasonable prices. On the down-side, the room was small and very basic. The bathroom in particular was tiny with a walk-in shower squeezed in. The towels provided were of poor quality,more like tea-towels! They were changed daily though.. There are no facilities to hire a fridge which was disappointing. Also, the air-con is not turned on till July and our second week the temperatures were in the 30s so it was uncomfortable especially at night when you couldnt leave the windows open.. The worst experience was probably the dining room. We had booked breakfast only. Most of the clientele were on half-board basis. If you were on b&b you did not know where to sit and we were frequently told to move (none too politely by the waiting staff!) The tables were overcrowded and you had to weave in and out to get to the buffet tables. The food was adequate, but the juice was watered down and the yoghurt was thin and runny.. There was no organisation.Also, there was only one lift serving a quite large hotel so you frequently had to wait ages for it. One day it broke down altogether so we had to walk up 3 flights. In all, I wouldn't return to this hotel.
Recommendedby A verified traveler
Posted Jun 7, 2013 on Hotels.com
for Everyoneby A verified traveler
Big bustling hotel serving big breakfastsPosted Aug 16, 2012
This is a very large hotel next door to another associated hotel, so the car parks, the dining rooms and all the public areas are very busy and crowded. But it has two large swimming pools, which were sufficient even in mid August, and you can use the huge parking area of the adjacent hotel if the smaller one at Le Palme is full. The "eat as much as you like" buffet breakfasts were pretty good, going well beyond the scanty continental breakfast you fear, and we found all of the staff, from receptionists to waiters and cleaners, were friendly and helpful. The lake and mountain views are fantastic. This hotel was previously rated 2/5 which seems rather low based on our experience, but maybe our 4 has pushed it up a bit. It's not a luxury hotel, but you could do a lot worse.
by A verified traveler
Do NOT stay herePosted Aug 3, 2012
Absolutely terrible customer service,Absolutely terrible customer service
for Everyoneby Hannah from Cornwall, UK
Cheap and Extremely Cheerful - I Loved ItPosted Jun 29, 2012
Pros: The fab view from the balcony and chilling on the comfortable bed in the air-conditioned room after a hard day of being a tourist!
Cons: Only one electrical socket fitted my European adapter - the one in the bathroom! The entertainment they had some evenings was a bit cringeworthy!
Location: It's in the beautiful town of Garda, is on the town's main road, has fab views and is a five minute walk from just about everything in the town!
With Hotel Palme, you get what you pay for. At the cheaper end of the spectrum, it's an extremely clean hotel, the staff are pleasant and helpful, the rooms are basic and perhaps a little tired, but comfortable (there is air conditioning that turns on as long as the balcony doors are closed and an electronic safe you can use free of charge#. They are spotlessly clean, and all used towels are replaced daily. If you are lucky enough, there are some rooms with spectacular views of the surrounding hills/mountains, but if not, the gardens are still pretty nice. There are two pools, which are cleaned every morning and are really quite lovely, with plenty of sun loungers around the edge. There are two cafes, one which is attached to the lobby and bar area, and another by the second pool which has a small menu of snack-type food #paninis, pizzas etc). It is close to the bus station, and a five-minute walk from Garda town and the lake. I was impressed with the selection of breakfast foods, which although they are the same daily, include a wide variety of continental options, as well as more traditional cereals, breads, fruits, yoghurt, eggs and bacon etc. The breakfast juice they served was yummy. Overall, I'd say that I had a fantastic experience at Hotel Palme - while it is basic in terms of rooms, if you are the sort who just needs a comfortable, clean, safe place to put your head down at the end of a busy day's sightseeing, it is absolutely ideal and I would stay there again.
for Everyoneby A verified traveler from Faversham, kent, United Kingdom
excellent all round hotelPosted Jun 27, 2012
Pros: balcony and pool
excellent room space, the in room safe very handy. The pool is massive and has plenty of loungers. Balconies are spacious and the lake is only a couple of minutes walk downhill away
Recommendedby A verified traveler from Chorley, Lancashire
Posted May 30, 2011 on Hotels.com
Ideally situated short walk from centre. Rooms clean and comfortable. Pleasant balcony. Breakfast good. Staff extremely helpful.
Recommendedby A verified traveler from Swansea , Wales
Hotel La Palme, a very good no frills HotelPosted Aug 17, 2010 on Hotels.com
A really good location being just a short walk from the centre. Large size bedroom with adequate storage space.The room was kept spotlessly clean by the maid.Excellent choice for breakfast and good quality food. The hotel did offer evening meals but we we were on a B&B basis. The room had air conditioning but unfortunately it was on a central timer and therefore was not switched on in the mornings which was a little bit inconvenient as we had very hot weather when we stayed there. There were two swimming pools. one shallow for children and a deeper one for adults.I was a little surprsied that there were no depth markings on the adult pool ( did not look at childrens pool for markings). I am 5ft 6 in tall and could not touch the bottom of the pool at either end.Having said all that, I would definately stay there again.
by A verified traveler from Aberdeen UK
Unlikely to returnPosted Aug 24, 2009
Friendly and helpful staff. The hotel is in a good location,the restaurants and bars of Garda are within easy walking distance but it is in need of a revamp. Although clean, the rooms and pool area look very tired.