Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Not close to anywhere, and no restaurant!

Posted Oct 13, 2014 on Hotels.com
Lovely hotel and very friendly staff. Rooms were beautiful and the staff very kindly offered us a bigger room as we had children. Lovely swimming pool and cosy bar. It's quite far uphill from the main lakeside collection of restaurants and shops, and from the hillside village - only a ten minute walk, but not so great if you have pushchair and elderly grandmother with poor mobility - also, very limited pay-parking at the lakeside and up in village (plenty of free parking at hotel) so shuttling up and down hill not easy. It's not possible to get a good idea of this on google maps unless you look very closely! Also - no restaurant! Again, not very good if you've got children who go to bed early and need babysitting. As no supermarket/food shop in town, this means no dinner! Staff very kindly suggest restaurant at their "sister hotel" down hill at lakeside but doesn't open until 6.30-7pm. Overall though a very nice place to stay, but a bit more information about location and proximity to shops/services would have been helpful to our party.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Newcastle U.K

A stroll up the hill

Posted Oct 1, 2014
Pros: Perfectly situated 5 minutes from the lake, set in it's own beautiful gardens, halfway between Gardone Riviera and Gardone Sapro, the delightful villa
Cons: Only minor criticism would be the bar area which was rather small and often not manned.
Location: Plenty of places to visit, either by car or by the excellent ferry service. Good selection of cafes and bars to enjoy a sprtiz and people watch.
A delightful week at the end of the summer season. Weather was excellent and still plenty of things to do and see.
5 out of 5
Recommended
for Couples
by A verified travelerfrom CHESHIRE, UK

LOVELY HOTEL IN QUIET & SERENE SETTING

Posted Sep 23, 2014
Pros: THE HOTEL IS SMALL INTIMATE SET IN A BEAUTIFUL LOCATION. THE STAFF VERY HELPFUL, KNOWLEDGEABLE AND SPEAK GOOD ENGLISH. VERY RELAXING PLACE TO STAY
Location: PLENTY OF BOATS GO BACK AND FORTH AROUND THE LAKE. MALCESINE & LIMONE ARE VERY PRETTY, ALSO SALO FOR UP MARKET SHOPS. VERONA TOO WORTH A VISIT BY ROAD
A LOVELY SMALL HOTEL SITUATED A TEN MINUTE UPHILL WALK FROM THE LAKE. WE HAD A STANDARD ROOM WHICH WAS OF A REASONABLE SIZE WITH FRENCH WINDOWS BUT NO BALCONY. THE BATHROOM WAS VERY LARGE BUT THERE WAS NO BATH ONLY A SHOWER (SEEMS A SHAME GIVEN THE SPACE). THE STAFF WERE VERY FRIENDLY AND OBLIGING, NOTHING WAS TOO MUCH TROUBLE. THERE WAS A GOOD CHOICE OF FOOD AT THE BREAKFAST BUFFET AND THE QUALITY VERY GOOD. BREAKFAST WAS SERVED OUTSIDE. HOTEL ALSO HAD A LOVELY POOL AREA. THERE IS NO RESTAURANT ON SITE HOWEVER I WOULD RECOMMEND THE SISTER HOTEL (SAVOY PALACE'S) WHICH IS BY THE LAKE. ON A NICE EVENING THE DINING TABLES ARE SET BY THE ILLUMINATED POOL AREA. THE ARE A FEW RESTAURANTS UPHILL IN THE HIGHER PART OF THE TOWN WHERE THERE ARE WONDERFUL VIEWS. WE ATE A COUPLE OF EVENINGS AT THE TAVERNA IN GARDONE, VERY GOOD HOME-COOKED FOOD AND REASONABLY PRICED.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salisbury

A Good Holiday

Posted Sep 20, 2014
We had a deluxe room (302). It had a large comfortable bed, a good balcony with an excellent view over the lake, and a large bathroom. The breakfast was good and there was easy parking. The staff were consistently friendly and helpful.
5 out of 5
Recommended
for Couples
by A verified travelerfrom london

Lovely hotel, well situated above the lake.

Posted Sep 15, 2014
Friendly and helpful staff. Quiet location. Lovely room, with pool and lake view. Only downside for us was no restaurant as we had storms for three nights in a row and it would have been nice not to have to go out in the rain but with a bit of good timing we managed to stay fairly dry. Good choice at breakfast, nice coffee.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Nürnberg

Hotel in guter Lage Nähe des Bot. Gartens

Posted Sep 13, 2014
Pros: Sehr schöner Garten. Entspannung am Pool. Kühlschrank im Zimmer, Klimaanlage
Cons: kein Restaurant und Halb Pension im Hotel möglich
Location: zu Fuß erreicht man botanischen Garten und Vittoriale viele kleine Restaurants in der Nähe
Personal sehr hilfsbereit.Sehr gutes und reichliches Frühstück. 10 Min. zum See und Promenade
4 out of 5
Recommended
by Dr. Stephan Vollathfrom Zenting

Ruhiges, gepflegtes Ambiente

Posted Sep 9, 2014 on Hotels.com
sehr schön und unproblematisch, guter Service, sehr freundliches Personal, v,a, auch an Rezeption! Pool sehr gepflegt, Wasser schön kühl, erfrischend! Badewanne bräuchte mal neue Silikonabdichtung, sieht schimmelig, schwarz verfärbt aus!
4 out of 5
Recommended
by Casfrom Hants

Lovely Hotel

Posted Sep 8, 2014 on Hotels.com
lovevly hotel with very helpful reception staff who helped us with our trips and car hire. The breakfast was also excellent with a great selection with the exception of the hot food which wasn't great and they should probably not bother with. We thought the hotel was very pretty and our room was large, however the balcony was really small and although it had 2 chairs we didn't sit on it as no table etc. The hotel is a short walk to the waterfront and a short walk up to upper gardonne, 5 minutes if you go up the back steps. The only point I wasn't happy with was the dreadful shower over the bath. This was a handheld shower and you had to hook it onto the wall and it wouldn't stay on with the pressure of the water which meant trying to hold it over your head whilst washing your hair! They do now have kettles and tea/coffee in the rooms.
4 out of 5
Recommended
by A verified traveler

would definitely stay again!

Posted Sep 5, 2014 on Hotels.com
Enjoyed my stay at Sofia, the one thing I would change the next time is ask for a room facing the front, the lake direction, as the back can be a little noisy. Evn though it has beautiful views of the hills, it is situated on a local street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Deutschland

Gutes Hotel in schönem Garten

Posted Sep 2, 2014
Das Hotel und die Gartenanlage machen einen sehr gepflegten Eindruck, die Zimmereinrichtung ist für ein 4-Sterne Haus akzeptabel, aber nicht überragend (kleiner Röhrenfernseher ohne 16:9 Format). Die Zimmer wie die gesamt Anlage sind sehr sauber. Das Personal ist durchgängig sehr freundlich und aufmerksam. Das Frückstück ist ordentlich, könnte aber etwas abwechslungsreicher sein. Parkplätze auf dem Grundstück sind ausreichend vorhanden (keine Zusatzkosten). WLAN ist ebenfalls kostenfrei. Als wesentlicher nachteiliger und für das Hotel wohl nicht zu ändernder Punkt empfanden wir die Hellhörigkeit der Hotelzimmer. Jeder Toilettenspülvorgang in einem der Nachbarzimmer ist laut vernehmbar, was insbesondere nachts sehr störend ist.