Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from London

well laid out hotel complex in beautiful setting

Posted Aug 20, 2014
Pros: The views from the resort and the pool.
Cons: Include linen costs in original booking fee or at least make it clear they were additional. Offer room cleaning once or twice in a weeks stay.
Location: Garda is good for visiting Verona and the other towns along the lake by bus and/boat
we had booked a one-bed self-catering apartment and were upgraded to a 2-bed bungalow in its own gardens. The accommodation was well equipped but we were unaware that bedding and towels were not included and there would be no cleaning service. We had to pay 16 euros each for linen which had to last all week as a fresh set would require paying again. We also had to provide our own toilet rolls. However the resort and the pool were lovely and there were plenty of sunbeds whatever time you went to the pool. The resort was located a good 40 min walk from Garda but there were free minibuses into the town at certain times. Sometimes there were too many guests so we had to wait for it to return. A car would be useful but was not essential and we were able to travel the area on buses and boats. The hotel shop had very little in it but there were several wellstocked supermarkets in Garda and plenty of restaurants. The resort was a good base for exploring Lake Garda, particularly for families with children or those with a car.
5 out of 5
for Everyone
by Christine from Liverpool, UK

Picturesque place

Posted May 22, 2014
Pros: Helpful staff. Clean resort and very well kept grounds.
Cons: The Mini Bus could start earlier (due to the times of the boat trips from Garda) and maybe a larger bus.
Location: Garda is 2.5 k from the resort and an easy down hill walk in May. Pizza bar just outside main gate lovely food, good prices.
Staff very welcoming and friendly. Web site pictures are true. Resort has breath taking views but they must watch out for tree's that are growing fast and may take out some views in the future from peoples apartments. Apartment was clean and a good size. Patio could do with a little attention but chairs and table were fine. You need to be good on your legs are there are lots of steps but there is a golf cart and staff member who will move you and your luggage around. Mini Bus is good. Wonderful pool and very good pool bar not expensive.
5 out of 5
for Everyone
by Eaton from England

Beautiful Location, great service

Posted May 15, 2014
Pros: Friendly Staff, shuttle service to town, nice relaxing location and stunning views and spacious apartments.
Cons: TV's and allowing extra channels. Spa service to have special compact deals for guests - I found that it was too expensive to have a treatment.
Location: lake garda and bardolina markets are great to browse for good shopping bargains. I would suggest getting a car as it is easy to see neighboring towns.
Myself and mum enjoyed a very pleasant stay, staff were friendly, we arrived earlier than the checkin time of being 3pm and they allowed us to get into our room, being 7 months pregnant we had a buggy ride to the front door of our apartment and Fabio assisted in getting our bags to the self catering apartment. The apartment was spacioud enough for two people, I would suggest them upgrading TV's and allowing access to other channels including english, however who needs a TV when you have a nice spacious private balcony to enjoy the views of the lake and a nicely prepared salad made from your very own kitchen.
4 out of 5
for Families
by michael from n ireland

not for english speakers

Posted Apr 26, 2014 on Hotels.com
this resort is aimed at and totally geared for the german market.No english channels on tv except bbc world news.on plus side spotless room and comfortable and helpful staff who did their best with any request.
4 out of 5
by Hnut from Bath, UK

Nice place to stay for a week...

Posted Oct 29, 2013 on Hotels.com
We had a good week at Poiano Resort. Our apartment was self-catering and contained a small kitchenette - it was absolutely fine for what we needed and had asked for. The resort is well kept and although we didn't have too much interaction with the staff (due to being self-catering), they were very friendly and helpful. The only downside was the onsite restaurant which was not good value for money. I'm not sure if they were just having a bad day but the food was not to standard and we were not made to feel at all welcome, despite having booked ahead. Overall, a nice place to stay.
1 out of 5
by Dave from UK

What a Dump !!!

Posted Aug 19, 2013
Pros: The pool was large with plenty of sunbeds.
Cons: Everything except the pool.
Location: Long way from town, but there is a free shuttle bus that runs mornings and evenings, but not in the afternoon.
Stayed in the apartments: what a dump. First apartment looked like it had been furnished by the Romans, with old and tatty furniture, beds and curtains. After complaining, we were moved to a newer block, which was slightly better, but nowhere near good enough for the price charged. Basic kitchen with no oven or microwave, and small fridge. Hotel provide bedding, but don't make up the beds for arrival. Spa facilities included steam room which I wanted to use, but were €12 per person per day. Complete rip off. DO NOT STAY HERE.