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Reviews of Relais Du Lac

4 out of 5
Relais Du Lac
Via Francesco Agello, 130, Desenzano del Garda, BS

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 213 reviews" "
Rating 8 - Good. 88 out of 213 reviews" "
Rating 6 - Okay. 41 out of 213 reviews" "
Rating 4 - Poor. 13 out of 213 reviews" "
Rating 2 - Terrible. 10 out of 213 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walid

Stayed 1 night in Oct 2019

8/10 Good

MarkP, Perth, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was first visit, driving between Munich and St Tropez. Hotel has everything you would need for a nice stay, staff friendly, hotel clean, on the old style but typical of most in Italy. Parking easy, well located, and I wouldn't hesitate to recommend.
Stayed 1 night in Oct 2019

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Garda gem
Wonderful hotel and very friendly staff great pool and walking distance to a lot of good restaurants
Stayed 2 nights in Sep 2018

10/10 Excellent

Frank

Great in every way
Wonderful spacious room with a view of the pool. Excellent bathroom / shower. Really nice clean pool with beach entries all around.Great breakfast. Safe underground parking. VERY nice and accommodating staff. Close to Restaurants of all kinds. Will stay there again next year. Garda is a MUST see
Stayed 1 night in Sep 2018

8/10 Good

Dino

Liked: Cleanliness, staff & service

6/10 Okay

BPJ, LONDON

Liked: Staff & service, property conditions & facilities, room comfort
3 DAY STAY IN LAKE GARDA
THE HOTEL WAS OLD FASHIONED BUT VERY ROOMY, ONLY B'FAST AVAILABLE, NO ROOM SERVICE. THE STAFF AT THE HOTEL WERE ALL VERY FRIENDLY AND HELPFUL WE WERE IN DESENZANO AND STAFF AT A NEARBY BAR AND 2 RESTAURANS WERE NOT FRIENDLY OR WELCOMING. WE DID GO TO 1 RESTAURANT AND BY THE END OF THE EVENING THE STAFF WERE FINE BUT WE AVOIDED GOING TO THE OTHER PLACES NEARBY SIRMIONE WAS MUCH MORE COSMOPOLITAN AND EVERYONE HERE SEEMED MORE FRIENDLY

4/10 Poor

dissapointed

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
not so good
the service changed over the time..sometime bad and other time aweful. they take ten euro per night for parking and the other possibility doesnt seem safe. its far from sirmione..u have to be with car and its still far.. we had spiders and spiders strings in the room. thhey r not cleaning the room without additional payment.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
4 star hotel ?!?!
Certainly not a 4 star hotel. Old, outdated, limited hot watter and broken balcony door. Overall OK for 2-3 days but would not even qualify as a 3 star hotel.

8/10 Good

Verified traveler

Liked: Staff & service
Spacious and convenient stay
Nice hotel in a good area. Room was very spacious comfortable enough. Overall a very nice stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend
It was just one night, but the hotel staff was nice, telling us where to go eat and making reservations for us. Room was ok, love the bathroom.

8/10 Good

Lory, Verbania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake, great value for money
We spent only one night in this hotel, the room was clean and spacious with two bedroom for 4 person. Good breakfast. Free internet and parking. The staff was very helpful and friendly.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disproportion
Disproportion between the cost to the hotel quality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.......spacious accommodations.....

2/10 Terrible

Cecelia Hinz, San Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
doesn't deserve 4-stars
The room is old, unpractical and the night stands were dusty. The location is not convenient to any town. The lobby smelled of cigar smoke. The decor was old and unclassy.

10/10 Excellent

BTT, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Unless you have some very specific needs or preferences this hotel does not meet, this hotel should not disappoint. It is clean and service is good. It was a problem-free stay for a family of two adults and two kids. The only thing that threw us off was figuring out where to park the car when we first arrived -- parking is in a private, secured area and there were no signs about what to do. We had to leave the car on the street with flashers and go in to register first. So, if you are going to the hotel by car, probably best to call in advance and ask them for instructions about parking first just so you are not confused during the first 10 minutes of your stay!...

6/10 Okay

Greg, Dublin

Liked: Cleanliness, room comfort
An OK Hotel. Not a 4 Star!
The Hotel had large rooms, more akin to appartments with two seperate bedrooms and a living room. The room we got was facing towards the rear of the hotel and the view was horrendous. The hotel is quite old and in need of refurbishment. The service and breakfast was good. The pool was average and the location was a little away from anything.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lago di Garda, Italy
Spacious apartment style with kitchenette dining area, living room, bedroom with balcony -- marble bathrooms,efficient AC. Good breakfast. Covered parking. Great price off-season.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apt for 5 people
we stayed in a family room for 5 which comprised of 2 rooms and a sofa bed, it was like staying in an apt. I really enjoyed it but you need transportation to get to the town which is also really nice to hang out in. the hotel has a nice pool and a restaurant in walking distance.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and stylish hotel.
Spacious rooms, elegant reception. Very good breakfast. Beautiful pool but be careful of the sudden changes of level and the rough surface underfoot. A shuttle into Desenzano and Sirmione would make this a perfect place to stay without a car. Not a problem if you have one though.

4/10 Poor

Chuck, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel still under construction, many amenities not available.
Hotel was still under construction. It looked closed when we arrived. The pool and spa were not completed. Many areas unfinished. We had no keys to our room. We had to get the desk to let us into the room. We had almost no hot water. The price quoted for a certain number of people at the outset was not the same when it came time to pay. Later they added an extra person fee even though they knew the number of people up front.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele goede service, ontbijt is prima. Geweldige ervaring!! Echt een aanrader, volgende keer weer.
Stayed 5 nights in Sep 2020

8/10 Good

laura, Bergamo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel molto buono camere belle e confortevoli ,personale cordiale
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, abwechslungsreiches Frühstück, grosse Zimmer. Leider für Leute über 1,75 m zu kleine Betten. Der Zugang zum Gardasee ist etwas weit weg.
Stayed 2 nights in Oct 2019

10/10 Excellent

John Ullerup-Hansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Hotel ist ok. Zimmer sind sauber. Sehr gross. Also wir werden bestimmt wieder da hin gehen
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es 4 estrellas. La infraestructura y servicio no corresponde es un engaño.
Stayed 1 night in Sep 2019

10/10 Excellent

Andrè, Torino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale incredibilmente gentile e cortese, sempre molto sorridenti e disponibili. Colazione improntata principalmente sul salato ma comunque ottima. Pulizia top e molta tranquillità, anche la posizione molto comoda! Grazie !
Stayed 2 nights in Sep 2019

10/10 Excellent

Urlauber, Dresden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovierungsbedarf hier und dort ja....aber sonst super.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Alles in allem gut, wenn man sich bewusst ist, dass die 4* landestypisch sind. Das Hotel ist allerdings deutlich in die Jahre gekommen und bedarf einer Renovierung.
Stayed 8 nights in Sep 2019

8/10 Good

Peter

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Peter

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gut aber nicht 4* Wert
Service sehr freundlich und hilfsbereit. Kostenloses Parking. Die Wohnungen sind gross uns sauber aber nicht 4* Wert.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione OK- Colazione OK- Jacuzzi non utilizzabile
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gefallen hat mir nichts. Nicht gefallen die lage, das hotel und die zimmer
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Marko

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

luciano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Paolo

Liked: Cleanliness, staff & service, room comfort
Rapporto qualità prezzo un po’ alto.
Buona accoglienza Struttura che andrebbe comunque manutentata Qualità letti , doccia, pulizia, buoni Colazioni scadenti - brioche vecchie .
Stayed 2 nights in Aug 2019

6/10 Okay

N

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Holiday hotel with a high service level.
We stayed for one night during the summer holiday. The hotel looks old and needs to be refurbished in the near future. The interior is old but very clean and the service is fantastic. We enjoyed the morning breakfast with a high level of service. The staff was well numbered, and the buffet was welcoming. Furthermore, the parking garage included charging bays for electrical vehicles. There is a small pizza place a few hundred meters away - fantastic pizzas!
Stayed 1 night in Jul 2019

8/10 Good

Hafrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay
We stayed there for 4 nights with 3 children (ages 1-9) we enjoyed the stay, nice staff, great swimming pool, really nice staff, nice brekfast and free parking space! The rooms were big and nice. Thanx for everything
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Lidt slidt hotel og der manglede hygge på værelset. Boede på stort familierum med to værelser, opholdsrum med bord og stort badeværelse. Stor altan.
Stayed 2 nights in Jul 2019

8/10 Good

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut. Bhghjxjjjh jjjhggjk jjhggjkkl jjhghjkk hhhhjjkjj
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oli juuri neljän tähden tasoinen hotelli. Kaikki pelasi ja myös sijainti oli hyvä.
Stayed 4 nights in Jul 2019