Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom Milwaukee

Large areas of space, great for families

Posted Apr 9, 2015
Pros: The space, the cleanliness, the open vibe
Cons: The staff
Location: Lake Geneva lanes, Lake Geneva, Dancing horses, Old photography, Elkhorn, rent a bike, canopy tours
Overall a great experience, with much space and clean, friendly rooms, wonderful for a family trip with Lake Geneva a few miles down the road.
Comment from Hotel Management
Apr 12, 2015 by Comfort Suites Staff, Hotel Management
We are so very pleased that you enjoyed your room and location during your last stay. We do hope that you will consider staying with us again when travel this direction.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia Tennessee

Nice Hotel

Posted Feb 28, 2015
Pros: The staff was kind and the room was excellent
Cons: Nothing that I can think of
Location: it was very convenient to the stores and there were many choices of places to eat
The staff were very nice they were in the middle of renovation but the room was clean. I even had my Grand Daughters over for a swim they enjoyed themselves so much thank Comfort Inn for such a wonderful place to stay I would recommend your hotel to anyone .
Comment from Hotel Management
Mar 12, 2015 by Comfort Suties Hotel Team, Hotel Management
On behalf of the entire staff here at the Delavan Comfort Suites we are so happy to hear that your experience with us was exceptional and that our amenities met your families needs. We do hope that when in our area you will stay with us again.
5 out of 5
Recommended
for Couples
by Josephfrom Chicago

Would like to keep it secret but can't.

Posted Dec 30, 2014 on Hotels.com
Great place. Great price. Lots of space. All was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
The room was clean and the bed comfortable. The breakfast was hot and delicious. We would stay there again.
Comment from Hotel Management
Dec 29, 2014 by The Comfort Suites Staff, Hotel Management
We are so very pleased that your stay was enjoyable and you would return if in the area.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 22, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by The Comfort Suites Staff, Hotel Management
Thank you for leaving response of 5 stars we are so happy that we were able to meet your needs during your travels and hope to see you again soon.
3 out of 5
by A verified traveler

Average

Posted Dec 1, 2014
Pros: Our room was clean.
Cons: We had no fan or ventilation in our bathroom.
Location: It is a small town and we went there just to visit family. There are not a lot of attractions there.
Our stay was okay, but not exceptional. The hotel staff was not friendly at all. Every time we walked past the desk, the person there would not even greet us. At one point, we were out of toilet paper and my husband went down to the front desk and asked for some. Instead of giving him a roll of toilet paper right away, she said we had to wait until the cleaning person came in (which happened to be 3 hours later)! We ended up leaving the hotel, to go somewhere to use the bathroom! Our room was so hot, we had to turn off the heater altogether. Our bathroom had no fan or ventilation. It was not a terrible experience, but not great either.
Comment from Hotel Management
Dec 24, 2014 by The Comfort Suites Staff, Hotel Management
On behalf of the entire staff we want to apologize that your stay did not meet your expectations. We strive hard to make a pleasurable stay for everyone and again want to apologize for not making that happen upon your recent stay. We do hope in the furture you will consider staying with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom st charles

Posted Oct 15, 2014
OK hotel for the price 99.00 typical breakfast good large pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Lake Geneva

Posted Oct 13, 2014
Pros: Location of hotel, close to Lake Geneva , a lot less expensive
Location: We enjoyed the Oktoberfest in Lake Geneva
We have stayed here before and will go back again. The staff is very friendly and willing to help with your every need.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom delavan, wi

Posted Oct 6, 2014
Could have been cleaner, chew spit on wall, carpet was not good, but staff was great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Room was huge very clean & comfortable.

Posted Aug 25, 2014
We arrived very late & there was someone there to greet & help us. A very good experience.