Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
1.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler from Essex, England
Disappointing and photos misleading of roomsPosted Jul 14, 2014
Pros: Near the lake and walks.
Cons: Modernisation throughout.
Location: Near the centre of Lausanne ie a short walk to the metro which is free and only 15 mins from the centre of Lausanne with cheaper restaurants.
When we arrived we was greeted by a very rude receptionist who didn't acknowledge our request of a quiet room on a higher level which had been verified before our stay. She gave us the worst room on ground level which was very sub standard. No wardrobe in the room, only in the bathroom. The room was next to the entry and exit round to the motel and the noise was horrendous. After complaining to Expedia call centre she phoned us from reception and offered us a better room on first floor level which was much better and only £10 extra per night. So be careful when using this motel. It is only 2 star if that and not cheap at £100 per night without breakfast.