Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort

Posted Jul 5, 2015
Location: Although along the highway, there are a number of things to do nearby (15 minutes or less) such as bike rentals, restaurants and cafes.
Wonderful staff, very friendly, clean environment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Batavia, IL

Nice Lake Geneva Getaway

Posted Jul 1, 2015
Pros: Everything was fresh and clean (almost.) The Friday fish fry was outstanding. The grounds are attractive and well-manicured.
Cons: Three things: bedroom needs a mirror, not just bathroom; mattresses were soft and due for replacement; and pool itself could have been cleaner.
Location: Close to all Lake Geneva area restaurants and attractions.
Very pleasant experience. Although the property was built in the seventies, it's been nicely refurbished. Staff was consistently friendly and helpful. Although the hotel was completely full for two nights of our stay, we had no problems with noise or other problems from guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was restful and relaxing - just want we needed.

Posted Jun 19, 2015
It was wonderful. It was wonderful.it was wonderful
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford IL

Nice hotel with golf course.

Posted Jun 13, 2015
Clean, comfortable, quiet with beautiful view. Restaurant had excellent food with nightly specials. Hotel services are abundant. Staff was friendly and helpful. 3 golf courses to choose from. Close to shopping and lake.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Nice hotel in Lake Geneva

Posted Jun 1, 2015
I stayed at this hotel for one night as I was in town for a wedding. The wedding took place at the Geneva Clubhouse just down the road. Parking at the hotel was plentiful. The check in process went smoothly. However, I reserved a two-queen bed through Expedia. The room I received was one king bed with a pull out sofa sleeper. I do not consider this to be the same thing as two queen beds. I was told by the desk that my request couldn't be accommodated due to the hotel being sold out and that the sofa bed was technically a second bed. Also, I was on the lower level of the hotel. The halls were dark and almost dungeon feeling. The room itself was nice though. We had lunch at the hotel grill and the food was good and moderately priced. Overall, I would recommend this hotel but would have been happier to have a room as described on one of the upper floors.
1 out of 5
by A verified traveler from chicago, il

Horrible.

Posted May 29, 2015
There were ants on our bed. Also i rdered food from the restaurant and they messed up the order.
1 out of 5
Recommended
for Families
by Juan P from ohio

I will never go back or recommend this to anybody

Posted Apr 21, 2015 on Hotels
I hate it . They charged for the service of the pool and the spa and sometimes u can even use it and plus the ice machine didn't even work I had look for so.excited ice all over the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Apr 21, 2015
Pros: Really clean
Cons: House keeping took 2hrs to deliver toothpaste
Location: The Hunt steakhouse was amazing. Amazing view and outstanding wine liost
Staff was helpful and knowledgeable about the area and attractions. Check in was super easy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and nice

Posted Apr 17, 2015
Almost everything is perfect just we don't like ear the people of next room and two time we was in the bar and never have a drink because no service like we are invisibles so seat for a little bit and go with out drinks
5 out of 5
Recommended
for Couples
by pete from Oak Forest IL

WOW

Posted Mar 17, 2015 on Hotels
From first arriving until the moment I left. The employees there were very very friendly. An employee name Colin was very considerate as they all were. But he also had some tips on the location any upcoming events that made be considered Another visit relatively soon. It was more than I expected. The scenery was beautiful plenty to do even if you are taking a walk you will be very happy.