Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect bliss

Posted Nov 5, 2014
Wonderful oysters and superb view across the lake.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Beautiful, classic hotel overlooking lac leman

Posted Oct 2, 2014
The hotel is classic and beautifully appointed. the staff were friendly and went overboard to be helpful all the time. Location by the lake is magical.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2014
The hotel is in a lovely setting and is beautifully maintained, but, most importantly, every single member of the staff could not have been more kind and helpful.
2 out of 5
Recommended
for Business Travelers
by Michaelfrom Switzerland

Bad Service and attitude

Posted Aug 12, 2014 on Hotels.com
We had requested in advance by email that our room be ready by 12, for which they charge 15% of rack rate, but still had to wait almost one hour for the room. We were overcharged for lunch. Room service is 10 CHF extra. The service attitude and lack of flexibility are horrible. The room was smelling like cigarettes and was musty. I found it quite small, perhaps they should have considered giving a larger room to a family with two children. The restaurant was dangerously overwhelmed with the dietary requirements, serving the wrong plates. The veal filet was overcooked and disappointing. Reception and the host told us breakfast was until 12. We wanted to take breakfast at 11.30 and were sent away. Your terrace restaurant was extremely inflexible for our lunch. It was impossible to get gluten-free french fries, and it seemed impossible even to substitute fried potatoes for fries. Most dishes are not suitable with gluten (Sandwiches, burgers), and the staff was not able to suggest any alternative. Unfortunately we were not the only disappointed guests. I heard the hotel has new management, it seems the attitude has worsened since.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Nice hotel by the lake

Posted Jul 28, 2014
Beautiful, old school hotel. The staff is great, beds are big and very comfortable. Very beautiful hotel. The negative is the parking of the hotel is expensive (40$ Swiss Frank/day - but you can use public parking next to hotel). It would of been nice to have a coffee machine in the room but it is not common in Europe. I highly recommend
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Luxury stay in an outstanding hotel.

Posted Jul 13, 2014
Pros: Relaxed and refined and peaceful.
Cons: Nothing
Location: Perfectly located on edge of town. Bus stops outside for travel to Montreux or Villeneuve or into town centre for the station. Lovely lakeside walks.
From check in to check out nothing was too much trouble. We opted for the Superior room with a courtyard view and was not disappointed. Although no lake view we had a view of the town. Lovely room beautifully decorated and church bells as a backdrop. Room not huge but very elegant. Do not miss Sunday bbq buffet in the garden. Superb. We will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect accommodation near Montreux

Posted Jul 8, 2014
Pros: Hotel; lake view; comfortable room; breakfast
Location: Montreux Jazz festival; Geneva lake;
At the time of the busy Montreux jazz festival, Vevey and this hotel is an excellent option for enjoying Montreux festivities without the noise and buzz of the surrounding crowd. The charm of Hotel du Lac makes it perfect for a very stay and rest between concerts and musical events.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Absolutely delightful

Posted Jul 2, 2014
Pros: Rooms, service, pool, cleanliness, food
Cons: More English newspapers in the lounge
Location: Vevey quiet, nice museums, a few shops, lovely places to sit and have coffee. Montreux 15 minutes on a free bus, Lausanne 20 minutes on train
From a wonderful welcome on arrival, through to great food and service in the restaurant, clean spacious rooms and a lovely pool, staying at the Hotel du Lac was wonderful. The staff are friendly, the bar drinks great, and the location fantastic. I don't think I can find fault with anything. I was looking for a relaxing 5 day break and this hotel delivered. In particular, the quality of the staff shone through consistently, from a great welcome, the restaurant and bar staff and front desk always ready to help. Its a fifteen minute gentle walk into Vevey or a free bus outside the hotel which is along every ten minutes. Perfect for a relaxing break from real life.
5 out of 5
Recommended
for Everyone
by Hugofrom Canada

Beautiful location

Posted Jun 5, 2014
Pros: Food was exceptional
Location: We enjoyed the walk through the vineyards in the Lavaux wine region near St. Saphorin.
We really enjoyed the lake front location and the ability to have great walks with fantastic views of the mountains.
3 out of 5
Recommended
for Everyone
by well traveledfrom london

Well traveled

Posted Apr 23, 2014
Rooms very hot. When asked to help cool room ,found out air condition is set on 21 degrees the lowest it will go . They sent someone to room who turned it off and told us to open all windows and leave them open. Not what you expect form a 5 star hotel . Also beds so hard they were very uncomfortable