Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

The best hotel in Lausanne

Posted Sep 5, 2014
My husband and I love this hotel. Everything is perfect!
4 out of 5
by A verified traveler

Mixed impressions = great staff but cold shower

Posted Aug 25, 2014
Pros: excellent staff
Cons: cold shower and dated decor in guest roo,
Location: Easy walk up to the cathedral and many sidewalk restaurants and coffee shops
The hotel staff was very helpful. The concierge helped me plan a walking tour of old town and explained how to take the metro down to the beach. The metro stop is across the street from the hotel and the system works beautifully.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay

Posted Aug 24, 2014
Staff went out of their way to welcome us and celebrate our anniversary.
5 out of 5
Recommended
for Couples
by A verified traveler

Fulfilled all our expectations

Posted Aug 5, 2014
Pros: Our room, the staff, restaurants, bars, health club and cigars.
Cons: Decor in lifts could be updated.
Location: Lake Geneva, olympic museum, Montreaux and Vevey are nearby by public transport.
A grand hotel in every sense of the word. We expected the Lausanne Palace to offer all that an expensive five star swiss grand hotel should offer, and it didn't disappoint. Excellent facilities; the best health spa I have experienced thus far in a hotel, a buzzing bar in the evening and a number of restaurants -we ate at the brasserie twice and the cote du jardin once. Only disappointed that the cigar bar was closed over the summer months, so could not use it, but an adjoining smoking lounge was available, as were a good selection of cuban cigars to purchase. Staff were superb, and concierge were invaluable in recommending good restaurants to us. Will certainly be returning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Great Hotel to stay, just the beds are extremely hard and pillows are extremely thin (uncomfortable). The rest was outstanding.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Collegeville, PA

Worth the cost

Posted Jul 20, 2014
Great Hotel with outstanding service. Location is perfect. Lausanne is a gem in Switzerland.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Luxury hotel in Lausanne

Posted Jun 7, 2014
This is a luxury hotel located in the historic center. Really enjoyed our stay here. The staff was very nice, location is convenient to the metro and railroad. They have an excellent pool, spa and gym facilities. Definitely recommend!
5 out of 5
Recommended
for Couples
by STurneyfrom Danville, CA

My all-time favorite hotel

Posted May 28, 2014 on Hotels.com
This just may be the nicest hotel I have ever visited! It is beautiful, with elegant decor and breathtaking views out french doors, full service restaurants, bars, spa--everything you could ask for. From the welcoming bellman to the front desk person's escort to our room, they bend over backwards to fill every request and meet all your needs. The service level was excellent. I had computer problems and the young lady at the front desk was very helpful, ultimately loaning me a computer. They also gave us restaurant suggestions and directions several times. The location is great for walking to train station, restaurants and shopping. My only regret is that I couldn't stay longer! I might add restaurant prices are quite high but that's the norm for all of Switzerland, but at least you're in a beautiful setting while spending all that money!
5 out of 5
Recommended
for Families
by Andrew Wfrom Edinburgh

Excellent in every way

Posted Apr 29, 2014 on Hotels.com
Great location. Great service. Huge rooms huge bathrooms. Great lake view. Requests dealt with immediately. Costly but well worth it. We enjoyed our stay and wish we stayed longer instead of splitting out trip 4 nights in Lausanne and 2 nights in Geneva. Tip. Stay in Lausanne Palace
5 out of 5
Recommended
for Business Travelers
by Willfrom USA

Outstanding hotel

Posted Mar 11, 2014 on Hotels.com
Great location close to train station, beautiful old hotel with historic feel, would absolutely go back. Best in Lausanne.