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Reviews of Le Mirador Resort & Spa

5 out of 5
Le Mirador Resort & Spa
Chemin de l'Hôtel du Mirador 5, Mont Pelerin, Chardonne, VD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 310 out of 414 reviews" "
Rating 8 - Good. 75 out of 414 reviews" "
Rating 6 - Okay. 19 out of 414 reviews" "
Rating 4 - Poor. 7 out of 414 reviews" "
Rating 2 - Terrible. 3 out of 414 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kateryna, Staten island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in Mar 2024
Response from Le Mirador Resort & Spa team on Apr 15, 2024
Dear Madam,Thank you so much for your review.We look forward to to hosting you again soon!

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little find, lovely property with great views. The staff couldn’t do enough for you, would definitely stay again and recommend to any one.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and great service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeff

Stayed 3 nights in Oct 2023

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great views of the lake. Easy to get to without having to get a cab. Friendly staff. Couldn't want for anything during my stay
Stayed 3 nights in Aug 2023

10/10 Excellent

David, Bowdon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel . A little out of town but transport options were fine and even quite fun. Really enjoyed my stay
Stayed 3 nights in Jul 2023

10/10 Excellent

Minhwa

Stayed 1 night in Jun 2023

10/10 Excellent

jeffrey, tampa

Traveled with partner
Fantastic view and great service!
Stayed 2 nights in Jun 2023

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is this heaven?
We stopped here on our way to Italy from Paris. Of the 6 different cities we visited, this was my husband and son's favorite. The view is just breathtaking from all areas of the hotel. The staff was very polite and professional. Breakfast and dinner were amazing. The room was very nice and roomy and had a large balcony. We went into town (very easy to get around) and we literally were asking ourselves if we were in heaven. It's hard to describe; it was the epitome of relaxation. There were people all along the shore visiting, swimming, walking, but it wasn't crowded or loud. There were a lot of little places to get coffee or ice cream or a bite to eat. We walked a long way around the shore. We definitely want to come back and explore more of Switzerland!
Stayed 2 nights in Jun 2023

10/10 Excellent

Farhana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional in every way from amenities, location, view and cleanliness. The housekeeping and turndown service was the best we’ve ever experienced. With a deep clean everyday. If you’re considering this place, don’t hesitate! We stayed here along with two other hotels for a road trip across Switzerland and honestly wished we stayed here the full trip. Nothing compared. Keep it up and well done to everyone that works there that keeps it so exceptional. The staff all say hi and are really considerate with their guests. Book and enjoy!
Stayed 3 nights in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing view Junior Suite are amazing with big terrace and outstanding view on the lake Very friendly staff and great restaurant (we tried le Patio) I recommend and would stay again with no hesitation
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, very courteous staff. The hotel has a beautiful view of the lake. Serendipity!!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife and I went to celebrate our 10y anniversary. Amazing views from every corner of the property. We truly had a wonderful time! Very friendly and hospitable staff. Fondue at the Gondola is a must! Pool and spa is very well maintained, and the views from the pool are breathtaking. Will defn go back and do recommend to all.
Stayed 1 night in Apr 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Naz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel were very accommodating. They upgraded our room to a Junior suite. And we had a bottle of red wine (Grenache) from their vineyard on the house. Which was a very good wine. Also by chance the pool and spa was closed for maintenance on the days we were there. However they were very nice and let me use the sauna and steam room in the private spa that couples can book.
Stayed 2 nights in Dec 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,Thank you for choosing Le Mirador Resort & Spa during your last stay and for taking the time to share your experience.We are delighted to read that your stay was up to your expectations, and we look forward to sharing your feedback with the entire Le Mirador team.We look forward to welcoming you back to the Mirador soonBest regards, The Mirador Resort & Spa team

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous property and exceptional service. View of town simply stunning. Highly recommend staying there.
Stayed 3 nights in Oct 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,in the name of the Mirador Resort & Spa team, we thank you for your visit and for taking the time to share your feedback on our facilities and services.We look forward to welcoming you back to the Mirador soon.Best regards from the entire team at Le Mirador Resort & Spa

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael, Richmond Hill

Stayed 1 night in Oct 2022

10/10 Excellent

YAHYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing and having good time eith your partner
Stayed 2 nights in Sep 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,Thank you for choosing Le Mirador Resort & Spa during your last stay and for taking the time to share your experience. We are delighted to read that your stay was up to your expectations. We are looking forward to welcoming you again very soon. Kind regards from the entire team at Le Mirador Resort & Spa

10/10 Excellent

Weijia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most relaxing and well cared for vacation was spent at Le Mirador. The suite was spacious with gorgeous mountain and lake views; staff were exceptionally attentive and friendly; meals were fantastic! Will come back!
Stayed 7 nights in Sep 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,in the name of the Mirador Resort & Spa team, we thank you for your visit and for taking the time to share your feedback on our facilities and services.We look forward to welcoming you back to the Mirador soon.Best regards from the entire team at Le Mirador Resort & Spa

10/10 Excellent

Petro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking scenery and very friendly staff. Very child-friendly attitude. Thank you to the hotel staff for the wonderful weekend!
Stayed 1 night in Sep 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,Thank you for choosing Le Mirador Resort & Spa during your last stay and for taking the time to share your experience.We are delighted to read that your stay was up to your expectations, and we look forward to sharing your feedback with the entire Le Mirador team.We look forward to welcoming you back to the Mirador soonBest regards, The Mirador Resort & Spa team

10/10 Excellent

Lloyd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This place is our favourite, we have been twice and will go again next time in Switzerland
Stayed 12 nights in Aug 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,Thank you for choosing Le Mirador Resort & Spa during your last stay and for taking the time to share your experience. We are delighted to read that your stay was up to your expectations.We are looking forward to welcoming you again very soon.Kind regards from the entire team at Le Mirador Resort & Spa

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the view, people are so friendly. The room was cleaned very well, and the best part no extra charges on the good beverages. Definably we will like to come back on my next vacations to Switzerland. :-)
Stayed 4 nights in Aug 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Client, Thank you for staying with us and for taking the time to let us know about your stay! We are happy to hear that we met your high expectations. Please be assured that we share your compliments with the staff members. We look forward to welcoming you soon at le Mirador.

2/10 Terrible

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was delayed for more than an hour, so we had to change rooms even though we didn't arrive until 1.30.
Stayed 3 nights in Aug 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear Guest,Thank you for taking the time to tell us about your stay at Le Mirador Resort & Spa. We regret if your experience did not live up to your expectations. We strive to provide exceptional service to all of our clients. As a result, your feedback is valuable to us. We aim to better serve you in the future if the opportunity presents itself.Best regards, The team of le Mirador Resort and Spa

10/10 Excellent

Lucy, Hollis Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was the best concierge!
Stayed 3 nights in May 2022
Response from Le Mirador Resort & Spa on Jan 4, 2023
Dear guest,On behalf of the Mirador Resort & Spa team, we would like to thank you for your visit and for taking the time to share your experience.We are delighted to read that your stay with us lived up to your expectations. It is with great pleasure that we will pass on your positive comments to the entire team and especially to Jorge.We look forward to welcoming you back to the heights of Vevey in the near future and in this expectation we send you our best regards,The Mirador Resort & Spa team

4/10 Poor

Petra

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is amazing day and night with 2 balconies staying in a suite. The minor improvement will be increase the water pressure of the shower.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Nov 2021

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A view to die for
Spectacular views from our huge balcony. Lovely rooms. Food, wine and service was nothing short outstanding at Le Patio.
Stayed 1 night in Oct 2021

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique view. Large rooms . Gym and spa
Stayed 5 nights in Oct 2021
Response from Sandra Gosselin, Front Office Manager on Nov 7, 2021
Dear Nathalie, Thank you for kind feedback! We look forward to welcoming you again at Le Mirador. Best regards,

10/10 Excellent

Hamdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Sandra Gosselin, FOM on Oct 9, 2021
Dear Hamdan, Thank you for your kind feedback, we are happy to hear that you enjoy your stay. With best regards,

10/10 Excellent

Abdulla

Stayed 2 nights in Sep 2021

8/10 Good

YAHYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views, but they need to clear the view particularly 0 level
Stayed 1 night in Aug 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute solo stay
Gorgeous views and excellent meal and service at The Patio restaurant. Sometimes this doesn't go well for a solo diner, but The Patio placed me at a lake front table despite it. My waiter was fantastic and the food was some of the most flavorful I've had in Switzerland. Hodge podge of architecture, and while not usually one for 'historic' stays, as some of the common areas feel like a step back in time, but the room was exceptionally clean and was more traditional modern as compared to the blast from the past I was expecting. Pleasantly surprised from that aspect and would return again for the spa and overnight.
Stayed 1 night in Jun 2021
Response from AFOM on Jul 26, 2021
Dear Guest, In the name of the entire Mirador Resort & Spa Team, we thank you for your visit and for taking the time to fill in the guest questionnaire. We are delighted to read that your stay with us reached your expectations. We also thank you for your additional feedback and positive comment that we are delighted to share with the whole Mirador Team. We hope to welcome you back soon and we wish you a lovely afternoon. With best regards, Diana

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a bliss!
Amazing long weekend! Really nice getaway! We will definitely come back. Very friendly and attentive staff. Great food and good wines. Well equipped gym and very nice spa. Amazing views to the lake.
Stayed 3 nights in Jan 2021
Response from Diana AFOM on Feb 3, 2021
Dear Guest, In the name of the entire Mirador Resort & Spa Team, we thank you for taking the time to fill in the guest questionnaire. We are delighted to read that your stay with us reached your expectations. We also thank you for your additional feedback. It would be a pleasure to welcoming you back to Le Mirador. With best regards, Diana

10/10 Excellent

Torrent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍rfftgddghfdfgjgffhhgffghgfdghhgddfghddgghfghjfdfhh
Stayed 1 night in Jan 2021

8/10 Good

Abhinav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Diana AFOM on Jan 13, 2021
Cher Client, Au nom de toute l'équipe du Mirador Resort & Spa nous vous remercions de votre visite et d'avoir pris le temps de répondre au questionnaire.. Nous nous réjouissons de vous accueillir à nouveau Mont-Pèlerin dans un futur proche. Bien à vous, Diana Assistante FOM

10/10 Excellent

Artem, Geneva

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, we were upgraded to junior suite, wonderful meal at the restaurant
Stayed 1 night in Dec 2020
Response from Sandra Gosselin, FOM on Dec 19, 2020
Dear Artem, Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. We look forward to welcoming you again at Le Mirador.

10/10 Excellent

RJMNDP, Basel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife spent a weekend in the hotel. Our room was upgraded to "Junior Suite". We were absolutely blown away by the hotel, the room and the location. The level of service was beyond our expectations. The staff incredibly professional and welcoming. This is a place where you have to visit I recommend highly. Surely we will return.
Stayed 2 nights in Nov 2020
Response from Sandra Gosselin, FOM on Dec 19, 2020
Dear Client, Thank you so much for your kind feeback, it's good to hear that you had a great experiance. We look forward to welcoming you back to Le Mirador Resort & Spa.

10/10 Excellent

Bertrand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Diana Galante on Oct 27, 2020
Cher Client, Au nom de toute l'équipe du Mirador Resort & Spa nous vous remercions de votre visite et d'avoir pris le temps de répondre au questionnaire. Nous sommes ravis de lire que votre séjour parmi nous fut à la hauteur de vos attentes. Nous nous réjouissons de vous accueillir à nouveau Mont-Pèlerin dans un futur proche.

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful with stunning views and a feeling of being "on top of the world". We were young two couples, and felt very at ease once we arrived. The spa, indoor pool, massages, really encourage you to relax and enjoy the scenery. My friends got a room in the 'modern' side of the building - their room was clearly more contemporary than ours. Nevertheless, our room - although on the 'older' side, still had an AMAZING Jacuzzi and a nice little patio that we could sunbathe in. The attention to detail is felt throughout, my only critique would be towards the quality of the food: for the prize you pay I would have expected excellent cuisine - but its just standard. You really are paying for the view, rather than the food! I would advise to search for nearby restaurants.
Stayed 1 night in Jul 2020
Response from Diana Galante AFOM on Aug 25, 2020
Dear Guest, In the name of the entire Mirador Resort & Spa Team, we thank you for your visit. We are delighted to read that your stay with us was a pleasant one and that the room and hotel facilities were up to your expectations. We also thank you for your additional feedback. It would be a pleasure to welcoming you back to Le Mirador.

6/10 Okay

Frederic

Disliked: Staff & service, property conditions & facilities
Too bad - go there for the view but that‘s it
Completely understaffed. Beautiful view but lack of attention in every aspect.
An example for bad upkeeping
Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had requested a crib for the baby and the hotel acknowledged our request the day before and confirmed that it would be available. On arrival, no crib had been set up and so the staff informed us that they will bring it right away. It took about half hour and another call for it to eventually arrive, and in the meantime, the baby was overtired, hysterical and we ended up having to put him down for a nap in the stroller instead. Otherwise, the views are spectacular, the staff is overall very friendly. We ate at the Japanese restaurant, the service was a bit slow.
Stayed 1 night in Feb 2020
Response from Sandra Gosselin, FOM on Feb 10, 2020
Dear Guest, thank you for taking the time to give a feedback about your recent stay with us, even the services provided didn't meet your expectations. We are sincerly sorry for bad internal communication and slow service provided. We sincerly hope to welcome you and your family again at Le Mirador and leave you with a better impression.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all components of the hotel: good food and location
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , excellent facilities we had a really nice stay
Stayed 2 nights in Oct 2019

10/10 Excellent

LIMOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Sebastian, Miami, FL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the terrace and the room balconies is breathtaking. Walking distance from a cable car that takes you from the mountain to the town below. Restaurant was a bit pricey but the food was very good. Found it a bit odd that the “queen” bed was actually two twin mattresses put together. For a hotel of this caliber, I would expect that they should be able to invest in an actual queen mattress.
Stayed 1 night in Oct 2019