Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
5.0 Service & staff
1.0 Room comfort
2.0 Hotel condition
They paid and stayed.
by Willy from Brazil
Beautiful location, nice staff BUT wrong roomPosted Dec 23, 2013
Pros: the restaurant staff
Cons: management, rooms and beds
Location: Beautiful lake, great views and the Breguet Watch Factory next door
I booked a room through Expedia for 3 adults, after checking the website I called Expedia and did the booking over the phone with the Expedia agent, a room with balcony and lake view. Arriving there I was told that the room booked was only for 2 people. They moved me to a room looking to the parking lot, with 3 beds squeezed so small there was not enough room for the luggage. IT WAS NOT THE ROOM THAT I BOOKED