Ratings based on 175 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great Getaway Hotel for Wife's BirthdayPosted Sep 24, 2013
Excellent & friendly staff. Clean hotel & lots to do not to mention eat @ Smokeys BBQ! Room has everything you need w/ fireplace and easy access to water park!!!!
for Everyoneby Peter from Chicago Land
A great place to stay with family.Posted Sep 12, 2013
Pros: The rooms and the water park facility. Also the location which is away from too much noise of a City.
Cons: Faster response at the restaurant. Staff seem to be slower compared to restaurants in Chicago Hotels or restaurants.
Location: Close to areas where one enjoys the beauty of Lake Geneva.
We enjoyed our stay here. The facility is quiet for people who wants to unwind the stress of work. It's a perfect place to enjoy quality time with family and friends.
for Everyoneby A verified traveler
long weekend stayPosted Aug 24, 2013
hotel and waterpark was great. Trolley staff and hotel staff outstanding...bathroom was a little moldy but we weren't in the room that much anyway
for Familiesby A verified traveler
Wonderful stayPosted Aug 22, 2013 on Hotels.com
We stayed here for my son's 2nd birthday, and he really enjoyed the room and water park. Perfect for families with young children!
for Familiesby Monica from Montgomery, IL
Timber RidgePosted Aug 13, 2013
Pros: Very clean, nice staff, close to Downtown lake Geneva restaurants and stores.
We stayed at Timber Ridge 1st time a couple weeks ago. We had no complaints except one. whoever was in room above us was extremely noisy, kids running, jumping banging doors, we called front desk and they said they could not do anything till 11pm. It was disappointing but other than that we will go again.
for Familiesby Vinnie from Chicago
Was a great place to stay atPosted Aug 9, 2013 on Hotels.com
Loved and recommended to friends and family
for Business Travelersby jason from nw indiana
fun times for familiesPosted Aug 8, 2013 on Hotels.com
Beds were very uncomfortable so were the pillows.That is the biggest complaint I have. Stayed for two days. Rooms are like small condos with full kitchens. Overall place was super fun. My kids are six and three and we had no problem staying busy. Love lake geneva and hotel is less than five min ride from the beach/downtown area. Would definitely return and bring my own pillows.
for Familiesby grandmother from northbrook, illinois
water parkPosted Aug 7, 2013 on Hotels.com
Great family oriented hotel with great waterpark suitable for all ages.
for Familiesby Tonya from Wisconsin
had funPosted Aug 4, 2013 on Hotels.com
The hotel is nice, very good for families. Full kitchen was nice, close to down town
Recommendedby A verified traveler
Posted Aug 3, 2013 on Hotels.com
great place for families to visit. our 16 month old loved the max 1.5 foot deep kiddie pool and wanted to go down the waterslides with daddy over and over again. food and service at Smokey's restaurant on-site were better than I expected, including when serving our large group. furniture in room was a little low quality, and although not unexpected for a family oriented place, this left the bed/sofa a little uncomfortable. our biggest problem was the climate control in room was not 'controllable' - no matter what we did, it kicked back into cool mode and it was trending towards freezing in there, though it was 90+ outside