Ratings based on 150 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Familiesby Shalene from Massachusetts
Posted Oct 16, 2013 on Hotels.com
We had a blast. The hotel was awesome... A little dated but no complaints at all!
Beautiful view but deserted by staffPosted Sep 19, 2013
Guess with it being just after peak season, they were on the wind down. Despite advertising in many spots, there were no staff for the 4-6pm happy hour either on the veranda or in the bar. Breakfast was disappointing
by Joseph from New York
disappointmentPosted Sep 17, 2013
Location: It is on a lake, so there is swimming, boating and amusements.
We have stayed at Fort William Henry before once a year and sometimes twice .This time was not good I wanted to stay in main building which we always did and offered to pay more if needed I was told there were rooms free but because we booked with expedia we could not upgrade. Also, at 7:20 am construction started about 10 yards from our room and the noise continued until we left for breakfast at 8:30. The whole day was ruined because we were all exhausted. When we complained to the manager, he said, "I am surprised that started so early, usually they wait until later."
for Everyoneby G from Bayville, NY
Good location, okay comfortPosted Sep 6, 2013
Cons: Room, AC, mattresses, carpet, toilet and bathroom.
Location: Walking distance to everything by the lake.
Food at the restaurant is excellent for a Hotel restaurant. The room needs major updating. The AC WAS NOISY AND THE BEDS WERE UNCOMFORTABLE. The bathroom had a noisy exhaust fan that did not exhaust. The condensate from ceiling fell all over the amenities on the counter and ruined my toiletries.
for Everyoneby Moto Traveller
Nice old hotel great viewPosted Sep 5, 2013
Outstanding view of Lake George, from terrace Close to center of town for restaurants and bars. Staff was friendly and upgraded us to lakeview room because of low occupancy rate. no charge Room Clean. Front Desk personnel friendly and helpful with services.
Recommendedby A verified traveler
Beautiful view of lakePosted Sep 3, 2013 on Hotels.com
Hotel needs to be updated. That being said the service is great, the location is great.
for Everyoneby Mary Ann from St. Clair, MI
Beautiful views.Posted Aug 30, 2013
Pros: We didn't get to try the restaurant but would do so on another visit.
Cons: I think the pool should be heated due to the cool evenings in the mountains. That would be the only suggestion I would make.
Location: Lots of fun family things to do. Walking distance from the shops and activities.
The pool, although unheated, included a fantastic view of Lake George, with its steamboats and parasailing. They had a nice happy hour outside on the veranda. The room was spacious, clean and a good value.
for Everyoneby nj from nj
room smelled & was oldPosted Aug 27, 2013
Pros: Pool area is nice. beautiful view of the lake & right in the village
we were In the premium wing & it is very old. no elevators to the second floor. our room smelt like mildew & mold. Beds were not comfortable & were full not queen like I thought I booked. I have stayed in the main hotel before & this was nothing like it. if your going to stay here make sure its in the main hotel.
for Everyoneby A verified traveler from new jerset
our visitPosted Aug 23, 2013
the staff was friendly and helpful...room was clean and comfortable. hotel is within walking distance of shops and restaurants as well as beautiful views of the lake!!
for Everyoneby lee from cortlandt manor, ny
Nice hotel, great locationPosted Aug 17, 2013
Pros: clean comfy room. large screen television. GREAT location. i can't stress that enough!!! smelled nice :) nice views of the lake.
Location: location is great. close to the lake, fort william henry, the steam boat docks, the strip, miniature golf, restaurants and shops the beach
i booked a room in the premium east wing for 2 nights. when i checked in i found out that we got bumped up to a room in the grand hotel! so that was really nice. the staff was friendly. the room was clean and comfy. it had a jacuzzi tub microwave fridge. the location of this hotel is great. right next door to fort william henry. when you go out the back of the hotel past the veranda you can turn right and walk right over to the fort. also there are steps at the back of the hotel grounds that you can take to the lake, shops, restaurants, the beach, miniature golf, streamboat docks. the hotel has a really nice breakfast restaurant "the white lion" with beautiful views of the lake and delicious food. i would totally recommend this hotel.