Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
was close but it is just a roomPosted Dec 7, 2013 on Hotels.com
just glad we weren't there much. cheap hotel with all that goes with it
for Personal Eventby Dan Z.. from Queensbury, NY
Needs UpdatingPosted Oct 17, 2013 on Hotels.com
My main concern was the cleanliness of the room, both sets of sheets had hair in them. The hallway carpets were filthy and need to be replaced. I will say that after talking to the personnel, they said sorry and changed the sheets. Breakfast bar was very crowded, unable to navigate and the person refilling items (which were stale) put his hand in the trash and didn't wash it afterwards.
for Familiesby Kevin
Posted Oct 14, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Oct 11, 2013 on Hotels.com
by Glyn from U.K
Small hotel ok for one night.Posted Sep 26, 2013
Pros: Comfy bed and lovely clean soft towels.
Cons: The cleaning of the guest rooms needs to be thoroughly done from ceiling to floors. Needs some extra TLC.
Location: Lake George is wonderful, very scenic. Bolton Landing is a great little village with super gift shops. Dockside Quay great place to eat.
Check in ok, by friendly reception staff. Room disapointingly small. Flyscreen was ripped. Windows very dirty. Ripped nets. Stained bed valence. Dusty edges all round room. Breakfast quite poor, no bread provided.
Recommendedby lina from quebec
Posted Sep 5, 2013 on Hotels.com
Clean, well situated. very good room service
by John from New England
Room conditionPosted Aug 26, 2013
Cons: Make sure the rooms are clean, provide WiFi in the rooms. Make sure the desk staff cant least can greet guests.
First, I will say upon check in we were greeted by a friendly staff person. We were told to go into a back entry to get to the room, that was not secured at any time during our stay. The room: the beds appeared clean and were comfortable for sleeping. Not so much for the bathroom. There was quite a bit of loose hair around from a previous guest, which was noticed immediately. The other disappointment was WiFi is not available in the individual rooms. Would have been nice for checking on restaurants, entertainment in the area. Upon going down for breakfast, the person at the desk barely acknowledged our presence, let alone speak one word.
by john from nj
Stay awayPosted Aug 25, 2013
Pros: The only good thing was the location for me.
Took two days to get the tv to work and I had to do that asked the maid for an extra bath towel was told no I had the 2 for the room. Our last night there came in from being out all day one towel in the bathroom the bed looked as if someone slept in it the pillows had an head impression on it and covers looked like my 2 yr. old made the bed. When showering the tub would fill with water and drain during the night also the sink when brushing your teeth same thing. If I could have found another hotel I would have demanded my money back and left after the first night. So stay away if you have no other choice, sleep in your car.
Recommendedby A verified traveler from Boston
Posted Aug 19, 2013 on Hotels.com
Quality not what comes to mind - totally over priced
for Familiesby Luz from NYC
Dirty and UglyPosted Aug 15, 2013 on Hotels.com
This is the worst place in the Area, Dirty and over price; if you are thinking to bring your family there please don't do it