Ratings based on 546 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
a great birthday bashPosted Apr 25, 2015
Pros: nice size room was good, very good people, friendly, many activities for the children
Location: good location many activities.
the staff was professional, and attentive, good size hotel, game room made it easy for the kids to win, which made for a good stay
for Familiesby A verified travelerfrom Connecticut
Lots of fun for all ages. Close to tons of shoppinPosted Apr 22, 2015
Pros: Beautiful hotel, reminded me of a wilderness lodge.
Cons: Hours of water park operation should be longer.
Location: Ride on the boat tour of lake George is great!
Waterslides for every age. Outlet stores 2 minutes down the road.
for Familiesby A verified travelerfrom Monroe, CT
Fun for family of sixPosted Apr 20, 2015
Pros: Felt like the kids were safe doing their own thing. We let them play in the arcade while we enjoyed a hockey game in the bar.
Cons: costs in restaurants were very high
Location: Lots to do in summer, not so much open this time of year
It was fun for the kids and for us as well. We enjoyed spending time with them and look forward to returning when more is open in the Lake George Region. One problem was the expensive food in the hotel. Very tough on the budget.
by A verified traveler
Did not have a map of motel.Posted Apr 16, 2015
For parents with small children, 5 to 9 .not a good map of area. Needs an indoor swimming pool for adults
by A verified travelerfrom Delaware
To be more of what it was claiming to bePosted Apr 13, 2015
Pros: They did have activities for the children. But again the staff kept telling me they are out of supplies.
Location: There is a shopping mall and outlets they had activity parks but when we where there they were not open. Such as mini -golf and a go track.
The staff was pleasant I just was disappointed with the lack of communication when I reported things wrong and how they handled every situation. I had to keep reminding another staff member. Again communication is the key to customer service.
for Everyoneby A verified traveler
Posted Apr 12, 2015
My family and I had an amazing time from check in to departure. Place was cleaned
for Everyoneby A verified travelerfrom Bronx NY
Nice weekend getawayPosted Apr 11, 2015
Stayed 2 nights. Kids loved it. Something for all ages.
by A verified traveler
Nice waterpark, no quiet time.Posted Apr 10, 2015
It seems like no one pays attention to the children running up and down the halls until 11pm, the rooms are very noisy at night so beware with small kids.
for Everyoneby A verified travelerfrom upstate NY
Fun for the kidsPosted Apr 7, 2015
We checked in without a problem. They didn't tell us much we had to read the pamphlets they gave us to figure out where everything was. No map! Room had damage and was dirty. The shower curtain didn't reach the tub so the water escaped. The beds were memory foam and had dips in them. The water park had some issues as well, but I see more than most people would. The kids had fun and I felt it was very safe and family oriented.
for Familiesby A verified travelerfrom Saint-Hubert Québec
Excellent séjourPosted Apr 6, 2015
Nous avons eu vraiment du plaisir avec le parc aquatique directement annexé à l'hôtel Les tarifs sont quelques peu trop élevé mais bon Merci