Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

a great birthday bash

Posted Apr 25, 2015
Pros: nice size room was good, very good people, friendly, many activities for the children
Cons: nothing
Location: good location many activities.
the staff was professional, and attentive, good size hotel, game room made it easy for the kids to win, which made for a good stay
4 out of 5
Recommended
for Families
by A verified travelerfrom Connecticut

Lots of fun for all ages. Close to tons of shoppin

Posted Apr 22, 2015
Pros: Beautiful hotel, reminded me of a wilderness lodge.
Cons: Hours of water park operation should be longer.
Location: Ride on the boat tour of lake George is great!
Waterslides for every age. Outlet stores 2 minutes down the road.
4 out of 5
Recommended
for Families
by A verified travelerfrom Monroe, CT

Fun for family of six

Posted Apr 20, 2015
Pros: Felt like the kids were safe doing their own thing. We let them play in the arcade while we enjoyed a hockey game in the bar.
Cons: costs in restaurants were very high
Location: Lots to do in summer, not so much open this time of year
It was fun for the kids and for us as well. We enjoyed spending time with them and look forward to returning when more is open in the Lake George Region. One problem was the expensive food in the hotel. Very tough on the budget.
2 out of 5
by A verified traveler

Did not have a map of motel.

Posted Apr 16, 2015
For parents with small children, 5 to 9 .not a good map of area. Needs an indoor swimming pool for adults
2 out of 5
by A verified travelerfrom Delaware

To be more of what it was claiming to be

Posted Apr 13, 2015
Pros: They did have activities for the children. But again the staff kept telling me they are out of supplies.
Cons: communication
Location: There is a shopping mall and outlets they had activity parks but when we where there they were not open. Such as mini -golf and a go track.
The staff was pleasant I just was disappointed with the lack of communication when I reported things wrong and how they handled every situation. I had to keep reminding another staff member. Again communication is the key to customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
My family and I had an amazing time from check in to departure. Place was cleaned
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bronx NY

Nice weekend getaway

Posted Apr 11, 2015
Stayed 2 nights. Kids loved it. Something for all ages.
3 out of 5
by A verified traveler

Nice waterpark, no quiet time.

Posted Apr 10, 2015
It seems like no one pays attention to the children running up and down the halls until 11pm, the rooms are very noisy at night so beware with small kids.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate NY

Fun for the kids

Posted Apr 7, 2015
We checked in without a problem. They didn't tell us much we had to read the pamphlets they gave us to figure out where everything was. No map! Room had damage and was dirty. The shower curtain didn't reach the tub so the water escaped. The beds were memory foam and had dips in them. The water park had some issues as well, but I see more than most people would. The kids had fun and I felt it was very safe and family oriented.
5 out of 5
Recommended
for Families
by A verified travelerfrom Saint-Hubert Québec

Excellent séjour

Posted Apr 6, 2015
Nous avons eu vraiment du plaisir avec le parc aquatique directement annexé à l'hôtel Les tarifs sont quelques peu trop élevé mais bon Merci