Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlton,Ma.

sleep Inn & Suites, Oueenbury NY Great place

Posted Aug 25, 2014
Pros: everthing
Cons: not a thing
Location: Food ,Shopping could walk to..
Our experience was excellent ,great service ,clean rooms .
Comment from Hotel Management
Aug 28, 2014 by Kristen, Hotel Management
Thank you so much! We know you have lots of choices of where to stay when coming to this area, and we truly appreciate you choosing to stay with us. We're thrilled to hear that you had a wonderful time! We all look forward to welcoming you back again soon. Sincerely, Kristen Collura General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 18, 2014
Nice hotel - reasonably priced. Most of the staff helpful except for one young man who was quite curt. Clean and comfortable. Good cookies. We didn't have breakfast there as a busload of (30?)youngsters arrived ahead of us and the wait would have been too long
Comment from Hotel Management
Aug 25, 2014 by Kristen, Hotel Management
Thank you for choosing to stay with us and for sharing your experience with your fellow travelers. We pride ourselves on our cleanliness and our friendly staff, so I'm sorry to hear that you had a less than satisfactory experience with one of our team. It's great to hear that you found value in your stay and that we lived up to your expectations on cleanliness. We hope to see you again soon and we'll have freshly baked cookies waiting! Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
for Families
by A verified traveler

2 day stay.

Posted Aug 4, 2014
Pros: Our bedroom with king size bed. Room was very clean and comfortable.
Cons: Only negative, is that this hotel does not have an outside pool. Difficult to enjoy the nice sunny days like we had.
Location: Hotel close to outlets, less than a 5 minute drive.
Overall a very nice experience. Would definitely go back, perhaps more in the spring or fall since there is no outside pool to enjoy nice days.
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for leaving us a review! It's great to know that you enjoyed your time here. We have an indoor pool and we also have a sundeck attached with lounge chairs and picnic tables. I hope next time you come you are able to enjoy some time on the deck. We look forward to welcoming you back again soon! Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice place to stay

Posted Aug 2, 2014
Pros: Affordable price , very clean, good foods
Cons: A bigger breakfast area
Place was very convenient. Near amusement parks, restaurants , outlets and just across grocery store
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for leaving us a review and for pointing out our convenient location. I'm so glad to hear that we worked well for you! With so much to do in the area, it's a great destination for any time of the year. We all look forward to seeing you again soon. Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

nice hotel-close to activities

Posted Jul 24, 2014
Pros: the cleanliness.also the friendly staff.
Cons: better desk chair- maybe even a second chair.
Location: location was good. near great escape,mall and outlets.
upon checking in staff was really friendly. rooms were clean. desk chair-only chair in room- was really uncomfortable. breakfast was really good for an extended continental. wish there was more seating for guests.
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
I'm happy to hear from you that you found our location convenient to the area's many activities. Our staff works hard to provide the friendliest accommodations, and we are excited to hear that you enjoyed. We look forward to seeing you again soon. Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel convenient location

Posted Jul 15, 2014
Pros: Cleanliness, location, included breakfast.
Cons: A few more indoor seating for breakfast room.
Location: We enjoyed the hiking and some of the family attractions. Mini golf and outlet shopping were a hit.
We thought that overall the hotel was very good. We happen to be staying at the hotel at the same time as a wedding so it was a bit noisy on our floor but nothing too upsetting. The breakfast was decent although busy with all the event guests. I thought the maid service was very good. Definitely would recommend this hotel.
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for leaving us a review. It's nice to hear that you enjoyed your stay. I have shared your kind words with our housekeeping staff, and you certainly put a smile on their faces! We appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Malone, N.Y.

Our experience was a good one.

Posted Jul 6, 2014
Pros: We liked the location. The size of the room was excellent. The breakfast was good.
Cons: We think everything was very good.
Location: Great location. Nearby a lot of things like the water park and shopping.
The staff was wonderful. Very much knew there job. The room was clean and comfortable. Will stay again!
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for your kind words about our staff. Reviews like this are the best thank you we can receive! We are all so happy to hear that you enjoyed your stay and we look to seeing you again soon. Sincerely, Kristen Collura General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Our Stay in Lake George

Posted Jul 2, 2014
Hotel was easy to find, very conveniently located. There was a bit too much chlorine in the pool. Breakfast was a bit lacking. However, this is an economical hotel therefore, the service and value you get is fair.
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for choosing to stay with us and for leaving a review of our property. It's great to know that our location worked well for you. I appreciate your comments about the pool so that I was able to let my maintenance staff know about the problem you experienced. It's great to hear that you found value in our property. We try to offer a wide variety for breakfast including hot eggs, waffles, and bacon or sausage. We hope to see you again soon. Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for choosing to stay with us and for leaving us a review of your stay. It's great to see that you enjoyed your time with us. We hope to see you again soon! Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jun 9, 2014 on Hotels.com
Comment from Hotel Management
Aug 6, 2014 by Kristen, Hotel Management
Thank you for staying with us and for taking the time to review your stay. We're thrilled to hear that you enjoyed your stay. We can't wait to see you again for your next trip to our area. Sincerely, Kristen Collura General Manager