Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hammonton, Nj

Peaceful and serene.

Posted Jul 1, 2015
Pros: We liked the location and service provided by staff.
Cons: Nothing if you just want to relax.
Location: We ate at two chain restaurants as we were not familiar with local offerings.A one-page list showcasing your best dining options or activities may hel
We enjoyed the local area. The only problem was that some of the boat rides were not available to us as we went during the week.
Comment from Hotel Management
Jul 3, 2015 by Rachel , Hotel Management
Thank you for taking the time to review us. I am happy to hear that you had a pleasant stay. I am glad you enjoyed Lake George. I hope you were able to go on the boat ride that you had wanted to. The boats have various tours and you can get a partial tour of Lake George or the entire length going to Ticonderoga. We look forward to seeing you again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Comfortable and Relaxing spot on Route 9!

Posted Jun 19, 2015
The Sleep Inn was quiet and peaceful with an above average free breakfast and free USA Today. The indoor pool was clean but small. The staff was friendly. They let us use the computer even after checking out to print out last minute tickets to Great Escape. Our room felt spacious and it was clean (spotless actually)! It was well worth the $99 plus tax to stay there. Right next to an Uno's and across the street from a Walmart. I would absolutely return.
Comment from Hotel Management
Jun 20, 2015 by Kristen, Hotel Management
We appreciate you choosing to stay with us and for taking the time to write a review. I was happy to share your review with the staff and they join me in saying thank you for your kind words. We hope you had a fun time at Six Flags and we all look forward to welcoming you back for your next trip. Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with excellent breakfast

Posted Jun 12, 2015
Pros: Breakfast, bed, location, and pool. Clean rooms. Friendly staff.
Cons: Nothing
Location: Close to Lake George and close to many restaurants.
The Sleep Inn & Suites had very comfortable beds and clean rooms. Breakfast was delicious and plentiful. Didn't get to try the baked cookies but they put out freshly baked cookies in the afternoon. Indoor pool. Close to Lake George. Many restaurants nearby.
Comment from Hotel Management
Jun 16, 2015 by Rachel Duell, Hotel Management
Thank you for the review. I am glad that you found the beds to be comfortable and the rooms to be clean. I am happy to hear that you enjoyed our complimentary breakfast. I am sorry that you did not try the cookies during your stay. I hope you were able to enjoy the pool. I hope you enjoyed the convenience of our hotel to Lake George and Saratoga. Hopefully, we will see you again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Very nice

Posted Jun 2, 2015
Best hotel in the town...very comfortable beds .....excellent condition. Very clean hotel 100 % to housekeeping department
Comment from Hotel Management
Jun 6, 2015 by Kristen, Hotel Management
What a lovely thing to say about our property. Your words certainly put a smile on all of our faces! I join the housekeeping department and the entire staff in saying thank for recognizing a job well done. We can't wait to see you again soon. Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
The hotel is very nice, the staff were very friendly overall great experience
Comment from Hotel Management
Jun 6, 2015 by Kristen Collura, Hotel Management
It's wonderful to hear that you enjoyed your stay. Thank you very much for choosing to stay with us and for taking the time to share your kind comments. We all look forward to seeing you again soon. Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Very good experience. Staff friendly. Location is ideal.
Comment from Hotel Management
Apr 9, 2015 by Kristen, Hotel Management
Thank you for taking the time to share a review. We are excited to read that enjoyed your stay and our location worked well for you! Summer is right around the corner and that means swimming in Lake George, hiking in the Adirondacks, and rides at Six Flags. We all hope you have another chance to come back soon and enjoy everything that is just around the corner! Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Couples
by Diane from Montreal

One of the nicest hotels in the area.

Posted Mar 30, 2015 on Hotels
I love this hotel. It has everything that anyone could need.
Comment from Hotel Management
Mar 30, 2015 by Kristen, Hotel Management
Thank you so much! Our entire team was very excited to read your kind words. We all hope to see you again soon. With so much to do - shopping at the factory outlets in Lake George, boat cruises on the lake, Six Flags and more - your next trip could be just around the corner! Thank and we look forward to seeing you soon. Sincerely, Kristen Collura General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Hotel was nice. The only complaint would be that we felt that there wasn't much privacy for the bathroom.
Comment from Hotel Management
Mar 30, 2015 by Kristen, Hotel Management
Thank you for choosing to stay with us and for sharing a review of your time here. It's great to hear that you enjoyed your stay! I might suggest trying one of our Jacuzzi suites during your next stay. These rooms have an oversized bathroom with a double sink vanity and a two-person Jacuzzi tub. The bathroom space is large and private from the guest room. Thank you again and we all look forward to welcoming you back again soon. Sincerely, Kristen Collura General Manager
5 out of 5
Recommended
for Business Travelers
by Gail from Plattsburgh

My favorite hotel in Queensbury

Posted Mar 26, 2015 on Hotels
Room was clean and comfortable. Hotel convenient to restaurants and interstate. Quiet and no noise and breakfast was good.
Comment from Hotel Management
Mar 27, 2015 by Kristen, Hotel Management
It's wonderful to hear that our location worked well for you! I hope you had a chance to take in some fun during your visit by shopping at the Factory Outlets of Lake George or tubing or skiing at West Mt. If not, summer is right around the corner! Our discount tickets for Six Flags will be available soon! Thank you for choosing to stay with us and we all hope to see you again soon. Sincerely, Kristen Collura General Manager
1 out of 5
by A verified traveler

bad experience

Posted Mar 11, 2015
The hotel room floor was soaked wet. We had to pack up and relocate to another room. We were charged 200.00 on our debit card Instead of the hold. It took more than 2 weeks to clear the issue for a refund. Worst hotel expierence
Comment from Hotel Management
Mar 30, 2015 by Kristen, Hotel Management
I sincerely apologize about the problems that you experienced during your recent stay with us. I can assure you that this is not the level of service we strive to provide, and I thank you for bringing the matters to my attention. I have spoken with our maintenance department and the issue of the wet floor has been addressed. I have also gone over the issue of the hold on your credit card with our desk staff and we are all trained on what to do. We all hope to see you again so we can show you how your remarks were used constructively. Sincerely, Kristen Collura General Manager