Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Room/Suite was Huge!

Posted Jan 30, 2015
When we got to the room, we were shocked by the size of the room. The room was significantly bigger than my first house! We would definitely stay at the Heat.
2 out of 5
by A verified traveler

Not a high end hotel. Bargain basement at best.

Posted Jan 26, 2015
Pros: Location
Cons: Key security in elevator did not work. Had to ask for a second bedside lamp.
This hotel is horribly managed. The first thing that you are greeted with is a terrible toilet smell from their lobby washroom. It is also the washroom for the lobby bar and the outside bar. They play loud music until 2:00 am so we had to wear ear plugs to get to sleep. Their staff had to deal with many issues that should never have happened. They were out of everything from coffee in the lobby to soap for the room. The only good thing about this hotel is the location. I think they are more of a biker bar than a upscale hotel and the managers like it that way.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

1 disappointment

Posted Jan 25, 2015
Pros: Everything was satisfactory.
Cons: Water temperature for the bathtub---COLD and no microwave inside suite. Also a guide for the TV would have been useful for stations
Location: London Bridge rite outside the patio door--Fabulous!! Barley Brothers Restaurant Excellent!! Peggy's Sunrise Café wonderful home cooked breakfast.
The room was wonderful with all the ambiance. The only thing that was not up to par was the water temperature for the beautiful tub. Water was tepid the entire time. When the bubbles were on the water was quite COLD. My bath experience was not a warm fuzzy feeling.
2 out of 5
by A verified travelerfrom Las Vegas

Heat

Posted Jan 18, 2015
I fear an adult film may have have been produced at this hotel. The outside bar is noisy until midnight, and makes rest difficult. Clearly a spring break hotel...you will like it if you are in heat.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego

very nice stay,close to everything,

Posted Jan 8, 2015
Pros: location
Cons: differnt matress
Location: location is perfect ,lots of places to eat.
walking distance to everything great happy hours in most bar and grills lots of food.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix

Nice European style hotel right next to the London

Posted Jan 5, 2015
Pros: Location, view, cleanliness
Cons: outdoor bar right on the front patio is loud until midnight
Location: All highlights of the London bridge and lake tours are adjacent to the hotel, bcycle and walking paths to the area parks cross right by the hotel
The hotel delivered a perfect view in an excellent location.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooks, AB

Hotel in a good area and on the water

Posted Dec 28, 2014
Pros: Location
Cons: up keep and overall friendliness
but overall upkeep of the hotel for the money was disappointing. Had a room with a great air tub but not enough hot water to fill it up. Beds are foam and very uncomfortable. Rooms beginning to show there age.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Desert, CA

Unbelievable hotel design, furnishings, fun place!

Posted Dec 27, 2014
Pros: Absolutely everything.
Cons: Nothing.
Location: The London Bridge is right outside the door; parks to walk and the channel is nice to walk. Walk over the bridge for plenty of eating and shopping.
This is the very best place we have ever stayed and I've been in12 countries. How amazing is that Jacuzzi/bath! The room is large with plenty of room to visit. Showers...excellent. Bed wonderful. The lighting is so unusual. Wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful lights during christmas

Posted Dec 25, 2014
Great during christmas aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Full-on view of the London Bridge and channel.

Posted Nov 29, 2014
Pros: Very nice room. Bathroom with both shower and jetted tub. Great balcony. Nice restaurants next door, across the street or brief walk over the bridge
Cons: Outdoor bar may have loud voices--but no problem when balcony door is closed.
Enjoyable two-day stay in late-November. Wonderful staff!