Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful lake view hotel

Posted Apr 15, 2014
Pros: good
Cons: it's good
the hotel room is big suit with kitchen. It's near the lake with beautiful lake view
4 out of 5
Recommended
for Everyone
by Paul from Boston

Great Location

Posted Feb 21, 2014
If you are going to Lake Havasu City this is a great place to stay. Directly on the channel with pathway to shops, boat tours, and rentals. Rooms are a little dated but clean. Martini Bay bar has a great staff and friendly atmosphere. Overall was a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

This is a nice hotel, nice pool area and grounds

Posted Feb 6, 2014
Pros: The hotel view was beautiful
Cons: The noise.
The only issue we had it was very noisy, we were here on a Monday night and the hotel was not full but you could hear the person in the next room talking, infact I heard someone sneeze. When people came and went the doors slammed and woke us up. Other than that it is a really nice place but if you want quiet you won't get it.
4 out of 5
Recommended
for Everyone
by Nana's w/gkids from Houston, Texas

Great place to stay with family

Posted Jan 26, 2014
We went for the balloon festival which was great fun. The main staff was quite helpful and the concierge gave us some great suggestions of things to do. The food at the Splash was great as was the pizza in the place next to it. We didn't get to enjoy the pool but it looked like great fun. Room was great and had an upstairs balcony. Will be staying there next year if all goes as planned. Worked great space wise. Only one small issue was one of the bathroom needed to be a little cleaner. Had a great time
2 out of 5
by Greg from North dakota

Be carefull

Posted Jan 25, 2014
Pros: Close to the water
Cons: Dirty hvac filter
Location: Good location
The main filter to the hvac system was totally plugged. I didn't see the filter till the last day of our stay. Now I know why all we did when we were in the room was sneeze. Not to happy for the fee we paid for our stay.
4 out of 5
Recommended
for Everyone
by Michelle from los angeles

London Bridge Hotel

Posted Jan 20, 2014
Pros: The staff was nice and the free breakfast
Cons: When checking in, the staff should ask what kind of room I would like. There are rooms with a window in the bedroom and lake view.
Location: Location great for the balloon fest
The staff was very nice and friendly. Had a room with no window in the bedroom. I placed the room reservation a year prior. I would have thought I would be given a preferred room for booking in advance. The view from the room overlooked the parking lot. Should have had a lake view room for booking in advance.
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable resort style on the lake

Posted Jan 9, 2014
1 out of 5
by A verified traveler

NOISE ALERT!

Posted Dec 1, 2013
Pros: The actual room was nice, free breakfast in the morning and the pool area comfortable.
Cons: Customer service.
Location: Location was good, right next to the water.
The actual hotel and amenities were nice. They were understaffed at the front desk every time I needed to talk to someone. We were unfortunately placed next to the seasonal ice skating rink and the music was SO LOUD! There was no way I could even think of sleeping until they turned it off. We arrived on Wednesday night and we asked the front desk when they closed, 9pm. That's very reasonable but the music was still blaring at 10:45pm. Thursday night was not a problem, they were not open on Thanksgiving. Friday night however they were scheduled to be open until 11pm. So, I asked if we could switch rooms, the front desk informed me this was impossible, so we checked out. Thanks to the ridiculous hotel policy they are refusing to refund me for Friday night. Not a happy camper.
3 out of 5
Recommended
by Shellee from Az

Posted Nov 20, 2013 on Hotels.com
Can be a really nice room if just updated. The carpet was lifting in several areas. Broken tiles on the floor. Outdated vanities. Hard beds.
3 out of 5
Recommended
for Everyone
by Lesley

Overlooks London Bridge

Posted Nov 17, 2013
Pros: Breakfast with views over the water and London Bridge.
Location: London Bridge
Hotel looks over the water and the relocated London Bridge. Room had a kitchen, dining and seating area with a separate bedroom. It does have a life size replica of a royal carriage and the hotel is a bit quirky but good for a short stay.