Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointing

Posted Jun 22, 2015
Pros: Expedia
Excellent friendly staff, but rooms were very run down. AC unit not adequate to cool the room in the summer heat. Linens old, had holes in them and comforter was more like a sheet since there was no longer any down in it. Very disappointing for a Quality Inn. Breakfast buffet decent and staff that ran it extremely friendly.
Comment from Hotel Management
Jun 30, 2015 by Audrey, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. On behalf of our entire staff I want to apologize that we did not exceed your expectaions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maastricht

Prima hotel

Posted Jun 8, 2015
Mooie ruime schone kamers tegen een goede prijs. Vriendelijk personeel. Goed uitgebreid warm ontbijtbuffet. Niets te klagen gehad. Zeker een aanrader.
Comment from Hotel Management
Jun 11, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. We hope to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very accessible

Posted Jun 1, 2015
I like that it was located right off the highway. My only complaint would be the water pressure when showering there was none!
Comment from Hotel Management
Jun 3, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for leaving your feedback. We use these to identify areas around the hotel that need improvements. I want to personally apologize for the water pressure issue that you experienced during your stay. I have addressed this issue with our maintenance supervisor in order to get it resolved. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location , not so good breakfast

Posted Apr 27, 2015
Great location close to London Bridge. The hotel was easy to get too. The room was clean, bat tub was big and deep with super hot water, toilet was very low lol. The breakfast was described as a buffet, but it was really a normal continental breakfast and pretty disappointing. That being said there is a dennys, Starbucks, and other restraints and shops close by.
Comment from Hotel Management
Apr 30, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. I want to personally apologize that you did not enjoy our complimentary breakfast buffet. We try to provide our guests with good breakfast to start their day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Apr 25, 2015
Staff is very friendly and goes an extra mile to meet your needs, but they do it so slowly... (fair to say: any service in this city is really-really slow). Rooms overlooking Hwy 95 are very noisy.
Comment from Hotel Management
Apr 27, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback as we use these to identify areas around the hotel the need improvements. We hope to see you again in the future.
3 out of 5
by A verified traveler

Posted Apr 24, 2015
Cons: Beds could be more comfortable. Breakfast food could be improved, or just don't serve it.
Free Breakfast was terrible. I guess you get what you pay for!
Comment from Hotel Management
Apr 27, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for taking the time to leave your feedback as we use these to identify areas around the hotel the need improvements. On behalf of our entire staff I want to apologize that we did not exceed your expectations with our complimentary breakfast. We try to provide every guest with a good breakfast to start their day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Pros: The free hot breakfasts offered with the room stay. The food was FANTASTIC
Cons: Replenishing towels, kleenex & toliet paper after housekeeping cleaned the room without having to call the front desk.
ad a nice time, and the Quality Inn was close to the friends that I was visiting (10 minutes drive time) & close to London Bridge Attrraction.
Comment from Hotel Management
Apr 22, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
Everything was great but don't plan on dinner in the restaurant. It was way over-priced for the very POOR quality.
Comment from Hotel Management
Apr 21, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback as we use these to identify areas around the hotel that need improvements. I have addressed your issue with the kitchen supervisor. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Satisfactory Stay

Posted Apr 13, 2015
Pros: Location is decent
The hotel is older, but seems to be well kept. It was surprisingly clean knowing that it was spring break.
Comment from Hotel Management
Apr 15, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

we'd stay here again

Posted Apr 11, 2015
Pros: Check-in fellow was great! Cheerful, helpful, welcoming. Breakfast was good.
Location: we took the boat trip to the casino, just for the ride. it was good. London Bridge information centre/museum was good.
really liked Lake Havasu! Of course, the weather was great, which helps.
Comment from Hotel Management
Apr 15, 2015 by Audrey Hoyt, GM, Hotel Management
Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. We hope to see you again in the future.