Desk, free WiFi, bed sheets

Reviews of Americas Best Value Inn Clute Lake Jackson

2 out of 5
Americas Best Value Inn Clute Lake Jackson
805 West Hwy. 332, Clute, TX

Reviews

5.4
Rating 10 - Excellent. 26 out of 190 reviews" "
Rating 8 - Good. 41 out of 190 reviews" "
Rating 6 - Okay. 29 out of 190 reviews" "
Rating 4 - Poor. 38 out of 190 reviews" "
Rating 2 - Terrible. 56 out of 190 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and out dated, holes in bedding and stinks.
Stayed 1 night in Sep 2023
Response from ABVI Clute on Sep 30, 2023
The customer knowingly booked a smoking room and did not want to pay the difference in price for the non-smoking room.

4/10 Poor

Barbara

Stayed 3 nights in Sep 2023
Response from ABVI Clute on Sep 18, 2023
Customer did not have the funds for a deposit. Was given a full refund and did not stay. Therefore this review is invalid.

6/10 Okay

Julio

Traveled with family
Liked: Staff & service, room comfort
Could be better
Expected a little more from them. The bed sheets had holes in them floor corners around bathroom and sink area were dirty looks like they just spot cleaned.
Stayed 1 night in Sep 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from ABVI on Aug 17, 2023
Thank you for staying with us. We will address your concerns with management.

8/10 Good

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. We arrived on 7/28, and our reservations through Expedia was set. The lady checking us in was helpful, and very nice. She explained our room setup, and parking. She informed me that if we needed anything, just let her know. The main issue was the parking, as we were unable to park near the room. We had to carry our luggage to our room. Thank God we didnt have alot. They had great security camera's so our car was watched by the office during the night. In ending, we had a nice stay, and would stay there again if in the area. Thanks also to Expedia for setting it all up.
Stayed 2 nights in Jul 2023

2/10 Terrible

jonathan

Stayed 1 night in Jul 2023

8/10 Good

Brenda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had marks in bathroom that looked like poop 💩. Nasty so we cleaned with a sanitizer
Stayed 1 night in Jun 2023

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and the pool was clean
Stayed 1 night in Jul 2023

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Our stay was great. Our rooms were clean. The A/C was super cold. The owner and staff were all very nice and friendly. Pool was clean as well as the parking lot. Will be coming back to stay again!
Stayed 2 nights in Jul 2023

2/10 Terrible

Mary

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Comfy stay...
Overall, it was a comfortable overnight stay. But the room was not at all clean...the mini fridge had nasty splatter stains (maybe milk) dried up on the outside which didn't make for a good welcome; I had to wipe it clean 'cus it grossed me out! I don't see how the cleaning lady had missed this...or plain ignored it?? Not nice! Breakfast was a joke...we expected your typical full buffet like most places but all there was was cereal (with no milk...maybe ran out or not refilled) and honeybuns; juice machine was broken so not worth waking up early for such disappointment. Staff at check in was quite nice and gave attentive service. Beds were comfortable but the blanket had an unsightly cigarette burn. Surroundings were quiet so it was a restful night. The place was not bad but could be much more cleaner!
Stayed 1 night in May 2023

8/10 Good

Laura

Stayed 2 nights in May 2023

2/10 Terrible

Bobby

Stayed 1 night in Mar 2023

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Renea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my 6th or 7th time staying here. This place is the only choice I consider when vacationing down here.
Stayed 2 nights in Jul 2022
Response from ABVI Clute on Aug 3, 2022
Thank You for staying with us!

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed a place to sleep. It was perfect for us. Not a high end property but was well located.
Stayed 3 nights in Jul 2022
Response from ABVI Clute on Aug 3, 2022
Thank You for the review and staying with us!

2/10 Terrible

Heather

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures did not match the property at all, inside or out.
Stayed 2 nights in May 2022
Response from Guest Relations on Jun 16, 2022
Dear Heather, Thank you for your feedback. It is unfortunate that our accommodations were not as you expected. We'd like to know where you feel we need to improve for our future guests, so please consider reaching out and sharing your thoughts with us. It is our hope to change your perceptions down the line.

10/10 Excellent

Leann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from ABVI Clute on Jun 17, 2022
Thank You so much for the review!

6/10 Okay

Jerome

Liked: Cleanliness, room comfort
OK
No coffee on my room and coffee pot was broken
Stayed 1 night in May 2022
Response from ABVI Clute on Jun 17, 2022
Thank You for staying with us! We do not have coffee pots in our rooms. They are individual cup coffee makers in each room. We would be glad to show you how to use it on your next stay.

2/10 Terrible

Ola

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
Stayed 1 night in May 2022
Response from ABVI Clute on Jun 17, 2022
We thank you for staying with us! We will address the issues and concerns asap.

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door was rusty and hard to open. Roaches in the bathroom. Toilet rocked back and forth when you sat on it. Cigarette burn on one of the towels.
Stayed 1 night in Mar 2022
Response from ABVI Clute on Mar 17, 2022
We apologize for the conditions of the room. We will address these issues as soon as possible. We hope to see you again with these issues fixed.

8/10 Good

Christopher

Stayed 2 nights in Feb 2022
Response from ABVI on Mar 1, 2022
Thank You For Staying With Us!

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It was affordable,one younger staff member was nice the other older guy was rude and not nice.
Stayed 5 nights in Sep 2021
Response from ABVI on Oct 1, 2021
We will address this immediatly. Thank You for staying with us.

2/10 Terrible

pablo, Montebello

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
MANAGEMENT FRIENDLY PLACE IS DUTY AND BOOK ME WITH SMOKING ROOM
Stayed 1 night in Aug 2021
Response from ABVI on Sep 8, 2021
We are not responsible if guests book a smoking room. If a guest accidentally booked a smoking room, they are responsible for asking the front desk if they could switch to a non-smoking room.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN
Very hot in room. Cable was direct to an the weather wasn’t bad at all but signal wouldn’t work an contours to say program will be back in a minute. Called office several times an each time sent someone up to check it out. Within 10-15 minutes the same thing would happen again. Ice machine was out of order an drink vending machine was all sold out. Room very out dated especially the mini fridge. If there was availability some where else I definitely would have left. I don’t no what was going on in the area for there to be no rooms but it was a horrible stay
Stayed 1 night in Aug 2021
Response from ABVI on Aug 20, 2021
We will look into the issues with the Direct TV. We will also turn on the AC prior to your stay please inform us before check-in. The Vending machine is the property of Pepsi, not the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great value room
The room was clean and the front desk staff was friendly and helpful. Good hotel for the price. The only complaint I had was that the air conditioner was not on in the room so it took a few hours to get to a comfortable temperature.
Stayed 2 nights in Jul 2021
Response from ABVI on Aug 9, 2021
Thank You for staying with us! Will try to accommodate you better on your next stay with us.

10/10 Excellent

Mabely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & clean place
Staff was pretty friendly it was a fast check in and when we got to the room it was pretty clean, we love it the only thing it was only a few parking spaces where they gave us our room but luckily we got a parking space when coming back right by our room. I would definitely get a room here again
Stayed 1 night in Jul 2021
Response from ABVI on Aug 1, 2021
Thank You for staying with us!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The property was alright. The staff was nice when I asked to change rooms due to a parking issue.
Stayed 1 night in Jul 2021
Response from ABVI on Jul 27, 2021
Thank You for staying with us!

8/10 Good

Andy

Stayed 1 night in Jul 2021
Response from ABVI on Jul 26, 2021
Thank you for staying with us, and we hope to see you again!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place is low quality. The room stinks like animal urine.
Stayed 1 night in Jul 2021
Response from ABVI on Jul 15, 2021
Thank You for staying with us! We will address the issue immediately.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from ABVI on Jul 13, 2021
Thank You for staying with us!

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service
Old and our room looks kinda tattered like it was in the middle of renovations. Staff was nice and the air-conditioning worked great. Bed was okay too-- okay overall for an inexpensive short stay.
Stayed 1 night in Jul 2021
Response from ABVI on Jul 11, 2021
Thank You for staying with us!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Power went out had to leave. Seems the power company shuts it down due to an old grid. Not really the hotels fault. The power company should really fix this
Stayed 2 nights in Jul 2021
Response from ABVI on Jul 6, 2021
Thank You for staying with us. We are in contact with CenterPoint and are working diligently to keep the power on so this event will hopefully not happen again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021
Response from ABVI on Jul 2, 2021
Thank You for staying with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not to many unique details its a well kept place to stay.
Stayed 1 night in Mar 2021
Response from ABVI on Apr 7, 2021
Thank You for staying with us! Hope to see you again.

10/10 Excellent

Tabitha

Stayed 1 night in Mar 2021
Response from ABVI on Apr 7, 2021
Thank You for staying with us! Hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay, the rooms are very clean and the staff is always friendly!!!
Stayed 1 night in Mar 2021
Response from ABVI on Mar 14, 2021
Thank You so much! We love having you here.

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2021
Response from ABVI on Mar 2, 2021
Thank You for your feedback. We hope to improve on your stay next time.

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2021
Response from ABVI on Mar 2, 2021
Thank You for your feedback. We hope to improve on your stay next time.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Nick on Feb 22, 2021
Thank You for staying with us! We appreciate the review.

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
It was work related nothing but rest
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Was nice could been little nicer but beeing near ads certain complications other dont deal with
Stayed 1 night in Sep 2020

8/10 Good

elizabet

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

daisy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Stayed 7 nights in Jul 2020

2/10 Terrible

tamyka

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

David

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

4/10 Poor

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here in the past and it was ok but this time the attendant to check in was rude. We had to show all id's for both adults. I have never had to do this before. He was rude when he asked for it. The comforter on the bed was all stained. We ended up throwing it on the floor. The room was hot. We got there at midnight and was ready to go to sleep but it was hot. The carpet has a ton of stains. The bath tub is nasty looking barely wanted to put my feet in it.
Stayed 1 night in Jun 2020

8/10 Good

Drac, frreeport,tx

Liked: Staff & service
Disliked: Cleanliness
Room Had makeup or bloodstains on carpet . Jus had not met expectations but cable tv was awesome
Stayed 1 night in Jun 2020