Suite, Multiple Beds, Non Smoking (Two-Bedroom) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Baymont by Wyndham Clute/Lake Jackson

2.5 out of 5
Baymont by Wyndham Clute/Lake Jackson
900 West Highway 332, Clute, TX

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 602 reviews" "
Rating 8 - Good. 193 out of 602 reviews" "
Rating 6 - Okay. 92 out of 602 reviews" "
Rating 4 - Poor. 43 out of 602 reviews" "
Rating 2 - Terrible. 45 out of 602 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Thelma G

Traveled with family
Liked: Staff & service, amenities
It smelled weird like someone was smoking
Stayed 1 night in Apr 2024
Response from Laura on Apr 17, 2024
Dear Thelma,Thank you for sharing your feedback with us. I apologize that your experience did not meet your expectations. We are looking into your concerns of a weird smell. Rest assured that we will take the appropriate actions in attempt to prevent any future occurrences. It is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast is solid and this location is easy to get to anywhere on the Lake or beach.
Stayed 2 nights in Apr 2024
Response from Laura on Apr 17, 2024
Hi Daryoush, thank you for taking the time to leave us such a great review. We love it when our guest enjoy their stay with us! Guest satisfaction is our top priority. We hope to see you again soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent receptionist her name was KAYLA very friendly and attentive much appreciated for special occasions
Stayed 1 night in Apr 2024
Response from Laura on Apr 17, 2024
Hi Debbie! Thank you for taking the time to tell us about your experience at Baymont Clute/Lake Jackson. We love to receive 5 star reviews! We are just so pleased to hear that you enjoyed your stay and that our staff member was so awesome. Guest satisfaction is our top priority. We so hope to have the pleasure to serve you again in the future.

10/10 Excellent

Josephina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice awesome customer service
Stayed 2 nights in Mar 2024
Response from Laura on Apr 6, 2024
Hi Josephina,Thank you for taking the time to share about your experience here at Baymont Clute/Lake Jackson. We are so pleased to know that you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Chong

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
My room was dirty , floor not clean and all the towel look old and I found hair on multiple towel . And towel is browning. Room door is not fixed and the lock is hard to lock for the price I’ll stay better at studio 6 . But if you carry a name WYNDHAM. I think it will be better than motel .
Stayed 1 night in Mar 2024
Response from Laura on Apr 7, 2024
Dear Chong,Thank you for taking the time to provide your feedback. We appreciate your input, and it is through insights such as yours that we can improve. We are thoroughly reviewing your concerns and would like to assure that addressing them promptly is our top priority. I do want to apologize for any problems that you encountered during your stay. Our goal is to exceed your expectations. Thank you again and it is our hope to have the opportunity to serve you better in the future.

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
Smelt like smoke had to get Febreze and a candle to help with the smoke smell. Looks completely different from the pictures. There were stains on the couch, dresser, and bathtub. The building is veryyyyy old. But it’s okay for the price
Stayed 2 nights in Mar 2024
Response from Laura on Apr 6, 2024
Dear Jose,Thank you for taking the time to tell us about your experience at Baymont Inn and Suites. I do apologize that the room did not meet your expectations. We take this very seriously and rest assured that we will take the appropriate measures to improve. It is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Laura on Apr 5, 2024
Hi Frank! Thank you for taking the time to rate your experience at Baymont Inn and Suites. We are pleased that you enjoyed your stay! We hope to serve you again in the future.

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The only thing that was bothersome was the traffic you could hear the traffic pretty loud other than that I enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Laura on Apr 5, 2024
Thank you Patricia for taking the time to tell us about your experience at Baymont Inn and Suites. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Juan

Liked: Amenities
All good
Stayed 1 night in Mar 2024
Response from Laura on Mar 10, 2024
Hi Juan,Thank you for telling us about your experience here at Baymont Inn & Suites. Guest satisfaction is our number one priority. We hope to have the pleasure to serve you again soon.

10/10 Excellent

Josephina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay will be back great customer service
Stayed 2 nights in Feb 2024
Response from Laura on Mar 10, 2024
Dear Josephina, Thank you for taking the time to tell us about your recent stay here at Baymont Inn & Suites. It is always such a pleasure to receive positive feedback and we are pleased that you had a great experience. Guest satisfaction is our #1 priority. We hope to see you again soon Josephina!

8/10 Good

Tamiko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & helpful staff to our needs.
Stayed 1 night in Feb 2024
Response from Laura on Feb 27, 2024
Dear Tamiko, Thank you for taking the time to tell us about your recent experience at the Baymont Inn & Suites. It is always a pleasure to receive positive feedback. I am especially pleased to hear that you found our staff helpful. Guest satisfaction is #1 here at Baymont Clute/Lake Jackson. Thank you again and we hope to have the pleasure to serve you again in the future.

2/10 Terrible

Christine, Missouri City

Business traveler
The room 202 had bed bugs and me be Break out alll over my body. I couldn’t even stay my last night there . It’s a shame that this Happen.
Stayed 1 night in Feb 2024
Response from Laura on Feb 23, 2024
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Baymont Inn & Suites. I do apologize for any problems that you experienced. Rest assured that we will thoroughly investigate your concerns, and address them promptly. I don't have any record of you informing the front desk staff about these issues so please feel free to contact us with any further information that could be helpful .Again thank you for taking the time to let us know, this is what helps us to improve. Guest satisfaction is our #1 priority

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Laura on Feb 17, 2024
Dear Linda,Thank you for taking the time to rate your stay at Baymont Inn & Suites. It is always a pleasure to receive positive feedback. We hope to see you again soon!

4/10 Poor

ERICA

Disliked: Property conditions & facilities
This property didn’t look like the pictures at all! Our towels were dirty, the grout in the tile was disgusting, part of the ceiling was messed up. Like no repairs had been done and cleaning was not top notch.
Stayed 1 night in Jan 2024
Response from Laura on Jan 25, 2024
Dear Erica,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. I do apologize that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to improve and repair these issues. Guest satisfaction is our #1 priortiy.

6/10 Okay

Shaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Laura on Jan 25, 2024
Dear Shaka,Thank you for taking the time to rate your stay here at Baymont Inn & Suites. Customer satisfaction is our #1 priority. We hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Maria

Stayed 1 night in Jan 2024
Response from Laura on Jan 25, 2024
Dear Maria, Thank you for taking the time to rate your recent stay here at Baymont Inn & Suites. We are happy to hear that you enjoyed your visit. We hope to see you again soon!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Deal
The front desk was friendly and helpful. The room was very clean and large. The bed was SO comfortable. The bathroom was nicely outfitted. Very reasonably priced especially based on the size and amenities, like a microwave, fridge, etc. Would definitely recommend and would stay there again personally
Stayed 1 night in Jan 2024
Response from Laura on Jan 25, 2024
Dear Patricia, Thank you so much for taking the time to write this kind review. It is always a pleasure to receive positive feedback. We hope to see you again soon.

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Laura on Jan 25, 2024
Dear Lloyd,Thank for taking the time to rate your stay here at Baymont Inn & Suites. We hope to see you again in the future.

10/10 Excellent

Vontrel, Crest Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Canceled before staying but heard great things!
Stayed 1 night in Dec 2023
Response from Laura on Jan 25, 2024
Dear Vontrel,Thank you for taking the time to write a kind review. We hope that you will be able to stay next time!

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Laura on Dec 19, 2023
Dear Matt,Thank you for taking the time to rate your experience here at Baymont Inn & Suites. We are pleased to hear that you enjoyed your stay. Please feel free to let us know how we can improve to better serve our guest.

8/10 Good

stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Laura on Feb 9, 2024
Dear Stephen,Thank you for taking the time to rate your stay at Baymont by Wyndham Clute/Lake Jackson. We hope to serve you again in the future.

10/10 Excellent

Jackalyn

Stayed 1 night in Nov 2023
Response from Laura on Dec 19, 2023
Dear Jackalyn,Thank you for taking the time to rate your experience at Baymont Inn & Suites. We are so pleased to hear that you enjoyed your stay. We hope to serve you again in the future.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , bed súper confortable, We really enjoyed the satay .
Stayed 1 night in Nov 2023
Response from Laura on Nov 19, 2023
Dear Maria,Thank you for taking the time to tell us about your experience at Baymont Inn & Suites. We are so happy to hear that you enjoyed your stay. We hope to have the opportunity to serve you again in the future.

6/10 Okay

John

Traveled with group
Disliked: Property conditions & facilities, room comfort
Disappointing
Hotel is a tired and the rooms need updating as it is very dark. Breakfast was sparse, hot water was cold. How hard is it to keep hot water for tea.
Stayed 1 night in Nov 2023
Response from Laura on Nov 15, 2023
Dear John,Thank you for taking the time to tell us about your experience at Baymont Inn & Suites. I am sorry to hear that your stay did not meet your expectations. I am especially saddened to hear that you did not enjoy our breakfast and that there was no hot water made. We will be looking at new options for the future and have addressed the issue with keeping hot water. Thank you again and we hope to have the opportunity to better serve you in the future.

6/10 Okay

John

Traveled with partner
Their were a few small roaches in the room. Bathtub was dated. The gravy was extremely salty on the breakfast bar. Morning front desk clerk did not seem to understand customer service.
Stayed 3 nights in Nov 2023
Response from Laura on Nov 12, 2023
Dear John,Thank you for taking the time to tell us about your experience at Baymont Inn & Suites. I am very sorry that we did not meet your expectations during your stay. Please rest assured that we are working to correct the problems that you experienced to prevent any future occurences. Again thank you for helping us to know where we need to improve.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Mediocre
Hotel is run down, room cards were disabled after 1 day, just not the best experience.
Stayed 2 nights in Oct 2023
Response from Laura on Nov 12, 2023
Thank you for taking the time to tell us about your stay at Baymont Inn & Suites. I'm very sorry that you did not have a good experience. Guest satisfaction is our #1 priority. Rest assured we are working to improve in these areas of concern and it is our hope to serve you again in the future

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Laura on Oct 12, 2023
Dear Rodolfo,Thank you for taking the time to rate your experience at Baymont Inn & Suites. It is always a pleasure to receive positive feedback. We hope to see you again soon.

6/10 Okay

Anidia

Stayed 1 night in Sep 2023
Response from Laura on Oct 6, 2023
Dear Anidia,Thank for taking the time to rate your experience at Baymont Inn & Suites. Please feel free to let us know how we could have better met your expectations. Guest satisfaction is our #1 priority. Thank you again and it is our hope to serve you again in the future.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great stay….,slept in, staff was great, bfast good and room was clean and lots of space.
Stayed 2 nights in Sep 2023
Response from Laura on Oct 6, 2023
Dear Yolanda,Thank you for taking the time to tell us about your recent experience at Baymont Inn & Suites. We are so happy to hear that you enjoyed your stay! We hope to see you again in the future.

6/10 Okay

Genai

Business traveler
Property was average. The thing i did not like was there was a dog in the pool swinming with the owner,as i am checking in i let the front desk person know about the dog in the pool,she sees it in the camera and did not say or did anything about it… i believe her name was (yvette).
Stayed 2 nights in Sep 2023
Response from Laura on Sep 27, 2023
Dear Genai,Thank you for taking the time to tell us about your recent experience at Baymont Inn & Suites. Your feedback is extremely important to us. I do apologize that there was a dog in the pool and that our front desk associate did not acknowledge the issue. We have have addressed the with our front desk staff and they are aware that we do not allow pets in the pool and we should immediately take care of any situations that should arise.It is our hope that you will allow us to better serve you in the future.

10/10 Excellent

Mirna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Laura on Sep 25, 2023
Dear Mirna,Thank you for taking the time to tell us about your experience at Baymont Inn & Suites. We are so happy to hear that you enjoyed your stay. We hope to have the opportunity to serve you again soon!

10/10 Excellent

Zoia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast; friendly stuff and excellent value for the price
Stayed 1 night in Sep 2023
Response from Laura on Sep 11, 2023
Dear Zoia,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. It is always a pleasure to receive positive feedback. We are so pleased that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Laura on Sep 26, 2023
Dear Daniel,Thank you for taking the time to rate your experience at Baymont Inn & Suites. We are happy to hear that you enjoyed your stay and hope to see you again soon.

8/10 Good

Cory

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Dark rooms, clean bathrooms, good service, no frills and gets the job done.
Stayed 1 night in Sep 2023
Response from Laura on Sep 5, 2023
Thank you for taking the time to tell us about your recent stay here at Baymont Inn & Suites. We are happy to hear that you were satisfied with your experience and we hope to serve you again in the future.

8/10 Good

JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service
Glad we brought are own pillows because theres were very small. The ice machine didn't work but we bought bags of ice everyday to keep in our cooler. Overall it was good and I would stay here again. Staff was very nice and breakfast was great!
Stayed 3 nights in Aug 2023
Response from Laura on Sep 5, 2023
Thank for telling us about your recent stay here at Baymont Inn & Suites. We are pleased to hear that you enjoyed your stay and that our staff was friendly. Also that you enjoyed breakfast! I do apologize that our pillows did not meet your expectations and that our ice machine was not making ice up to speed. We do hope to have the pleasure to serve you in the future.

10/10 Excellent

Tierra, Westlake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a family.
Stayed 2 nights in Sep 2023
Response from Laura on Sep 4, 2023
Thank you for taking the time to rate your experience here at Baymont Inn & Suites. We are so pleased that you enjoyed your stay. Hope to see you again soon!

8/10 Good

Terrie

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Laura on Sep 2, 2023
Thank you for taking the time to rate your recent stay at Baymont Inn & Suites. We hope to see you again soon.

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service
It was fine
Stayed 2 nights in Aug 2023
Response from Laura on Aug 27, 2023
Dear Connie,Thank you for taking the time to tell us about your recent stay here at Baymont Inn & Suites. We hope to serve you again in the future.

10/10 Excellent

Tess

Stayed 1 night in Aug 2023
Response from Laura on Aug 28, 2023
Dear Tess,Thank you for taking the time to tell us about your stay here at Baymont Inn & Suites. We are so pleased to hear that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Amie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean and the hot breakfasts provided were top notch.
Stayed 3 nights in Jul 2023
Response from Laura on Aug 27, 2023
Dear Amie,Thank you for taking the time to tell us about your stay here at Baymont Inn & Suites. We are so happy that your enjoyed your room and breakfast! We look forward to seeing you again if you come this way!

8/10 Good

staci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good for the most part. They are pet friendly so we brought 2 dogs but not a lot grassy area for them to go potty except near the feeder road. Breakfast was free but not great. It was good for the price. The room had a seperate living room area which we liked.
Stayed 2 nights in Aug 2023
Response from Laura on Aug 24, 2023
Dear Staci,Thank you for taking the time to tell us about your recent stay at Baymont Inn & Suites. I'm sorry to hear that we didn't fully meet your expectations. Please feel free to let us know how we can improve to better serve you in the future.Sincerely,Laura JonesFront Desk Associate

6/10 Okay

Dominic

Disliked: Staff & service
When I walkeed in my room I found someones' trash in the waste basket. As I walked toward the bed it appeared as though someone used it before I got there. The pillows were bunched together, one corner of the bedspread and sheet was disturbed and long strand of black hair was on the pillow and in the bed. I had to ask fo soap since there were none to be found in the bathroom.
Stayed 1 night in Aug 2023
Response from Laura on Aug 24, 2023
Dear Dominic,Thank you for taking the time to tell us about your experience at the Baymont by Wyndham Clute. Please allow me to express my sincerest apologies about the issues you encountered with your room. We encourage our guests to always inform the front desk that the room is not satisfactory as soon as possible. If available we will gladly move to a different room. Also we taking the appropriate measures to address the problems you encountered to prevent any future occurrences. Here at Baymont Inn & Suites we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Laura JonesFront Desk Associate

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under rated
I'm apt to believe it's a 8+ in overall rating. It was nice. Will stay here again.
Stayed 2 nights in Aug 2023
Response from Laura on Aug 22, 2023
Dear Scott,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. We are so pleased to hear that you enjoyed your stay! Hope to see you again soon.

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was courteous and professional.
Stayed 3 nights in Aug 2023
Response from Laura on Aug 19, 2023
Dear Brenda,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. I am particularly pleased that you found our staff courteous and professional. We continuously strive to exceed your expectations. We hope to serve you again in the future.Sincerely,Laura JonesFront Desk Associate

10/10 Excellent

Vicki

Stayed 2 nights in Aug 2023
Response from Laura on Aug 19, 2023
Dear Vicki,Thank you for taking the time to tell us about your stay here at Baymont Inn & Suites. We are very happy you enjoyed your stay. Hope to see you again soon!Sincerely,Laura JonesFront Desk Associate

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Laura on Aug 19, 2023
Dear Sergio,Thank you for taking the time to rate your recent experience at Baymont Inn & Suites. It is always a pleasure to receive a positive rating! We hope to serve you again in the future.Sincerely,Laura JonesFront Desk Associate

10/10 Excellent

casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Laura on Aug 19, 2023
Dear Casey, Thank you for taking the time to rate your recent stay at Baymont Inn & Suites. We are very pleased that you enjoyed your stay. We hope to see you again soon.Sincerely,Laura JonesFront Desk Associate

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty and ants were everywhere. Lotion was used by previous people who stayed and wasn’t replaced.
Stayed 2 nights in Jul 2023
Response from Laura on Aug 19, 2023
Thank you for taking the time to tell us about your recent experience here at Baymont Inn & Suites. Please allow me to express my sincerest apologies about the problems you encountered during your stay. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Laura JonesFront Desk Associate

8/10 Good

Sussan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laura on Aug 19, 2023
Dear Sussan,Thank you for taking the time to rate your experience here at Baymont Inn & Suites. We hope to serve you again in the future.Sincerely,Laura JonesFront Desk Associate