Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Pictures VS. Words

Posted Apr 15, 2015
Pros: How the Bar kept me up all Night and the lack of hot water.
The Cherotel is actually an old out dated Clarion. The pictures posted on expedia looked great so I booked one night for my business trip and one night was too long!!!! I was not at all impressed with the bed that felt like a rock. The Bar opens up to just about every room in the place so your hearing drunks shooting pool all night and bottles breaking in the trash can. All and All I got about 4 hours of sleep to wake up to a shower that had no pressure or hot water!!!!! I wont be staying again!!!! They got me, Dont let them Get you!!!!
2 out of 5
by A verified travelerfrom Pflugerville

better options down the road

Posted Feb 1, 2015
Pros: lobby area had free coffee. Our room was very spacious. Pool table and bar inside hotel.
Location: We loved eating at Lake Jackson Seafood restaurant.
We didn't enjoy our stay. We were trying to sleep around 1am when I heard loud voices yelling across the indoor courtyard. I walked out of the room and over to the front desk to see what the problem was. There were two families that appeared to have just check-ed i. I didn't understand the language they were using so not sure what they were yelling about. The sad thing is the front desk clerk never tried to get them to be quiet while I was there. I asked one lady to be quiet, but it didn't work for long. The ice machine is was sent to by the front desk was broken. It looked like it hadn't worked in a while. Our room was very spacious, but the bathroom felt tiny and it clearly needed some mildew scum remover. The breakfast did include eggs, bacon, and waffles. However, the taste wasn't that good. The waffles didn't have syrup. The bagels didn't have cream cheese. Inside the hotel had a strange musty smell to it. Also our room had a strange oder to it. I think this hotel may have been a top of the line hotel 40 years ago, but not anymore. Spend a little bit extra money and find something else.
2 out of 5
by A verified traveler

Never again

Posted Jan 31, 2015
The hotel has a large foyer with a bar on the first floor open from 5pm-midnight. My room was all the way across from them and I could hear drunken people yelling loudly. The walls are thin and the doors slam. My room was decent although the bathroom is tiny. They offer free wi-fi but it would frequently cut out on me. They offer a gym which has 1 treadmill, an elliptical and some bikes. None of them work. When I went to the front desk, the lady came to the gym with me and tried them. After she saw they didn't work, she called maintenance who told her the treadmill was not working, but everything else should be. She told me she would let me know once they do maintenance on it the next day. They never got it fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Overall we enjoyed our stay her. The staff was nice and do a good job of keeping everything clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family trip.

Posted Dec 27, 2014
Pros: It's location, room cleanliness and staff..
Cons: All was well with the accomodations.
Location: Good location and accessability to the expressway.
The hotel location was only a few miles from our family, and close to the mall and other venues of interest.
1 out of 5
Recommended
for Business Travelers
by Alannafrom Spring, TX

Lake Jackson show

Posted Nov 18, 2014 on Hotels.com
Not satisfied at all. The bed was extremely hard, the sink & tub would not drain properly and they were reluctant to provide more than one towel and one washcloth per person.
3 out of 5
by A verified traveler

Meh..........

Posted Nov 17, 2014
My room was clean but had an old smell. Since I travel with my ScentSanity air freshener it was not a problem to take care of the smell. I had to do a little maintenance to get some of the electrical items (desk lamp and television) working because the plugs had no power. The bar staff was great. While checking out in had to wait for 20 to 30 minutes because no one could find the front desk clerk. I hope the new owners give the place a nice update. It has potential just needs to be cared for.
2 out of 5
by A verified travelerfrom Texas

No hot water, uncomfortable bed.

Posted Nov 8, 2014
Pros: We had stayed here after Hurricane Ike and rhe folks were great, making thr best of a bad situation. The people are still great.
What more can I say. Also had very loud neighbors that kept me up most of the night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

High School Reunion

Posted Nov 4, 2014
This hotel is a very nice hotel in the Lake Jackson/Clute, Texas area. My family and I have stayed at another hotel in the area - I think it was a Best Western and is now Baymont Inn and Suites. My family and I like The Cherotel Hotel better. The next time my family and I are in the area we will stay at The Cherotel Hotel again.
2 out of 5
Recommended
by A verified traveler

The pictures on the Internet are deceiving.

Posted Oct 14, 2014 on Hotels.com
I will not stay at this hotel again.