Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Jackson, TX

This was a great hotel stay for the money.

Posted Jun 23, 2015
Pros: Comfortable and quiet.
Cons: There were some areas that had a bit of dust buildup.
Location: Surfside Beach is about 10 miles away.
The bed was perfect and the pillows were uber soft!
3 out of 5
by A verified traveler from Houston, TX

Meh.

Posted Jun 15, 2015
Pros: Friendly staff.
Cons: Management needs to make sure that issues are taken care of in a timely manner.
Location: 15 minutes from Surfside Beach.
The hotel was easy to get to and was clean. The staff was very friendly and accommodating. The downside was, the hot water heater was broken. They had someone working on it but no one told us it was broken until we complained. I feel that was something they should have told us when we checked in. Then the thermostat in the room was broke. It was either on or off. We froze all night. When I told them about it at checkout, the lady said that they had had a glitch in the system the week before and were having to reset each individual thermostat. So why didn't they reset it before we checked in? They knew the problem existed so it should have been fixed. We had issues with another hotel in this chain before so I don't think I will be staying at a Holiday Inn Express again.
5 out of 5
Recommended
for Business Travelers
by Luceli from Katy, TX

Just what I needed

Posted Mar 9, 2015 on Hotels
Finally I found a decent place to spend my days while I work. I was very comfortable the whole week I was there. Customer service is very good and people are nice. Breakfast ladies are very very nice. Room was very clean, carpet felt very clean and those pillows are amazing! I slept like a baby. I'll definitely come back for my next trip!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Pleasant stay

Posted Feb 17, 2015 on Hotels
Very clean hotel with comfortable beds. Good size room with good breakfast. Very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very clean room, very nice staff.

Posted Aug 31, 2014
Pros: Clean and convenient
The rooms are clean and well maintained. They are well insulated, so they were quiet. Soft, fluffy towels. Lots of breakfast choices.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2014 on Hotels
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2014 on Hotels
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 14, 2014 on Hotels
4 out of 5
Recommended
for Families
by Kimberly

This traveler left a rating score only Posted May 7, 2014 on Hotels
1 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 19, 2014 on Hotels
Bed very uncomfortable.