Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Fantastic hotelPosted Aug 7, 2012
Pros: Music everywhere
Really good hotel, little things like a really comfey bed, kettle and coffee in room which is unsual and staff were great. Views were great and i really like the amount of live music in the hotel, overall excellent hotel
for Everyoneby Tracy from Texas
I won't stay here again.Posted Jul 14, 2012
Pros: The dining terrace was lovely.
Cons: The staff did not care about providing high level service
Location: Nice Location
We expected four star service from this hotel and did not get it. The advertised wi-fi service didn't work and when I came to the front desk for the second time to see if they could help me get internet service I was told it was 11 at night and they couldn't help me. They parked our car for us and when we checked out they hadn't given our key a parking tag so they didn't know where our car was. NOT ACCEPTABLE in a luxury establishment. At dinner our server was pushy and rushed us through our order instead of guiding us. Then, after she served dessert, she disappeared. We sat until 11 waiting for our bill and had to walk out and find someone to give us the bill. NOT ACCEPTABLE in a first class hotel. The staff fawned all over wealthy middle easterners but if you are not of that demographic they clearly don't care about making your stay pleasant or enjoyable.
for Couplesby A verified traveler from Rockville, Maryland
Great hotelPosted Oct 10, 2011
We were extremely happy with this hotel. We had a wonderful view of the lake from our room balcony. We loved the convenience of the funicular.
Recommendedby A verified traveler from Jakarta, Indonesia
Good Location with Nice viewPosted Mar 28, 2011
Only if the weather was nice... :(
for Couplesby A verified traveler from Ft. Laud, Fl
Treated like royaltyPosted Oct 7, 2010
Hotel and location are beautiful. Staff is superb! Everyone, from housekeeping to the reception staff are most accommodating. We celebrated our 26th wedding anniv. but the hotel made us feel like we were on our honeymoon.. They went out of their way to make our stay special! There is not one flaw at this hotel.
Recommendedby A verified traveler
Posted Nov 22, 2006