Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Small hotel on a town square

Posted Jul 10, 2015
Pros: Great location.
Cons: It could be noisy at bar closing time.
Location: Within walking distance from all major attractions. Many good restaurants around the hotel.
It is a small hotel on a town square, with all its cobble stones and fountain, shops and outdoor cafe and 10 minutes walk from the train station, the Chapel Bridge and Reuss River. It is meticulously clean, well maintained and the room size is adequate. It is so clean that the staff at check in will warn you not to walk into the mirror in the small elevator! Staff is friendly and helpful and responses quickly to inquiry. Excellent for the value
4 out of 5
Recommended
for Everyone
by A verified traveler

july in lucerne

Posted Jul 5, 2015
Nice hotel. Large room. Unfortunately no air conditioning so very hot during July heat wave!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, California

Perfect hotel in perfect location

Posted Jun 2, 2015
Pros: Almost everything
Cons: WiFi
Hotel is located in Lucerne old town; minutes walking from railway station and all places of interest. Friendly stuff, excellent room, breakfast etc. The only complaints are: WiFi sometimes becomes too slow and, if the room faces the square, cleaning machines make loud noise too early in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from Luzern, Switzerland

Fantastic Apartments

Posted May 26, 2015
When my brother and myself arrived at the hotel, the man at the hotel reception informed us that the hotel has been overbooked but kindly gave us 2 apartments instead which was great news.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Old town Lucerne ambiance

Posted May 13, 2015
Pros: The location, cleanliness and friendly staff.
Cons: One of the hotel's charms is that it's on a quaint square, however it can be noisy at night. Not the hotel's fault.
Location: In old town with lots of shopping and attractions
A charming hotel in the old part of Lucerne, it's within walking distance of many shops, attractions, restaurants, and the train station. The staff is welcoming and they all speak English. A typical European breakfast is included which is good. Lucerne is a beautiful city by a huge lake and nestled in the Alps.
3 out of 5
Recommended
for Families
by Jagannathan from India

Review of Best Western Krone at Luzerne

Posted Apr 25, 2015 on Hotels
The hotel is in an awesome neighborhood, minutes by walk to Chapel Bridge, shopping, railway station, Lucerne waterfront etc. The rooms are clean and fairly spacious. However, the breakfast is awful...not much spread, the breakfast area is very cramped, the quantity of most items are minimal (not even lasting 1 hour from breakfast start time) and most of all, the waitress serving breakfast has a BAD, GRUMPY attitude. My kids hated the breakfast here for all three days we were here.
4 out of 5
Recommended
for Families
by Sudhindra from bangalore

3 days family trip

Posted Apr 23, 2015 on Hotels
Breakfast spread is poor.same corn flakes for 3 days.very less options.
5 out of 5
Recommended
for Couples
by Rafael from São Paulo

Excelente localização, com conforto e qualidade!

Posted Apr 21, 2015 on Hotels
Extremamente bem localizado, no centro da Old Town de Lucerna, não poderia ser melhor! Equipe simpática e solícita, bom café da manhã (incluso), e o padrão suíço de limpeza e conforto. Recomendo esse hotel de olhos fechados, acredito ser a melhor relação custo x benefício da cidade.
5 out of 5
Recommended
for Families
by Santhosh from london

Bit expensive but worth the money!

Posted Apr 8, 2015 on Hotels
excellent hotel with in minutes from train station, friendly & helpful staff, tasty breakfast all in all comfortable stay
3 out of 5
Recommended
for Business Travelers
by Salome from der Nordwestschweiz

Gute Lage

Posted Mar 22, 2015 on Hotels
wir waren schon mehrmals da, weil das Hotel sehr zentral liegt. Sehr freundliche Bedienugn an der Rezeption.Einziger Nachteil ist, dass man den "Strassenlärm" recht gut hört auch sind die Wände eher ringhörig. Vom Frühstück darf man nicht all zu viel erwarten aber es ist o.k.... sonst würden wir nicht regelmässig dorthin gehen.