Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Japan
交通の便が良すぎPosted Feb 19, 2015
for Everyoneby A verified travelerfrom Germany
Great location, near everything in Luzerne.Posted Jan 6, 2015
Pros: See above.
Cons: See above.
Location: See abo ve.
The Good: The staff was very helpful and polite. The room was very large and comfortable. The windows have typical "German" scrolling shields, so that helps to keep out the light. The room had a wide range of TV channels, both in German and in English. Breakfast was equally good. The Bad: there is a disco down on the ground level. Even with our room on the 4th floor, you can hear the thumpa-thumpa-thumpa until 0400 or later in the morning. The hotel should do something about this disco, as I'm not the first person to make this comment. Not sure where this disco is, but it's very annoying. Bring earplugs. There is a Starbuck in the entrance, and it gets very busy. Just a bunch of young kids, smoking outside, and then, coming to sit and play with their devices. Get a life and stop smoking. Overall, however, it was a good place to stay. I'd definitely return!
for Couplesby Qianlifrom 中国
不错的酒店Posted Dec 25, 2014 on Hotels.com
房间很大 地理位置在新城区很好 就在火车站隔壁 唯一不好的就是房间网络信号巨差
for Business Travelersby A verified traveler
Stets bemüht, wenig echte Hilfe.Posted Nov 29, 2014 on Hotels.com
Achtung nur 4 Parkplätze fürs ganze Hotel verfügbar, unbedingt vorab reservieren, ansonsten muss man ewig Parkplatz suchen und entsprechend weit sein Zeugs schleppen.
for Familiesby Jaberfrom United Arab Emirates
wonderful stay in luzernPosted Nov 25, 2014 on Hotels.com
every thing was good exept the room need a water boiler
for Business Travelersby Johnfrom Birmingham, AL
My new go-to in LucernePosted Oct 22, 2014 on Hotels.com
The price was right. The staff was friendly and accommodating. The breakfast was solid. Great hotel for the business traveler in Lucerne.
for Familiesby A verified traveler
Right at the train stationPosted Oct 15, 2014 on Hotels.com
We stayed in the triple room, very spacious with three large windows viewing beautiful luzern. The staff at reception are very friendly. No air-con but the hotel provides 2 electric fans, ok in July. Will stay at this hotel again for the next visit.
for Familiesby Praveenfrom London
Posted Sep 20, 2014 on Hotels.com
Excellent property with great service. Highly recommended.
for Couplesby ＪｉＪｉfrom Ｊａｐａｎ
駅に近いPosted Aug 20, 2014 on Hotels.com
for Everyoneby A verified travelerfrom London
Pretty much perfectPosted Jul 21, 2014
Pros: Location. Unexpectedly nice to find that they had all the ITV channels to watch!
Cons: The service in the rooftop bar was poor, but I guess that maybe have different management to the hotel itself.
Location: It is very close to the center of town, so food and all the sights are all in walking distance.
This hotel is almost perfectly placed, its only a few minutes walk from the train station and piers. The staff were friendly and accommodating and service always with a smile.