Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

交通の便が良すぎ

Posted Feb 19, 2015
Cons: アメニティは少なめです。部屋にはエアコンが無く、スタッフは事務的だったかも。
駅の真横です。絶対に迷わない! ただお値段に見合うかと言われると...?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Great location, near everything in Luzerne.

Posted Jan 6, 2015
Pros: See above.
Cons: See above.
Location: See abo ve.
The Good: The staff was very helpful and polite. The room was very large and comfortable. The windows have typical "German" scrolling shields, so that helps to keep out the light. The room had a wide range of TV channels, both in German and in English. Breakfast was equally good. The Bad: there is a disco down on the ground level. Even with our room on the 4th floor, you can hear the thumpa-thumpa-thumpa until 0400 or later in the morning. The hotel should do something about this disco, as I'm not the first person to make this comment. Not sure where this disco is, but it's very annoying. Bring earplugs. There is a Starbuck in the entrance, and it gets very busy. Just a bunch of young kids, smoking outside, and then, coming to sit and play with their devices. Get a life and stop smoking. Overall, however, it was a good place to stay. I'd definitely return!
4 out of 5
Recommended
for Couples
by Qianlifrom 中国

不错的酒店

Posted Dec 25, 2014 on Hotels.com
房间很大 地理位置在新城区很好 就在火车站隔壁 唯一不好的就是房间网络信号巨差
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Stets bemüht, wenig echte Hilfe.

Posted Nov 29, 2014 on Hotels.com
Achtung nur 4 Parkplätze fürs ganze Hotel verfügbar, unbedingt vorab reservieren, ansonsten muss man ewig Parkplatz suchen und entsprechend weit sein Zeugs schleppen.
4 out of 5
Recommended
for Families
by Jaberfrom United Arab Emirates

wonderful stay in luzern

Posted Nov 25, 2014 on Hotels.com
every thing was good exept the room need a water boiler
5 out of 5
Recommended
for Business Travelers
by Johnfrom Birmingham, AL

My new go-to in Lucerne

Posted Oct 22, 2014 on Hotels.com
The price was right. The staff was friendly and accommodating. The breakfast was solid. Great hotel for the business traveler in Lucerne.
5 out of 5
Recommended
for Families
by A verified traveler

Right at the train station

Posted Oct 15, 2014 on Hotels.com
We stayed in the triple room, very spacious with three large windows viewing beautiful luzern. The staff at reception are very friendly. No air-con but the hotel provides 2 electric fans, ok in July. Will stay at this hotel again for the next visit.
5 out of 5
Recommended
for Families
by Praveenfrom London

Posted Sep 20, 2014 on Hotels.com
Excellent property with great service. Highly recommended.
4 out of 5
Recommended
for Couples
by JiJifrom Japan

駅に近い

Posted Aug 20, 2014 on Hotels.com
駅からのお店がある地下道を上がるとすぐホテルで、駅に近いが、賑やかな交差点に面していて、少々騒音が気になるが、船や鉄道移動には、便利なホテル。市内観光にも便利。駅の地下には食べる所、COOPもあり便利。静かな場所を希望するなら向かないホテル。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Pretty much perfect

Posted Jul 21, 2014
Pros: Location. Unexpectedly nice to find that they had all the ITV channels to watch!
Cons: The service in the rooftop bar was poor, but I guess that maybe have different management to the hotel itself.
Location: It is very close to the center of town, so food and all the sights are all in walking distance.
This hotel is almost perfectly placed, its only a few minutes walk from the train station and piers. The staff were friendly and accommodating and service always with a smile.