Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom London
Pretty much perfectPosted Jul 21, 2014
Pros: Location. Unexpectedly nice to find that they had all the ITV channels to watch!
Cons: The service in the rooftop bar was poor, but I guess that maybe have different management to the hotel itself.
Location: It is very close to the center of town, so food and all the sights are all in walking distance.
This hotel is almost perfectly placed, its only a few minutes walk from the train station and piers. The staff were friendly and accommodating and service always with a smile.
Recommendedby John Fabianfrom Seattle area
Grand old hotel in LuzernPosted Jul 11, 2014 on Hotels.com
Room was on the small side for 2 adults and one 12-year old grandchild. Liked the breakfast and free wi-fi. Nice location just adjacent to the rail station. Had dinner at Burger King just across the street. No issues on room rate advertised on hotels.com. Would pick this one again.
Recommendedby Amy Littlefieldfrom Maryland
Great find and perfect locationPosted Jun 3, 2014 on Hotels.com
We got off the train in Luzern and the hotel was just across the street - so convenient! The staff was extremely friendly and allowed us to check in early. The room was larger than expected and very clean. The bathroom had a nice, hot shower. The complimentary breakfast was delicious. The hotel is within easy walking distance of all attractions and we were very comfortable. We would definitely stay again.
for Everyoneby JT
Excellent place and so close to the train stationPosted Apr 14, 2014
Great staff, beautiful room, and great breakfast! A nice way to experience beautiful Lucerne...
for Familiesby A verified traveler
Cozy for all tourist!Posted Dec 30, 2013
Pros: Facilities and kind staff
Cons: Wi-Fi (customers have to pay in website by themselves...including wi-fi fee when we pay)
When you going out from Bahnhof you can see right after. Most of them kind-staff and facilities at the ground floor. I was very good price compared to performance.
Recommendedby JWfrom Chicago
Fantastic Hotel!Posted Nov 16, 2013 on Hotels.com
This hotel is everything that you would expect when booking. The rooms are very comfortable, the lobby is clean, with an old-time feel. The location is across the street from the train station in Lucerne, and a block from the River (5 minute walk from the Chapel Bridge). We were extremely satisfied with this hotel. Note: There is a Starbucks in the lobby, and several restaurants and eateries on the same block. The staff was attentive, even going out of their way to assist with guest request.
Recommendedby A verified traveler
Good hotel near train stationPosted Nov 9, 2013 on Hotels.com
Good place to stay, they have a great bar on the roof! Internet only in lobby so not convenient, unless you buy a card. Great place to stay especially if you travel by train.
Recommendedby Lim Thian Serfrom Singapore
Quality of ServicePosted Oct 28, 2013 on Hotels.com
good hospitality from the reception staff. They are very polite and helpful in redering assistance. Centrally located for convenience of travel.
for Business Travelersby Sandyfrom London
Posted Jun 24, 2013 on Hotels.com
The only flaw was no wi-fi
for Familiesby Randyfrom Illinois, USA
Too noisyPosted Apr 23, 2013 on Hotels.com
The hotel is on the busiest intersection in downtown right across the street from the train station. It is a convenient location if traveling by train but we drove, and there is no place to unload your car and you have to pay to park on street or even more to park in garage across the street. Thank goodness I had ear plugs or I would have gotten no sleep. Even though we were on the top floor the noise was terrible from all the partying going on outside. The room was spacious and modern. WiFi in room has extra charge.