Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

交通の便が良すぎ

Posted Feb 19, 2015
Cons: アメニティは少なめです。部屋にはエアコンが無く、スタッフは事務的だったかも。
駅の真横です。絶対に迷わない! ただお値段に見合うかと言われると...?
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Moyen et froid

Posted Jan 29, 2015 on Hotels
nettoyage de la salle de bain laisse à désirer Chambre froide malgré le chauffage au maximum
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Great location, near everything in Luzerne.

Posted Jan 6, 2015
Pros: See above.
Cons: See above.
Location: See abo ve.
The Good: The staff was very helpful and polite. The room was very large and comfortable. The windows have typical "German" scrolling shields, so that helps to keep out the light. The room had a wide range of TV channels, both in German and in English. Breakfast was equally good. The Bad: there is a disco down on the ground level. Even with our room on the 4th floor, you can hear the thumpa-thumpa-thumpa until 0400 or later in the morning. The hotel should do something about this disco, as I'm not the first person to make this comment. Not sure where this disco is, but it's very annoying. Bring earplugs. There is a Starbuck in the entrance, and it gets very busy. Just a bunch of young kids, smoking outside, and then, coming to sit and play with their devices. Get a life and stop smoking. Overall, however, it was a good place to stay. I'd definitely return!
4 out of 5
Recommended
for Couples
by Qianlifrom 中国

不错的酒店

Posted Dec 25, 2014 on Hotels
房间很大 地理位置在新城区很好 就在火车站隔壁 唯一不好的就是房间网络信号巨差
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Stets bemüht, wenig echte Hilfe.

Posted Nov 29, 2014 on Hotels
Achtung nur 4 Parkplätze fürs ganze Hotel verfügbar, unbedingt vorab reservieren, ansonsten muss man ewig Parkplatz suchen und entsprechend weit sein Zeugs schleppen.
4 out of 5
Recommended
for Families
by Jaberfrom United Arab Emirates

wonderful stay in luzern

Posted Nov 25, 2014 on Hotels
every thing was good exept the room need a water boiler
4 out of 5
Recommended
for Families
by Philippefrom Mies

Emplacement très commode mais bruyant le weekend.

Posted Oct 27, 2014 on Hotels
Si l'hôtel offre un l'avantage d'un emplacement très central, à côté de la gare et en face du pont principal de la ville séparant le lac de la Reuss, il demeure néanmoins exposé à plusieurs désagréments comme un parking très limité, ou encore et surtout la proximité d'une discothèque qui chaque nuit de samedi à dimanche, même fenêtres fermées au 4ème étage, rendra impossible toute tentative de trouver le sommeil. Un comble pour un hôtel, dont c'est pourtant la vocation première... Vous voilà prévenus. Sinon nous avons trouvé notre chambre spacieuse (nous occupions la 423) mais un peu défraîchie: la moquette et la literie méritent d'être changées. Le buffet du petit-déjeuner est correct mais sans plus, offrant un choix de produits assez limité, du bacon mal préparé, et pour terminer des pains et des viennoiseries vraiment pas à la hauteur.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2014 on Hotels
5 out of 5
Recommended
for Business Travelers
by Johnfrom Birmingham, AL

My new go-to in Lucerne

Posted Oct 22, 2014 on Hotels
The price was right. The staff was friendly and accommodating. The breakfast was solid. Great hotel for the business traveler in Lucerne.
5 out of 5
Recommended
for Families
by A verified traveler

Right at the train station

Posted Oct 15, 2014 on Hotels
We stayed in the triple room, very spacious with three large windows viewing beautiful luzern. The staff at reception are very friendly. No air-con but the hotel provides 2 electric fans, ok in July. Will stay at this hotel again for the next visit.