Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Matthewfrom Melbourne

A great spot in a beautiful part of the world

Posted Nov 11, 2014 on Hotels.com
Beautiful little hotel (we stayed in the original part) just out of lucerne, fantastic views of the lake, and very friendly staff too. Free parking was a nice perk too!
5 out of 5
Recommended
for Overnight Stay Before Destination
by JHoylefrom Bristol

Wonderful location overlooking Lake Lucerne

Posted Jul 31, 2014 on Hotels.com
We had a lakeside view in the Chalet Gardenia which was perfect. Very clean and comfortable and well equipped. Beautiful view of Mount Pilatus and the lake from our balcony. Great service, good breakfast and lovely to sit outside the restaurant for dinner. All the staff were helpful and spoke excellent English. Very disappointed that the lakeside bar was not open and no explanation. The hotel has several parts to it. The Chalet Gardenia looks much the nicest. The 61 building looks dated (assume built in 1961).
4 out of 5
Recommended
for Overnight Stay Before Destination
by Madeleinefrom Stockholm

Trevligt hotell med vackert läge

Posted Jul 23, 2014 on Hotels.com
Vi var mycket nöjda med detta trivsamma hotell, förutom att rummet var mycket varmt pga att luftkonditioneringen inte fungerade. De satte in en fläkt men det var fortsatt mycket varmt . Vi är mycket måna om luftkonditionering och hade därför valt detta hotell eftersom det skulle finnas. Bättre att vara tydlig med faciliteterna. Utsökt mat av hög klass och mycket trevlig betjäning .
5 out of 5
Recommended
for Everyone
by burnseyfrom London, UK

Lovely hotel with great views of Lake Lucerne

Posted Jun 8, 2014
This hotel is only about 2 or 3 kilometres from the centre of Lucerne. The bus stop is outside for buses every 15 minutes into town. There are hire bikes in Lucerne with racks at many places around the town. There is a rack at the hotel and with an excellent bike lane system and being next to the lake., cycling is very easy on flat terrain. You could also get a boat into Lucerne from a nearby jetty!
5 out of 5
Recommended
for Everyone
by Roby & Claudio

Excellent hotel

Posted Jan 8, 2014
We spent there just one night. We were in a room in the chalet Gardenia with a wonderful view over the lake. The room was very beautiful and confortable and the staff very kind.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Rosiefrom North Carolina

Room OK, but smelled of smoke

Posted Dec 2, 2013 on Hotels.com
We reserved a double non smoking room, but despite the non smoking signs, it did smell distinctly as though it had been used by smokers (or maybe the room cleaners?). Other than that, the staff were quite pleasant, and the view across the lake is spectacular
4 out of 5
Recommended
for Getaway With Friends
by Jim Pfrom Derby

Super Hotel

Posted May 8, 2013 on Hotels.com
Great views from the hotel -right on the lake with fantastic views so ensure a lake view room is requested. Not too far from city centre and pleasant enough to stroll via lake side path but can catch bus directly outside hotel. Staff were very efficient and welcoming and breakfast is good too.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Gutes Hotel für kurzen Aufenthalt

Posted Jan 14, 2013 on Hotels.com
Kostenloses Upgrade in eine Junior-Suite. Leider an diesem Tag etwas laut durch eine Party bis 0 Uhr. Aber sonst ein super Hotel, relativ Zentral. Gutes Frühstücksbuffet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable experience

Posted Sep 6, 2012
There are 2 blocks in this hotel. One seems to be used for package tours and was rather basic. We were in the other block which was delightful. The hotel overlooks the lake and mountains and has a garden with a bar on the lakeside (not open in early September). The staff at reception and in the dining room were particularly helpful and dinner was excellent.
4 out of 5
Recommended
for Couples
by KO

Great location on Lake Lucerne

Posted Jul 24, 2012 on Hotels.com
We booked a Friday night at Hotel Seeburg, we booked a junior suite and got an upgrade when we arrived. The room was great, reception staff were great, price was very good, food was excellent, but we waited over an hour for our starter - I guess that is Swiss service! Would go back though!