Ratings based on 150 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New York, New York
The best Hotel in LucernePosted Apr 8, 2015
Pros: The view of Lake Lucerne and the Alps, the relaxed feel, the facilities.
Cons: A bigger elevator.
Overall experience is amazing. Can't ask for more. The front desk gave us free upgrade to the Lake and Alps view and it was a surreal feeling of seeing the Alps whenever you wake up. If you want a more quiet and relaxed location, this is the place to be. It's a bit away from the city center, but the bus stop is just in front of the hotel that takes you to the Old town about 15-20 mins. Swiss transportation museum is just walking distance. The interiors of the hotel are so modern and sleek. Wi-fi is super fast. You can ask for pass code for as many gadgets as you want. The staff are very helpful on giving directions and tips. Will surely go back in this hotel again. The price is not as ridiculously expensive as the other hotels in Lucerne.
for Everyoneby A verified travelerfrom Como
Posted Mar 9, 2015
Beautiful hotel in a beautiful city! fantastic room with view Lake!
for Everyoneby A verified travelerfrom Montreal
Superb views from Lakeside roomsPosted Feb 23, 2015
Pros: Superb views & Free public transport card
Location: covered bridge, lion monument, museums, churches, towers & walls, old town streets - restaurants - cafes - bars
Very clean & nice hotel. We were upgraded to a lakeside room with a picturesque view over the lake & mountains. Free public transport card very useful because hotel is a bit remote from old town. Easy access by bus, bus stop in front of hotel.
by A verified traveler
Traumhafte Lage, fairer PreisPosted Feb 11, 2015
Pros: Die Lage.
Das Hotel ist in unmittelbarer Nähe zum Luzerner See gelegen. Außen okay innen leider in die Jahre gekommen. Auf den Weg ins Zimmer musste ich diverse Flure passieren, die leider schon recht muffig rochen. Die Zimmer sind von der Größe und Ausstattung her in okay. Die Badezimmer sind von 1950. Extrem eng mit türkisen Fließen, eine winzige Dusche. Für einen Kurzaufenthalt okay, länger würde ich nur ungern verweilen wollen.
for Couplesby Seung Shikfrom Seoul
루체른에서 꼭 다시 머물고 싶은 호텔Posted Jan 27, 2015 on Hotels.com
매우 좋았어요. 조식 뷔페도 다양하고 맛있었음. 루체른역에서 24번 버스타고 5분 거리인데 버스가 자주 오므로 교통이 매우 편리함. 호텔에서 루체른역까지 루체른 호수를 따라 산책하기에 정말 좋음. 매일 아침 호숫가 산책만 해도 좋아요. 저는 루체른에 가면 꼭 이 호텔에 머물고 싶어요. 다만, 처음 찾아갈 때 호텔입구 찾기가 살짝 불편했음. 호텔 앞인데 연회장, 주차장만 보이고 호텔로비 입구가 잘 안보여서 헤맸음.
for Couplesby jacquesfrom Montréal
Douceur et féérie de Noël.Posted Jan 4, 2015 on Hotels.com
Etant québécois, et en séjour de 3 semaines en Alsace, nous faisons un petit clin d'œil à Lucerne, et nous sommes arrivés à cet Hôtel vraiment sous-évalué selon la cote, très satisfait du service, très très propre, lit très confortable, décor très lumineux en ce temps de Noël, je dirais même féérique, voir via Internet l'extérieur, de toute beauté. Sans parlé de l'accueil et la grande gentillesse du personnel.....Bravo.
for Couplesby A verified traveler
湖境優美，舒適整潔！Posted Jan 3, 2015 on Hotels.com
for Everyoneby A verified travelerfrom San Francisco
Well Deserved the StarsPosted Jan 1, 2015
Cons: Adding some information on getting there using public transportation. The easiest way from the train station is bus 24 every 15 min.
Location: Very close to the old town where all the restaurants and attractions are located.
There was an issue with our booking when we arrived but the staff were friendly and help us to resolve quickly. The restaurant is gourmet and we really enjoyed the food. The room was a little old especially the bathroom and shower but very clean and comfortable to use.
for Couplesby A verified traveler
Romantic Christmas getawayPosted Dec 21, 2014 on Hotels.com
for Business Travelersby ANDREAfrom pisa
posto fantasticoPosted Dec 20, 2014 on Hotels.com
Personale gentilissimo posizione ottima. Non in centro ma difronte alla fermata bus. In10 min sei in centro. Consigliatissimo il buffet della colazione non aveva tantissima scelta, ma era comunque più che sufficiente.