Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Nice hotel. Parking nearby. Staff very kind

Posted Apr 15, 2015
Pros: Location and room size
Cons: Parking with preference rate
Fast check in. helpful staff. Modern Interior design.
Comment from Hotel Management
Apr 17, 2015 by M.Conzelmann, Hotel Management
Dear guest, Thank you very much for taking your time to rate the Radisson Blu Hotel, Lucerne. It's a pleasure to see that you enjoyed your stay here and that you liked our service. Hopefully we get the chance to welcome you here again very soon. Kind regards, M.Conzelmann
4 out of 5
Recommended
for Everyone
by A verified travelerfrom malaysia

Posted Apr 6, 2015
It was a very pleasant stay. 5 mins walk from the train station and the cruise port. Nearby, there are Thai food and pizza/kebab shop. Room very cosy.
Comment from Hotel Management
Apr 9, 2015 by M.Conzelmann, Hotel Management
Dear guest, Thank you so much for taking your time to rate the Radisson Blu Hotel, Lucerne. We're more than happy to read that you enjoyed your stay and it would be a great pleasure to welcome you here again in the near future. Kind regards, M.Conzelmann
5 out of 5
Recommended
for Everyone
by A verified traveler

ottimo albergo per visitare luzern.

Posted Mar 23, 2015
Pros: tutto
ottimo hotel nuovo,elegante vicino stazione ferrovia
Comment from Hotel Management
Mar 25, 2015 by M.Conzelmann, Hotel Management
Caro ospite La ringraziamo per aver scelto il Radisson Blu Hotel, Lucerne e per le sue gentili parole. Siamo sempre felici di sentire che i nostri ospiti hanno apprezzato il nostro servizio « yes I can » e la nostra infrastruttura. Naturalmente saremmo molto lieti di poterle ridare il benvenuto nella sua prossima visita a Lucerna. Cari saluti
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Nice hotel.

Posted Mar 23, 2015
Pros: Location, staff, cleanliness.
Location: A short walk will get you to shopping, restaurants, and the main train station. EuropeCar rental is next door for pick-up or drop-off.
We enjoyed our stay and would recommend it. The hotel staff is very helpful and was able to easily bridge our language gap.
Comment from Hotel Management
Mar 25, 2015 by M.Conzelmann, Hotel Management
Dear Karen, Thank you very much for this kind words. It's a pleasure and a big reward to our whole team to see that you were entirely happy with our service. We sincerely hope we get the chance to welcome you here again in the future. Kind regards, M.Conzelmann
4 out of 5
Recommended
for Couples
by A verified traveler

New tear

Posted Jan 13, 2015 on Hotels.com
Lots to do in Lucerne and a good location for sight seeing of the old town and the lakeside
Comment from Hotel Management
Mar 21, 2015 by M Conzelmann, Hotel Management
Dear guest, We'd like to thank you for your stay at the Radisson Blu Hotel, Lucerne and for taking your time to share with us your valuable feedback. It's pleasant to see that you enjoyed your time in Lucerne. We hope we get the chance to welcome you here again in the near future. Best regards, M.Conzelmann
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 4, 2015 on Hotels.com
Comment from Hotel Management
Mar 7, 2015 by M Conzelmann, Hotel Management
Dear guest, Thank you for this positive review, we hope to see you again soon! Kind regards, M.Conzelmann
4 out of 5
Recommended
for Couples
by Jean-claudefrom Antibes

Une nuit d'étape d'un promeneur

Posted Dec 28, 2014 on Hotels.com
Juste une nuit d'étape hôtel parfait pour ce faire mais trop de passage pour séjour un peu long
Comment from Hotel Management
Mar 7, 2015 by M Conzelmann, Hotel Management
Cher Jean-claude, nous vous remercions de votre gentille commentarie. Ҫa nous fait plaisir d'entendre que vous avez passé un séjours agréable. Le feedback de nos hôtes est tres précieux pour nous pour identifier le potentiel d'optimisation de la qualité de l'hôtel. Nous espérons que vous visiterez notre hôtel encore une fois très bientôt. Nous vous adressons notre meilleures salutations. M.Conzelmann.
5 out of 5
Recommended
for Families
by A verified traveler

Worth it!

Posted Dec 21, 2014 on Hotels.com
Our GPS led us to the back side of the train station when he hotel was <100 meters away. It's a newer or renovated hotel. Hotel staff are very friendly. Parking is expensive but then again, everything in Switzerland is expensive.
Comment from Hotel Management
Feb 28, 2015 by M Conzelmann, Hotel Management
Dear traveller, Thank you so much for taking your time to leave such a great feedback. We will certainly share your kind words with our staff here and we hope we get the chance to welcome you again in the near future. It's true, our hotel was built in 2006 and last renovated in 2013. We're always trying to keep everything up to date and to see that we reached our goal makes us happy all the more. Thank you again! Kind regards, M. Conzelmann
5 out of 5
Recommended
for Couples
by Mattiafrom Rimini

Perfetto

Posted Dec 10, 2014 on Hotels.com
Vicinissimo ai mercatini di Natale, al centro e alla stazione.
Comment from Hotel Management
Feb 14, 2015 by M Conzelmann, Hotel Management
Caro cliente, la ringraziamo per la sua gentile valutazione. Siamo sempre lieti di leggere che i nostri clienti hanno apprezzato il soggiorno nel nostro hotel. Lo staff del Radisson Blu Hotel, Lucerne sarebbe molto felice di ridarle presto il benvenuto. Distinti saluti, M.Conzelmann
4 out of 5
Recommended
for Couples
by lee

Posted Dec 1, 2014 on Hotels.com
Comment from Hotel Management
Feb 14, 2015 by M Conzelmann, Hotel Management
고맙습니다 Dear guest, Thank you very much for taking your time to rate us. We hope to welcome you again soon. Kind regards, M.Conzelmann